Work wellbeing score is 68 out of 100
3.8 out of 5 stars.
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Allianz Employee Reviews

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United Kingdom211 reviews

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3.7Work-life balance

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Ups and Downs

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Some great people work there and the benefits are really good however the claim handling centre has historically been treated like a call centre leading to an emphasis on quantity over quality which results in more work. Redundancies seem to happen on a yearly basis and set all goals, workloads and morale back substantially each time. Seems to be heading in the right direction at the moment (albeit painfully slowly) and wish all the best to the handlers still working there. They deserve more time and patience to do their job properly and a decent pay rise across the board too for the level of responsibility they have.
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Friendly work environment

I did a placement year in financial reporting at Allianz, the experience was good, a friendly and supportive environment, lots of graduates and was handed some responsibility. Although as a placement student (not a grad) my team was all older and work was a little dull at times. Hybrid working made it more bearable.
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Things have changed for the better over the last year

Claims are handled better and you are given more time allowed to correctly deal with them rather than rushing and getting nowhere. They are thinking about how to improve
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Great working place

WFH is the best part, colleagues are great as well. However, the IT department is not so nice to deal with, and there are a lot of unnecessary precedures.
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Good culture but slow to progress

Good and laid back culture. Pay in line with market. Slow to make decisions and not always the right ones. Work life balance is variable but generally good.
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Insights into Allianz

Based on 66 survey responses
What people like
  • Inclusive work environment
  • Supportive environment
  • Time and location flexibility

Fraud Claims Handler, underpaid

I was managing claim portfolio of 100 motor claims that required validation due to fraud concerns. The training is world class and most of the managers are very supportive, especially the technical leaders. There was a lot of salary disproportion across the team whilst doing the same work. Very underpaid for the nature of the job, including working on 50k+ claims.


Training, Management, Culture


Salary, Progress opportunities
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Good place to work especially for young people who need exposure

What is the best part of working at the company?Culture and support and flexibility. Hybrid, ones a day in Guildford What is the most stressful part about working at the company?Many young and untrained people struggling to do work. What is the work environment and culture like at the company?Supportive, great culture of inclusion What is a typical day like for you at the company?A lot of admin work and answering emails. Chasing people due to high workloads.
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No progression

No progression Micro management with team leadersNo sense or care for peoples person issues or health issuesNo privacy or trust with ‘SOME’ team leaders




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Friendly and adaptive place to work

Department going through a period of change which is much more customer focused. It will take time but moving in the right direction. Hybrid working supports work/life balance
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Okay - if your face fits

I was there for over three years and stayed because colleagues were so lovely. Management are clueless and vindictive- I have watched them tear people down for no other reason than that you have dared to speak. Promised that with hard work promotion would come - unfortunately this was not the case, simply I was to do the senior job without the title or the salary to reflect this. The workload is laughable and unmanageable and certain Team leaders who tell their operations manager what she wants to hear are then given continuous opportunity and seemingly allowed to behave how they wish with no consequence and push staff to the brink with no regard to the implications their behaviour has caused. The fact that company corporate sponsor is MIND and yet this environment exists is diabolical. If ever you are approached I would run the other way.
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Great place to work

Always supported, lots of progression opportunities. Feel valued always!Fair salary and bonus structure and great benefits. Senior managers are approachable which makes you feel comfortable in your role.
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Bureaucratic and slow

Little understanding of problems employees face at the coal face from management. Constantly piling up more processes to fix underlying broken systems
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Flexible and good management

Great friendly place to work, good stability and good benefits. Flexible working is a big plus. Free onsite car parking. Fresh fruit provided daily.


Ability to work from home. Good work/life balance.
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Good, until

Worked here longer than I'd worked anywhere else. Always recommended it as a place to work, whilst holding interviews etc. Management can be a click, promotions tend to be people who will comply and do what they are told. Good benefits, shares, pension, good holiday allowance. Re sickness, depending on who you are, depends how you are treated. I know people that have been given considerable amount of time off for either themselves or family, with no sickness noted. Other people no assistance at all or sympathy. Promote an inclusive environment, again this depends what category you fall in to. If you will promote the brand and get good publicity they will assist. If it doesn’t get them anything, they won't help you.Good, work life balance, hybrid working. Handlers are nice people. Benefits.Pros, management clicks, unfair treatment
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Great culture, not so great pay

Pay can be a bit on the lesser side compared to others in the industry. The culture allows you to thrive though because it's very encouraging and there isn't much micromanagement.
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Not what is seems

The role was mailroom assistant but in reality, it was room set-ups, IT checks floor walks loading bay deliveries, and extra work for no extra pay. SPS who supply temp staff have a set fee for mailroom staff regardless of other duties involved.




Extra work without the extra pay
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Big name poor environment

Joined with poor training and lack of development. Stressful environment and remote working made an empty office with no culture. Big name company but do think again the pay is lower than standard


Start early finish early


Poor culture
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- very busy and fast paced- taking calls all dayrude customers-managers were helpfultargets needed to be metlots of reviews regarding how well you were performing
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The usual middle management situation

Whilst it's a professional environment, you will find the usual gripes of most multinational companies. The name of the company attracts you not the salary!In most similar roles at medium sized companies you will earn around 10% more
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Great place

Very happy working here, nearly at 10 years and have always said I would recommend the company to others, great advancement and professional qualifications
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Great place to work

Great support as a graduate with good career opportunities. High expectations in a corporate environment but you are given training and support. Wage not on par with other Insurer's in the area but benefits like pensions are better.
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Overall rating

Based on 3,044 reviews

Ratings by category

3.7 out of 5 stars for Work/Life Balance
3.6 out of 5 stars for Salary/Benefits
3.4 out of 5 stars for Job security/advancement
3.4 out of 5 stars for Management
3.6 out of 5 stars for Culture

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