I’d be more sympathic with mothers with young children who struggle with childcare
Sack all the jumped up managers who have never been to school but purport to be executives.
Listen to concerns from staff and families to make improvements to service provision
Use staff exit interviews to raise standards and improve retention
Employ staff with caring nature and experience
Use experience to promote people not just a face fit forum or people good at answering questions but are not practical or capable
Some areas require more support to staff