Amazon Flex Employee Reviews
Review this companyJob Title
All
Location
United Kingdom347 reviews
Sort by
Found 347 reviews matching the searchSee all 2,234 reviews
Too much water
Driver (Former Employee) - Wembley - 3 May 2022
Indeed featured review
The most useful review selected by IndeedThere's alot of multi drops, seven parcels, seven houses, but calculated as one stop. Sometimes rude customers. Payment is OK, better if you own a van.
Was this review helpful?
Easy job, good pay
Multi Drop Delivery Driver (Current Employee) - Birmingham, West Midlands - 18 May 2022
Just get in your car, go to the warehouse and load the packages then you are on the way. The routes are quite good in the West Midlands area, you can do them in the mentioned time without having to run around too much. As long as you make sure to read what the app says about safe places you should have no problems.
Pros
Easy relaxed job, Choose your own hours
Cons
Route back to warehouse can be quite long
Was this review helpful?
Not enough work
Delivery Driver (Former Employee) - West Lothian - 15 May 2022
Poor management Poor pay Not enough work Using own car isn't worth it Too many city centre runs Constantly checking app on time off Fuel costs eat into profits
Was this review helpful?
Productive and funny place
Delivery Driver (Former Employee) - Enfield - 6 May 2022
Its not bad the routes are calculated for finish in maximum 9 hours , they pay routes per day and you not pay for nothing no fuel no van simple like that
Was this review helpful?
Productrice
Delivery Driver (Current Employee) - Sheffield, South Yorkshire - 27 April 2022
Quite productive, choose own hours so flexible in that sense. Would recommend alongside another job. Good work life balance as blocks are in 3 hours, can choose to add as many as you want.
Was this review helpful?
No benefits
Courier (Former Employee) - Trentham, Staffordshire - 26 April 2022
Pay isn’t great for how far out they expect you to drive. Racks up a lot of miles on your vehicle and ruins your car with the roads you go down.
Was this review helpful?
Long hours for nothing
Delivery Driver (Current Employee) - Longtown, Cumbria - 18 April 2022
Long hours 10am get home at 10pm can't stop for a break 22p a mile paid by Amazon don't get paid for going back to customers what are not in the frist time a lot of drivers are leaving now as lockdown is over just about
Was this review helpful?
Amazon delivery
Delivery Driver (Former Employee) - Grays Thurrock, Essex - 14 April 2022
Fast paced, stressful by the traffic and lacking parking spaces, paid only for hours when you start first delivery until you finished the last one, in the way back ti the depot can take over 2 hours if is busy traffic, you’re not getting paid for that.
Was this review helpful?
Every day is different
Delivery Driver (Current Employee) - Southampton, Hampshire - 10 April 2022
Ideal as a second/supplementary income. You can accept as much or as little work as you want to do, though I believe you have to do at least 1 block per month in order to stay on their list. The app is not brilliant although they have made some improvements over the last few months. The main downfall is the navigation, but I always have my Sat Nav running in tandem with the app, and I find this very helpful at times. There is a Driver support facility in the app that you can access if you have a problem, but they are next to useless so I only contact them if I really have no option. Is usually best to sort out problems yourself. There is always more than one way "to skin a cat" as the saying goes.
Was this review helpful?
Underpayment
Delivery Driver (Current Employee) - London East, Greater London - 8 April 2022
After paying fuel change and sometimes Central London congestion charge Less than £10/hour final earning. Always they create pressure to finish job quickly. Stressful job.
Was this review helpful?
Jobs at Amazon Flex
Overall, I enjoy this job, working alone and when I want. The main con to me is not being able to talk directly about situations to a human
Multi Drop Delivery Driver (Current Employee) - Peterborough - 8 April 2022
Excellent job for those that have other responsibilities as very flexible, if an emergency arises, you can cancel right up to 45 mins before a shift. Would only recommend as a side gig/ for extra cash to supplement other income as you can’t always rely on getting jobs to suit you. I love being outside in most weathers and travelling to places I dont normally go, also like chatting to the customers The app is a pain sometimes, no signal, wrong pin, not brilliant navigation The most annoying thing is not being able to chat to a human about feedback, eg, parcels too large or heavy, impassable roads, customer anomalies etc, questions answered by a bot The most obvious reason a person may need to speak to a manager Is about getting dropped from the programme with no explanation, it hasn’t happened to me but I read a lot of this on the forums
Pros
Flexibility
Cons
Human to human explanation about certain situations you have encountered
Was this review helpful?
Fun but not worth the money
Delivery Driver (Current Employee) - Leyland, Lancashire - 7 April 2022
Not worth the money unless rates are increased due to high mileage. In one 3-4 hour slot you can do 60-100 miles with a base pay of 40-54£ which is not worth it with the cost of petrol right now.
Was this review helpful?
good workplace
Delivery Driver (Former Employee) - Sunderland - 29 March 2022
it is easy work for good pay. sometimes can be stressful and routes are spread out and take longer than others, but overall routes are easy to follow.
Was this review helpful?
It's ok, could definitely be better.
Self Employed Courier (Current Employee) - Birmingham, West Midlands - 28 March 2022
Nice intro to the job, being given time to get used to the vans and the system. Poorly designed system, using 3rd party apps that management seem to have no input over. Managers under constant pressure from Amazon.
Was this review helpful?
Fun workplace
Delivery Driver (Former Employee) - Bathgate, West Lothian - 27 March 2022
Enjoyed my time there but time for a new challenge, would have been better if it wasn't a different route/area every single day but that's just part of the job.
Was this review helpful?
fast paced but could be ran better.
Delivery Driver (Former Employee) - Glasgow - 25 March 2022
Work was easy, but leaving the depot nearly 12pm wasn't ideal. The cheek of some supervisors and management. if you were a little bit behind even if you hardly ever were there was a cheeky message sent to you. Certain drivers always falling behind taking the p***, everyone else suffered for it. "can you do me a favour" for the 100th time, knowing you had to help other drivers which genuinely never bothered me if it wasn't the same ones having to help. Pay was good and didn't often do the full days work which was ideal. But the management ruined it for me.
Pros
good pay, no need to pay for van.
Cons
management. Haggling you even if you are going as fast as you can.
Was this review helpful?
Great independence
Multi Drop Delivery Driver (Current Employee) - Exeter - 24 March 2022
Pick shifts qs and when they come up. Depot staff are super lovely in Exeter Pay always on time Once you get the hang of it and work.our your system it's easy as pie. I love doing it@@
Pros
Work for yourself
Cons
Could be more shifts
Was this review helpful?
Good place
Multi Drop Delivery Driver (Former Employee) - Hull, East Riding of Yorkshire - 24 March 2022
Very fast paced place to work in. Working as a delivery driver will get you rushing about, running from a house to another and usually the routes are made so you don't finish early unless you skip steps which will lead to disciplinary action
Was this review helpful?
Easy job
Delivery Driver (Current Employee) - Kenfig Hill, Bridgend - 23 March 2022
It’s a fun easy job, it is good money when the shifts are enhanced. You can choose your own hours which is good. However it is not guaranteed hours so is unreliable at times
Pros
Good money
Cons
Unreliable shifts
Was this review helpful?
Great part-time job
Parcel Delivery Driver (Current Employee) - Manchester - 16 March 2022
Great part-time job good opportunity to earn extra cash. Low engine car or diesel be better easy work. With fuel price rise jobs could pay more if honest
Was this review helpful?
Pressurised Stressful Undervalued Unkind
Delivery Driver (Former Employee) - Basildon, Essex - 15 March 2022
Just horrible, I worked for them for a year. I really have no words, just unkind, unprofessional, no one to take a problem to except “customer support” in another country which often didn’t answer the phone. Very difficult and challenging job at times, no recognition for not being able to park close to the customer address, no recognition for weather conditions and traffic. All just faceless and harsh and all about humanly impossible target times to deliver parcels on some shifts. Would not recommend to anyone. Knocked my confidence in my abilities massively at the end. Also you are told to always wait for the customer to open the door but I began to realise at the end no way to achieve the unrealistic expectations unless you cut corners, and have another person in the car helping you. I’ve always been professional and paid attention to delivering good customer service, that’s why I didn’t fit I guess. Stay clear of them if you are a professional, hard working and care about the service you offer to customers.
Pros
The ONLY one is you get your payment quickly into your bank ac each week.
Cons
None
Was this review helpful?
Want to know more about working here?
Ask a question about working or interviewing at Amazon Flex. Our community is ready to answer.Ask a QuestionOverall rating
5
644
4
499
3
497
2
218
1
376
Ratings by category
3.7 out of 5 stars for Work/Life Balance
3.0 out of 5 stars for Salary/Benefits
2.6 out of 5 stars for Job security/advancement
2.9 out of 5 stars for Management
3.1 out of 5 stars for Culture
Compare Amazon Flex with
Questions about Amazon Flex
- Can you only work 4 hours in a day or can you get more32 people answered
- Can you claim back petrol?11 people answered
- What time can I pick up packages at depot?10 people answered
- Do they proved the insurance if someone could let me know as I'm new starting?7 people answered
- Would I be able to carry out deliveries with a 3 door car?4 people answered
- If I work for amazon flex in Southampton can I transfer for Bournemouth ?4 people answered
- What type of insurance do you need for your car4 people answered
- How did you feel about telling people you worked at Amazon Flex?4 people answered
- How do i become a flexdriver3 people answered
- Are people, who are working for amazon flex, consider as self-employed?3 people answered
Amazon Flex Reviews by Job Title
- Companies
- Amazon Flex
- Employee reviews