American Golf Employee Reviews
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Sales Assistant (Current Employee) - New Malden - 6 June 2021
Indeed featured review
The most useful review selected by Indeedtoo much focus on certain sales aspects and no in store training or off site training after initial trainingsome stores have longer hours and shift patterns enjoy learning about new products and technologyvery sales driven and individual commission does not create a team atmosphere
Pros
discount on expensive golf clubs
Cons
low commission structure
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Official response from American Golf
15 September 2021Thank you for your review.We are continuously working to improve on our training and development programmes to ensure that all colleagues are equipped with the knowledge required to succeed within our business.
Industry leading with a great management who really understand retail.
Manager (Current Employee) - Warrington, Cheshire - 5 January 2022
Absolutely amazing company. The senior management are really taking this business into the next chapter and leading the industry. So proud of the people, who are following a great strategy
Pros
Pioneering
Cons
If you’re afraid of hard work, or lazy, go work at McDonalds
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Much more than a Golf retail outlet
Leisure Manager (Current Employee) - United Kingdom - 5 November 2021
Over the past 12 months after a number of new leisure complexes have opened everything has been going well. Some more training and development required but they do their best with online learning.Hopefully the business continues to grow. Great team. Some learning curves but good support in place.
Pros
Discount across retail and leisure
Cons
Some more personal development face to face
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No culture, no team, no training, everyone is only there until they find a better job.
Manager (Former Employee) - London, Greater London - 27 September 2021
Job is poorly paid, commissions are very low and culture is absent.Training is by app sent to your phone, which is old and outdated, with the expectation it is done in your own time. Hourly WhatsApp’s telling about sales are distraction from actually doing the job. Constant change of staff as the compensation is poor. The systems in place are clunky, slow and make it difficult to learn. I would say Sainsbury’s is a better option!
Pros
Golf
Cons
No culture or bonus structure
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Official response from American Golf
5 November 2021We are sorry to read about your experience working at American Golf. As the business grows we continue to take this type of feedback on board to help improve on the areas outlined.
Nice place to work
Sales Advisor (Current Employee) - London, Greater London - 15 September 2021
Nice place to work with friendly team's. Having a love for the game always helps when dealing with customers daily. Good commission scheme with realistic targets.
Pros
Golf!
Cons
Lots of targets but not unrealistic.
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Official response from American Golf
5 November 2021Thank you for your comment. We are lucky to have some of the most passionate colleagues working for us to help all customers improve their game.
Amazing teams ⛳
Sales Advisor (Current Employee) - United Kingdom - 15 September 2021
I love working for American Golf! Atmosphere is great and teams across the business are great. It's a sales role but great rewards should you hit those targets.
Pros
Team, Commission
Cons
Weekend working
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Official response from American Golf
5 November 2021We would like to thank you for taking the time to leave this review. It's always great to hear that you enjoy working at American Golf.
American Golf finally moving forward in the right direction.
Store Manager (Current Employee) - North West - 27 May 2021
The business is finally moving in the right direction with a clear strategy. Exciting things happening in the company and the management team seem to understand how to improve on the past. Investment in new driving ranges and refits. Looking like a promising future. That being said, its no walk in the park but if you're willing to work out to develop it will come.
Pros
Golf, Teams
Cons
Hours
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Official response from American Golf
3 June 2021Thank you for taking the time to review. Your feedback is appreciated.
The people I work for are very helpful and friendly management are open to new ideas and they are very helpful.
Visual Merchandiser( new position just set (Current Employee) - New Malden - 26 May 2021
My view on American Golf.The Company has just starting to Hiring visual merchandiser to work in some of their stores, Some of the staff and management still need more training on what a visual merchandiser do in store.
Pros
More facilities to be provided in the staffroom eg tables and chairs for staff to sit on.
Cons
Half an hour break is not enough for someone working eight hours per day
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Official response from American Golf
15 September 2021Thank you for your review. We will continue to develop out teams across stores and management to ensure they have a clear understanding of all roles within the business.
Great environment and people to work with and in
Sales Advisor (Current Employee) - 3 hammers - 26 May 2021
I enjoy waking up and knowing that I will go to work that day. My role in the shop is clear and I often learn and know what my goals are on a daily work basis. I thoroughly enjoy working
Pros
Great employee benefits
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Official response from American Golf
3 June 2021Thank you for taking the time to review. Your feedback is appreciated.
I Lost My Passion for the Game of Golf
Assistant Manager (Former Employee) - Scotland - 30 March 2021
Worst job I have had can’t believe I stuck it out so long. Suppose I thought it would get better after a while. Never been so stressed to sell something connected to my passion for golf. Teams are over worked under paid and made to feel like they are terrible at their jobs on a weekly basis without any formal coaching. Run by a dictator who can barely look after himself never mind the many staff he looks after. The company is run by fear of failure to meet targets or go on a Performance improvement note without support. This then could relate to employees losing their job. The selling structure is too difficult to keep consistent, it feels robotic and their is no customer service. They basically teach you how to trick the customer into thinking they need to buy something. The focus should be on gaining an awesome reputation, it should be a great fun place to work where people come to shop their passion not be hounded by staff looking for commission or driven by fear of missing a target.
Pros
Your break if you get it, 30 minutes for up to 12 hours work. Enjoy!
Cons
Extremely long hours, Sales Driven, lucky to get a break, short staffed, management
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Official response from American Golf
3 June 2021Thank you for taking the time to feedback on your experiences working for American Golf. We are always looking at ways of improving and this will certainly help us review our processes moving forward.
Jobs at American Golf
Rewarding and fun work place
Sales Assistant (Current Employee) - Edinburgh, City of Edinburgh - 12 March 2021
Working for American golf is rewarding and enjoyable especially when you know about golf and play golf yourself. Always happy to help improve our customers game!
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Official response from American Golf
3 June 2021Thank you for taking the time to leave your feedback on working for us. It's great to read.
Great Staff, Good management.
Sales Assistant (Current Employee) - Hull, East Riding of Yorkshire - 12 March 2021
It’s early days with my time with American Golf but I’m looking forward to working hard and hopefully having a successful long term career with AG and excited for the future in something I enjoy that will give me the work/life balance I’m after.
Pros
Good people
Cons
Not aware of any.
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Official response from American Golf
3 June 2021Thank you for taking the time to leave this feedback. It's always great to read that our new colleagues are enjoying working for us. We are sure that you will enjoy your career with American Golf for many years to come.
Interesting & Engaging Workplace
Sales Advisor (Part-time) (Former Employee) - Norwich, Norfolk - 12 March 2021
I enjoyed my brief spell at AG. The team were great, very friendly and made me feel very welcome & were always happy to help. The product range was extensive but trading was available on line and in store. The Custom Club fitting service was an excellent sales tool and customers always enjoyed having a swing of clubs in there.
Pros
Great place to work if you’re a golfer
Cons
None.
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Official response from American Golf
3 June 2021Thank you for spending the time to review. We hope you are enjoying whatever it is you are currently doing away from American Golf.
Area manager is not a nice person
Sale Assistant (Former Employee) - Edinburgh, City of Edinburgh - 27 February 2021
Don't get paid for all the hours you work. Don't get to choose your days off. Area manager is a complete ****.No overtime, targets are unachievable depending on which site you work at.
Pros
Discount if your a golfer
Cons
Dont get to choose your days off, work out of hours with no pay
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Official response from American Golf
3 June 2021Thank you for taking the time to review and I am sorry to read about your experiences working for American Golf. The feedback will be used to improve our business moving forward.
Awful place to work
Customer Service Advisor (Former Employee) - Warrington, Cheshire - 24 January 2021
Started at American Golf in November. No training what so ever. Staff were all too busy to help you. So was just sat there staring at a screen not knowing what to do. Don’t allow you to take breaks and Team Leader seemed to be on a power trip and spoke to advisors appallingly
Pros
None
Cons
No breaks, no training
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Official response from American Golf
3 June 2021Thank you for taking the time to leave this review. We are working hard to improve on our training and development with our head office so we appreciate this feedback.
Excellent company to work with
Assistant Store Manager (Current Employee) - Dundee - 17 January 2021
Helping to enhance my understanding of golf and the golf industry. Thoroughly enjoyable team to work with, great store. Good HR team, good discount for staff members.
Pros
Golf facilities on site
Cons
Rate of pay
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Its much better now
Store Manager (Current Employee) - London, Greater London Manchester and livetpool - 24 December 2020
I have on and off worked for AG fir 15 years in different parts off the UK.From the good old days of American golf discount best company I have ever worked for, to the god awful owners a few years ago.The new owners are much better cutting away a lot off the nonsense and getting rid off a lot off dead wood. It isn't perfect but much better now.
Pros
If you love golf you get to be around something you love every day
Cons
Still a way to go to sort store and head office relationship it not good
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Inspiring, energetic, face paced place to work
Head of Marketing (Current Employee) - Warrington, Cheshire - 9 December 2020
There are so many opportunities to develop and grow. at AGIt has a demanding and fast paced culture, which you would expect within a retail environmentIt is immensely rewarding when you look back at what you have achieved Its a workplace that's open to change with an exciting futureReally enjoyable
Pros
Opportunities to progress
Cons
There's been some long hours
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Official response from American Golf
14 December 2020Thank you for taking the time to leave this positive feedback. We appreciate your time and we are happy to read that you feel your role is rewarding.
It was fun and gave me a lot of knowledge for my work experience
Sales Assistant (Former Employee) - Borehamwood - 6 December 2020
I had a lot of fun whilst doing my work experience at American golf because they were very understanding that this was my first time working in a surrounding this field of work.
Pros
Long lunch hour
Cons
Not much parking
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Great Company to work for
Sales Person (Current Employee) - Liverpool, Merseyside - 30 November 2020
Great company to work for great team and enjoy coming to work each day, flexible working, senior management always approachable and friendly and they always encourage development
Pros
People
Cons
Communication
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Official response from American Golf
14 December 2020Thank you for leaving this position review. We hope to continue to encourage development.
Combined my love for Retail and Golf!
Store Manager (Current Employee) - London, Greater London - 24 November 2020
If you work in retail and love Golf I don't think you will find a better place to work. Feels like things are going in the right direction. Benefits are good. Loan clubs, good discount, birthday off.
Pros
Benefits
Cons
Retail hours
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Official response from American Golf
25 November 2020Thank you for taking the time to leave this positive review.
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