Advo Health
Work wellbeing score is 70 out of 100
4.0 out of 5 stars.
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Advo Health Employee Reviews

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United Kingdom17 reviews

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3.8Work-life balance
4.0Pay & benefits
4.1Job security & advancement
4.0Management
3.8Culture

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Really good and efficient training plan, very supportive management team, training team and everyone else.

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Just passed stage 2.. can get stressful at times but that all depends on how I react to everything... so far, the best experience I have had in my professional life

Pros

very supportive environment

Cons

no cons
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Official response from Advo Health

14 September 2023
Thank you for taking the time to leave us such a positive review. We love to hear from our current and former employees about their experience working with us, and your detailed review will help others make the decision to join Advo. Our training program was built to support new starters through the whole process so it is great to hear that you are benefiting from this support. Overall, we can see that you are having a really positive experience with us and we wish you all the best in the future.Thanks, Paige

HORRIFIC to work for

The initial training was very good & I couldn't fault that. I started work as a disability assessor & I can honestly say it was the worst job of my nursing career!!!! You're supposed to start work at 830am, but that's a joke as you have to go on your computer at least 45 minutes early so you can get logged on. You have then have 3 to 4 assessments to compete a day. Your lucky if you get a break, no one ever does & that includes the managers (please don't respond with "did you highlight this to your manager" cause everyone knows this happens) If a client doesn't attend the assessment they are on your back to get another assessment straight away. My manager micro managed and patronised me daily. The sick leave is a joke aswell 5 days paid a year & the holidays are just as bad. 18 days & all bank holidays off (for 32 hours a week) absolute garbage. I had an emergency one day & needed to take my father to A&E. They didn't pay me for this, they took it off me! If that was the NHS, you would have been granted carers leave. I'm returning back to the NHS & I can't wait as my experience with this company was awful. I've never been happier since I left. It's not nursing and they have statistics on you for everything. They should have had one for the amount of times I had the opportunity to go to the toilet, cause of the workload & I know it was lucky to be once. The turn over is huge & they wonder why????

Pros

Nothing

Cons

Rubbish holiday & sick leave, massive workload, micro managed, no breaks.
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Insights into Advo Health

Based on 11 survey responses
What people like
  • Trust in colleagues
  • Support from manager
  • Supportive environment

Not what I signed up for

Initial 5 weeks training was great.However DWP decision making regarding predicted length of assessment (short, medium, long) are ridiculously short-sighted. Often my 1 hour assessments would actually take 2-3 hours. Often assessing people who try to evade answering questions which make the assessments long and difficulty. Then having pressure put on by managment to get reports done so the next assessment could start. I have not finished on time a single day! I’m not using clinical knowledge, it’s a monkey see monkey do mentally.The inclusion criteria is not (in my opinion) there to help people, it’s there to catch people out.I am going to bed and thinking of the poor people who deserve help but won’t get it. Or on the other hand the scroungers who have applied more than once or researched what to say to get awarded PIP. It’s an awful job, and I don’t know how people do it long term. I struggle to sleep at night

Pros

Work from home, pay.

Cons

Unpaid overtime, stress, little support, poor management
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Official response from Advo Health

14 September 2023
Thank you for taking the time to leave us a review. We are sorry to hear that you felt the job wasn't what you thought it would be. Our training programme has been developed to help ease our employees' pressures when in assessments, however, we do understand the struggles of this role and our continuously implementing new strategies to help improve this. If this is something you would like to talk about in more detail then please get in touch at peopleteam@ascenti.co.uk and a member of the team can investigate this further.Thanks, Paige

Early days for me but really positive so far!

Having recently completed my initial training I cannot yet comment on doing the Disability Assessor job for real. However I can honestly say that so far I have been really happy with the level of support, training and communication from all teams within the company that I have encountered. I expect there will be difficult days to come but its a starting salary that reflects a fair level of hard work and committment. To anyone considering this role i would say to contact Advo and see what they have to say!

Pros

Working from home. Regular hours. Good systems and processes

Cons

Managing your own time- works for me but may not for those who come from wards and shift work
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Official response from Advo Health

15 August 2023
Thank you for taking the time to leave us such a positive review. We love to hear from our current and former employees about their experience working with us, and your detailed review will help others make the decision to join Advo. Our training program was built to support new starters through the whole process so it is great to hear that you are benefiting from this support. Overall, we can see that you are having a really positive experience with us and we wish you all the best in the future.Thanks, Paige

Very hard work

I completed initial training which set me up for the Stage 3. This stage was difficult for me as I did not have flexibility to fulfill what is required for this position.Training was good but you can never learn everything within the first 5 weeks. It is a very steep and long learning curve so be prepared for good and bad days. Having said that, there is always support from managers and the training team so make sure you ask for it. I would recommend this position but it is much harder than I thought it would be so think long and hard about it before you apply.

Pros

Good training and support

Cons

Demanding
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Official response from Advo Health

15 August 2023
Thank you for taking the time to leave us a review. We love to hear from our current and former employees about their experience working with us, and your detailed review will help others make the decision to join Advo. Our teams within Advo understand that the role can be hard which is why we have created a structured training process that is led by our employees who are always on hand to support when needed. We are sorry to hear that it didn't work out with you and we wish you all the best in the future. Thanks, Paige

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Just don't do it!

Work and interview... They call it constructive feedback, I was left feeling belittled and insulted by their comments. I've been a nurse for over 15 yrs and have never been made to feel like that, ever. Horrible experience, just don't do it!!

Pros

Progression and salary

Cons

Everything else
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Official response from Advo Health

25 July 2023
Thank you for taking the time to leave us a review. We are sorry to hear that you felt belittled and insulted, this would never be our intention to make you feel this way. If this is something you would like to talk about in more detail then please get in touch at peopleteam@ascenti.co.uk and we can investigate this further. Thanks, Paige

So Glad I chose Advo

amazing support from the start of application all the way through the training processes. Their values are what they say and deliver just that.I would recommend anyone to join Advo Health
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Official response from Advo Health

23 May 2023
Thank you for taking the time to leave us such a positive review. We love to hear from our current and former employees about their experience working with us, and your review will help others make the decision to join Advo. We are happy to hear that our values shine through as they are always at the forefront of any company decision.

Made to work unpaid hours

Worked for nearly 2 years as a disability assessor. Was given constant negative feedback, told I had to do training and preparation in my own time. Very stressful environment, was in tears and dreaded work. Raised concerns with my manager and the regional manager but was ignored. No work life balance. This company is toxic.

Pros

None

Cons

Unpaid work, negative comments.
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Official response from Advo Health

20 April 2023
We are very sorry that you didn't have a good experience with us as we strive to ensure our employees feel open and supported by the company. We would like to investigate your feedback about feeling ignored by your manager. Please could you email us at peopleteam@ascenti.co.uk so we can look into this further for you. Thanks, The People Team

Very Supportive Place of Work

Really lovely team, lots of support. A very hard and demanding job and can at times not be family friendly as described, but rewarding all the same with ability for bonuses and progression
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Official response from Advo Health

20 February 2023
Thank you for taking the time to leave us a review. We are pleased to hear that you found Advo Health a supportive place to work. Thanks, The People Team

Productive and strong team dynamic

I worked with Advo health in several roles for over 10 years. My time with the company was overwhelmingly positive; of course with any job it is challenging at times but the entire team is consistently supportive and want the best for you. Advo prided itself on building a strong team culture and the people I worked with made it very easy to stay for as long as I did.The work completed by Advo health is a specialist area and the role is demanding, but it is equally very rewarding and has the ability to offer great job satisfaction. I thoroughly enjoyed my time with the business and would recommend anyone to join.

Pros

The people

Cons

The work can be challenging
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Official response from Advo Health

3 January 2023
Thank you for taking the time to leave us a review. We love to hear that you have had such a positive experience at Advo Health and that you enjoyed your 10 years with the company. Thanks, The People Team

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Great company to work for

I left the NHS with apprehension but could no longer stay due to overwhelming workload after working for the NHS for yearsI applied for a Disability Assessor and got the job although it wasn’t easy.The training was intense and passing what we call ‘approval’was stressful.However today, after having worked for Advo health for nearly 2 years, I have no regrets.The company look after their staff. My manager is supportive. The pay is competitive.
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Official response from Advo Health

6 December 2022
Thank you for taking the time to leave us a review. We are very pleased that you are enjoying your role at Advo Health and we can't wait to see your career grow with us. Thanks, People Team

Approachable and supportive company

Very active and dynamic company with lots of activities both work and non work related. Great communication amongst the local teams and with managers too. Everyone is approachable and supportive which is great as the role is challenging at times. The training and CPD is varied and very good , have learnt so much in my time with the company. The pay is competitive and so is annual leave , work hours have some flexibility and there are some opportunities for overtime too. It's great to work with others from different work and healthcare backgrounds too .

Pros

Regular hours, training opportunities, challenging
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Perfect for work life balance

Since joining Advo Health a few years ago I have felt supported at every step. Be it going through the approval process to become a disability analyst, to working my way up to become part of the management team. The managers themselves are mainly health professionals with various backgrounds and there are clear paths to progression. It is a very different atmosphere from working as a nurse with the NHS. Only working Monday to Friday with the option to do overtime at the weekends if I want to. And at the moment working from home has its benefits while still connected to the wider team through Microsoft Teams.

Pros

Supportive colleagues, better work life balance, great pay, clear progression from within the company
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Excellent training and ongoing support

I found the training to be of excellent quality to enable me to do my job. There is so much support and ongoing training. They try hard to involve all employees in out of work activities and each person is made to feel valued within their team. It is always challenging but very rewarding as well.

Pros

Support, training, challenging, always evolving
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Supportive environment with brilliant opportunities

Having come from the NHS I didnt know what to expect with a private company however I have been pleasantly surprised. The work space is supportive, the management mostly have health care backgrounds which is a huge benefit to staff as well as claimants. Whilsy going from office to home working has been tough, the management supported us to adapt, I feel included in team activities such as quizzes and supported remotely due to covid. Over all I really enjoy being part of advo health and the work life balance has massively improved since leaving the NHS.

Pros

Competitive pay, great management

Cons

Different job compaired to nursing
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Flexible and friendly company

I have found working here gives me a great work/ life balance. I have been able to choose my own hours within reason and often do overtime at the weekend. Opportunities for progression and competitive salary. I feel supported and have the chance to maintain my CPD whilst at work. All equipment is provided and communication is great. Working from home has been a smooth transition but also enjoyed working in a clinic.

Pros

Flexible working. Fits around family. Good salary

Cons

Lone working sometimes.
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Flexible

Having worked for the NHS for many years it was a breath of fresh air to work for Advo Health. The management team are all approachable and supportive. I now have a great work life balance and I get the annual leave that I request -even in school holidays!Thoroughly recommend working for this company.

Pros

Work/life balance. Flexible working. Approachable management.
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Overall rating

Based on 17 reviews

Ratings by category

3.8 out of 5 stars for Work/Life Balance
4.0 out of 5 stars for Salary/Benefits
4.1 out of 5 stars for Job security/advancement
4.0 out of 5 stars for Management
3.8 out of 5 stars for Culture

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