Ambassador Theatre Group Employee Reviews
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Management did not treat front of house fairly, we were not properly safe guarded in our job or supported by management. There were multiple instances where front of house were blamed for managers lack of leadership and are looked down on by supervisors and senior staff
Complimentary tickets sometimes, flexible
Bad work environment, low morale, questionable management
I worked in the Box Office at The Palace Theatre and the Manchester Opera House. It was a bizarre and uncomfortable place to work. Cliquey staff who were very unwelcoming. Gossiped about each other all day. Two female staff having a secret relationship - that everyone knew about - created an awful atmosphere. Management totally useless and unhelpful.
Working in beautiful buildings and watching the shows for free.
Box Office Staff.
Poor management, lack of good leadership, no cohesion within the company, wasted money, yet paid average salaries and expected lots of hard work from employees. Relaxed culture, supposedly with a flexible working pattern, unfortunately it seemed that those perks were for the few privileged people, yet not for everyone.
its ok for a young person who is just starting of, but not for those with experience from outside, culture promotes competitiveness between pairs which ok for some but not so ok for others
theatre tickets, visiti ohter sites
no comment for this
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Worked in a regional venue for over 10 years. Always a productive and profitable venue with fantastic team working environment, but the last few years have seen the introduction of newly created depts and teams within the London head office, which has led to many redundancies and job role changes in regional venues in the last few years. Now there are constraints on client relationships, decision making, creativity in venues which is both disheartening and concerning. Following the introduction of head office account teams, venues are expected to simply implement as they’re told, removing the opportunity for venue staff to develop and progress their careers. Company value aims to be ‘passionate, ambitious, collaborative and smart’ are being drained away from venue teams and uncertain times lie ahead for venue teams who fear further redundancies. Left with no choice but to leave ☹️
Where to begin! The worst job you could possibly have. The management think it’s acceptable to insult staff and have their favourites - these favourites get given all the shifts available and are freely allowed to bully other staff members. Bullying is ridiculously frequent! Management have several investigations launched against them but don’t even get a slap on the wrist for their disgusting behaviour. In my time I’ve been through 27 managers and probably near to 100 front of house team members. Morale is so low, but no surprise seen as though staff are badly treated. They can’t ever get the stock right which embarrasses us as front of house staff on a daily basis. As a whole management are a sham and have no experience whatsoever - useless. Supervisors let the power get to their head and are completely ineffective.
The whole job and every single member of management/ all supervisors
Routine of day, sign in, work at kiosk or bar, serve customers, be productive, always good to have a welcoming team, a day here never is the same, makes life long friends.
I'm a uni student and the job fits great around it. Shifts are 3.5 hours min. You are on something different each shift (bar, kiosk, house, etc.) Great people, questionable management Unsociable hours - late nights
Free tickets occasionally, great staff team, flexible hours.
Late nights, management aren't great
A disconnected company with eyes only on profits. Minimal benefits despite the great opportunities available within. Focus on overseas expansion with little real interest in regional employees outside head office.
Creative industry, with interesting variety of product
Poor salaries, poor employee care, and no real benefits
Fun job to have if you're currently studying or want to get your foot through the door theatre wise. Messed up my pay a few times, and HR generally not very helpful. However I gained many experiences and opportunities working for this company, so I leave with mostly positive thoughts.