Aimbridge Hospitality
Happiness score is 52 out of 100
3.0 out of 5 stars.
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Aimbridge Hospitality Reviews with Jobs

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Location
United Kingdom37 reviews

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2.8Work-life balance

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productive and fun

Indeed featured review

The most useful review selected by Indeed
it was really nice meeting some of my now best colleagues at ibis styles Birmingham city center. Overall the hotel was in desperate need of refurbishment .

Pros

flexible hours were offered, overtime was offered, free stay with interstate hotels and staff discounts, up to 50%

Cons

every poor management, no operation system, double duties, discrimination
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Great place

Great company to work for. The team and management are brilliant. The team and the management would always be willing to help when needed. They away deliver on what they promise
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Insights into Aimbridge Hospitality

Based on 12 survey responses
Areas for improvement
  • Trust in colleagues
  • Sense of belonging
  • Support from manager

Avoid

- Poor wages- Zero career opportunities- Talking behind your back- Overworked staff- Forced to juggle multiple jobs due to constant staff shortages, bad employment decisions and covid- Micromanagement- No proper recognition for hardworking and loyal staff- No support even if you get verbally abused by guest while on duty- No real value employee benefits- Bad management- No staff retention plan, when you leave no one cares a bit how good you are or how much time and effort you invested. You're just a number to this company- Employing friends and family members
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Worst place ever

It's all about gossip in that place. If they don't like you they'll make you quit no matter what. Horrible management and unprofessional staff. Despite of what my contract said they decided to move me on another department because some random employee didn't like me despite my skills and they did nothing to solve the issue or to give me another solution than moving me to a departmend that is different than what I do. Supervisor has no experience and excluded me and started rumours about me and everyone else in the hotel and no one gave that supervisor a warning or anything, extremely unprofessional. I would never work there again!! Supervisor has a bad mouth and thinks that they own the hotel while lying to everyone including higher-ups ( that of course listen to the biggest, one and only gossiper in the whole hotel). They need to get rid of people if they want people to work there

Cons

Management
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Staff were great

Management making staff work ridiculous hours and over work them. The manager doesn't know how to run a bath never mind run a hotel. I would avoid this place at all cost as they call you on your days off late at night also to ask you to come in at short notice. SHOCKING!!!!!

Pros

Great staff

Cons

Bad management
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Avoid

Upper management don't know what they are doing, new gm's every other week, poor pay, inexperienced receptionists, huge lack of training, outdated systems, they will employ anybody. Make up their own rules without following protocol.

Pros

Nothing

Cons

As above
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Forward Thinking Company

Innovative and forward thinking leadership team with a focus on collaboration across all levels. Excellent opportunities for progression and growthFlexible working encouraged within the corporate environment
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Great Company

Best hotel management company I have worked for in my 25 year career. Very supportive with an emphasis on personal development and career advancement. Great training programmes available for all levels of the team from Food and Beverage Associates right through to General Managers. Interstate are great communicators and have the ability to make you feel valued and part of the bigger picture. They lead the industry in terms of new ideas and initiatives. It's fast paced but that keeps motivation and engagement levels high. Very proud to work for this company.

Pros

Great culture
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They used me for 8 months i was bullied from some managers and also had to face corona and getting used then they terminated my contrat after that one

Race discrimination favourism and the manager if they don't like you no matter how good in your job will find you excuses to get rid off you because your not close freind to them . They used me for 8months and corona then terminate my contract as excuse to argue with one of my collegue and they side with each ather if you are freind with them fine if not you won't last

Pros

Normal wage

Cons

Managers and some of stuff racist
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Difficult Management

• met great people • really enjoyed running functions • staff food was disappointing most of staff did not even eat during the shifts. • agreed on interview for 2 weeks in advance rota it only happened 2/3times. Then I was getting my days off changed. • Management Not supporting or interested in staff. •40h contract but 50/55h is a must! •3 members of staff leaving while another 30% constantly saying the want to leave company.
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Stressfull and stupid

I worked at holiday inn near airport my experience first 2 month, all good everyone friendly but after that everyone started to show their real faces. Specially management from General manger to Ops mangers specially. Duty Mangers and staff were amazing but the general manager and ops manger were the worst of the worst. once you get to their bad side you are gonna lose your job no matter what you do. Also warning for customers the place is disgusting. Would not ever drink any kind of drink coming from draught or even get ice, because ice blocks do have black spots in them and probably never cleaned. same with beer. General manager has no idea how to run the place and really hard to get any holidays. The ops manager wont give holidays for university exams or to even celebrate your own birthday but when it comes to them they are running for holidays and running for a smoke break. the general manager and the ops manager do not care for the staff nor the customers.
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Poor

Over worked under paid and not treated respectfully from management. Everyone is stressed out all the time and hr dont seem to take complaints seriously It's a very poor work culture
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Bad management

Inappropriate management with no loyalty to their good staff just inappropriate behaviour with their friends that work there. Too Weird. I had to go..
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The Worst

If you like to be bullied, enjoy working in a dirty workplace, relish bad management and participate in low staff moral, then working at Holiday Inn is just perfect.
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Hampton by Hilton

Lovely staff, lovely hotel, disgusting management and treatment... have no idea what they’re doing or how to run a hotel, and very little respect for staff
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Night porter joke

The job of a porter in these hotels are just shocking, with such lack of respect for night porters along with complete disregard to thier safety all together. I regret working for this company as the management are bullies and show no respect for their staff. All just for show.
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Ex Executive Chef

Run by bullies, what a joke . Over worked and under paid, no over time paid, always working 90+ per week , high turn over of staff . Aggressive managers

Pros

None

Cons

Overworked no overtime 90+ hours a week
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Poor Management

When I came into the job I had applied for 2 people in an office of 4 were just leaving after handing their notice in. Within a month a 3rd member also handed her notice in due to an unbearable work load with no help from the new manager who was never anywhere to be seen, we didn't know where he was from one minute to the next. Her work load often meant she would stay at least a couple of hours late a few nights a week, unpaid to catch up, she was worried if she didn’t get everything done she would be in trouble as she had been in the past. My experience basically consisted of a glowing 2 month review and then without a single shred of warning, 3 weeks later I was taken for my final review and told I was being let go. I was in complete shock as no issues had been raised with me. The supposed issues weren’t even discussed with me on the day I was let go, I was just escorted out of the building like a criminal. I later received my dismissal in writing, the reasons for dismissal had either been completely taken out of context, made out to be much worse than they were or were complete lies. I scheduled a meeting with the general manager to try and appeal the decision, I couldn’t believe no protocol had been followed. The general manager seemed to have no idea what was going on despite the fact the decision to let me go would have gone through him. I asked direct questions that received bumbling answers where he basically went round the houses and wouldn’t answer my questions. Eventually we called it a day as I could see I was getting nowhere. I have my own suspicions as to why - 

Pros

None.

Cons

Culture of working through lunch, poor management
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terrible place to work avoid

housekeeping management a joke, fast staff turnover no-one stay because of management taken over by hotel care so things will get worse AVOID AVOID

Cons

nothing good about the place, meals on duty are resturant leftovers
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Back stabbing culture, gossip, unprofessional

Expected to work long hours without getting paid. Lack of training . Manager unprofessional, backstabbing as well as the HR staff who should support you but they don’t. Manager clueless about the job and patronising, unprofessional and bully and does not let you use employee benefits . Always books first holidays so staff can’t take time off. The worst ever place I ever worked , It’s a shame that the hotel is so nice and management so horrible.

Pros

Location

Cons

Too many
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Good but not great

I worked as kp kitchen porter the job was good but I left after 2 weeks due to the staff being lazy always on there phones and the management not noing what a management job is walk about doing nothing harassment came to my attention but good hotel just not a place of work nooooo

Pros

Free water

Cons

Not noing what there jobs are
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Overall rating

Based on 845 reviews

Ratings by category

2.8 out of 5 stars for Work/Life Balance
3.0 out of 5 stars for Salary/Benefits
2.8 out of 5 stars for Job security/advancement
2.7 out of 5 stars for Management
2.8 out of 5 stars for Culture

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