Work wellbeing score is 82 out of 100
4.5 out of 5 stars.
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Ann's Employee Reviews

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Location
United Kingdom72 reviews

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4.4Work-life balance
4.4Pay & benefits
4.3Job security & advancement
4.4Management
4.4Culture

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Found 72 reviews matching the searchSee all 119 reviews
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Enjoyable rewarding

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What is the best part of working at the company?Everyone so friendly and helpful What is the most stressful part about working at the company?Nothing is stressful working with the companyWhat is the work environment and culture like at the company?Everything is good about the companyWhat is a typical day like for you at the company?Busy but enjoyable and rewarding
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Don’t bother

Money is good, but 70/80 hours per week, no money towards your car, constantly ringin u on day off and in between calls , unless u have children say good bye to any social life or enjoyment because you will spend majority of ur time workin and on days of your to tired to do anything!

Pros

Good money

Cons

Hours too long
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Official response from Ann's

2 October 2023
Hi,We are very sorry to hear about your experience working for Ann’s. At Ann’s we believe are carers and our clients are at the heart of what we do. We know the challenges that all staff face in this sector and we aim to provide them with the tools and support to excel and deliver in order to meet our client needs. We appreciate that working in the community can be costly on fuel, which is why we pay 35p per mile to compensate the milage on runs. We would welcome your feedback, if you would like to contact our team at info@anns.co.ukWe wish you the best in the future.Kind regardsAnn’s

Jobs at Ann's

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Health Care Assistant

really recommend working for ann's i work in laganvale care home. my colleauges are supportive, there is career progression, through senior roles. my management team are supportive, most of all its the residents who make me want to go to work in the morning! care assistant role is challenging but, seeing the difference me and the team make to their lives make it all worth it!

Pros

set rota, flexible, good work environment

Cons

12 hour shifts but its a rota so can plan around it
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Domestic Assistant

I love my role at Ann's. i had a few months expeirenced but both their training and inhouse support was great! Lots of support from the home managers and seniors! It helps me gain experience and knowlege. Really friendly environments ,i have only every had positive experiences.

Pros

friendly enviorment, building rapport with residents and staff, lots of support.

Cons

took a while to get used to the routine - but the support was their
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Bad

No very friendly staff and residents don’t get the care they require, your expected to do some much while other people get away with doing the bare minimum, bullying from a member of staff about weight

Pros

Nothing

Cons

Long hours
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Official response from Ann's

16 July 2023
Hi,We are very sorry to hear about your experience working for Ann’s. At Ann’s we believe are carers and our clients are at the heart of what we do. We know the challenges that all staff face in this sector and we aim to provide them with the tools and support to excel and deliver in order to meet our client needs.We would welcome your feedback, if you would like to contact our team at info@anns.co.ukWe wish you the best in the futureKind regardsAnn’s

Insights into Ann's

Based on 27 survey responses
What people like
  • Energising work tasks
  • Ability to learn new things
  • Clear sense of purpose

Working for Ann's Nursing Care

I joined Ann's 6 months in a Band 5 role and i am loving it! working for an agency gives you a perfect work life balance and flexibility around my main job. i can pick up shifts around me. i can pick up ad hoc in to hospital settings.rates of pay are very competitive - compared to other agencies i have worked for in the past. my manager is very supportive, if i have any issues (which is very seldom) she has it resolved straight away.

Pros

great rates pf pay, flexible, supportive

Cons

12 hour shifts -but it is the nature of the job.
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Poor wages ,

I was a nightshift carer for Ann’s for approx 18months. In one of their homes. The pay rate per hour was poor. I left and went to another care home ( different company) as a domestic for more pay per hour. Majority of the staff I worked with were friendly and easy to work with sadly this cannot be said about all,

Pros

Can’t think of any

Cons

Poor wages
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Official response from Ann's

12 April 2023
Hi,We are very sorry to hear about your experience working for Ann’s. At Ann’s we believe are carers and our clients are at the heart of what we do. We know the challenges that all staff face in this sector and we aim to provide them with the tools and support to excel and deliver in order to meet our client needs.We would welcome your feedback, if you would like to contact our team at info@anns.co.ukWe wish you the best in the futureKind regardsAnn’s

Poor wages

I worked for Ann’s for approx 18 months. The home itself was ok with the majority of staff good to work with. But the wages weren’t great. I did night duty . I left and went to work in another nursing home as a domestic for more money than I got as a carer with Ann’s.
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Great job

Worked with Ann’s for near two years now, my manager always goes above and beyond. Clients are as great as you could get. Would recommend working with them.
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Supportive Management

Ann’s is a brilliant place to work with flexible working hours, competitive rates of pay and excellent training. I have found my Manager to be extremely supportive and approachable at all times. Overall working at Ann’s in Belfast is so enjoyable with lovely staff and a great sense of job satisfaction. Highly recommend.

Pros

Supportive Management
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Rewarding job

I have been working in moneymore care home for 1year, I love working there , I have built great friendships with both my colleagues and residents . My home manager is very supportive and helps develop my skills as a health care assistant.

Pros

Great support and working environment

Cons

Long hours but permanent hours, flexible
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Family run, quality care

Things done right, would recommend to anyone looking to work in the community. If you ever need support theres always someone on the other end of the phone

Pros

Family run

Cons

None
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Care Home

I worked in the care homes in Derry/Londonderry. My home manager was more than supportive. I've gained so much experience working for Ann's. Working in a care home is difficult but so rewarding! i love spending time with my residents and knowing that i am helping to give them the care they deserve! I would recommend working for Ann's to anyone who is caring and want a job who wants to give back!

Pros

rewarding

Cons

can be stressful - but the support is there!
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Care in the community

I worked for Ann's Home Care for about 3 years before deciding to go back and do my nursing. I loved my job and my clients, with the support from my manager i knew nursing was the next step for me. i can't wait to re-join Ann's in the future when the time is right.
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Wouldn't work there

Wouldn't work for anns home care if it was the last job on earth. They keep staff in north belfast that has had complaint after complaint put in against them because of the way they treat clients and how bully other staff that is working with them and management just ignores the complaints like it never happened just because they work so many hours. It's a complete joke
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Official response from Ann's

7 November 2022
Hi,We are very sorry to hear about your experience working for Ann’s. At Ann’s we believe are carers and our clients are at the heart of what we do. We know the challenges that all staff face in this sector and we aim to provide them with the tools and support to excel and deliver in order to meet our client needs.We would welcome your feedback, if you would like to contact our team at info@anns.co.ukWe wish you the best in the futureKind regardsAnn’s

Rewarding fast paced

Working as a Care Assistant is a very rewarding job. it can be stressful as you have a job to do in a time frame which is set up by the trust. My manager was very supportive, if a client needed more time she pushes for that time for not only the client but for the carers on the ground to ensure we do not feel any additional stress. It inevitable to receive calls from the office - its a remote job working on the ground my manager worked hard to give me my set days off so i could have down time. i enjoyed my time in the community and led me to progress in my career in health care.
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Not listened too..

Being a carer can be a fulfilling job. The running from client to client with a very short time for calls, is very difficult and stressful. Continually being called when your working and on your days off to pick up extra calls is frustrating. Management and staff in office do not listen to the carers out on the runs. Clients are lovely and it's nice to be out in the community.

Pros

Meeting people out in the community and making a difference for them.

Cons

Long hours. Management and staff in office don't listen to carers. Called to take on extra runs.
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Official response from Ann's

18 October 2022
Hi, We are very sorry to hear about your experience working for Ann’s. At Ann’s we believe are carers and our clients are at the heart of what we do. We know the challenges that all staff face in this sector and we aim to provide them with the tools and support to excel and deliver in order to meet our client needs.We would welcome your feedback, if you would like to contact our team at info@anns.co.uk We wish you the best in the futureKind regards Ann’s

Busy

Too many clients on runs, not enough staff to support the amount of clients they are taking on, address the issues with management and not listened too which is very frustrating considering the job was ok to work in, constantly ringing on days off too which is annoying asking questions which could be sent as a text or wait until the next day ur on, I don’t know what an emergency im meant to help with if I’m not in… always asking for cover aswell and if you say no, ur scheduled in to work it anyway, also no flexibility which is promised unless you’ve children, it’s really a shame considering the job can be enjoyable if the issues highlighted above were dealt with properly.
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Official response from Ann's

18 October 2022
Hi, We are very sorry to hear about your experience working for Ann’s. At Ann’s we believe are carers and our clients are at the heart of what we do. We know the challenges that all staff face in this sector and we aim to provide them with the tools and support to excel and deliver in order to meet our client needs.We would welcome your feedback, if you would like to contact our team at info@anns.co.uk We wish you the best in the futureKind regards Ann’s

Awful

Runs too long, call times too short to deliver quality care. Always under pressure to pick up extra calls. Always getting calls on days off. Only paid for the calls and not for your time travelling between them.All these companies seem to be the same. Wealthy owners are getting paid a lot of money by the Trusts but yet it is not being paid to the carers on the ground. It’s a shambles. Wages are absolutely shocking for what is expected of you.

Cons

Long hours, long runs, poor pay
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Official response from Ann's

18 October 2022
Hi, We are very sorry to hear about your experience working for Ann’s. At Ann’s we believe are carers and our clients are at the heart of what we do. We know the challenges that all staff face in this sector and we aim to provide them with the tools and support to excel and deliver in order to meet our client needs.We would welcome your feedback, if you would like to contact our team at info@anns.co.uk We wish you the best in the futureKind regards Ann’s

Great company

Great company Plenty of work no sick pay holidays included in ur pay long hours but a very rewarding place to work. Lots of opportunities to improve your skills

Pros

Lots of work

Cons

Long hours
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Care Assistant in Belfast

I love working in the community - helping my clients is so rewarding. hourly rate is great - mileage definitely helps especially with rising fuel costs. Good support from the office. I work full time but still have my time off to myself.

Pros

rewarding great rate of pay
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Overall rating

Based on 119 reviews

Ratings by category

4.4 out of 5 stars for Work/Life Balance
4.4 out of 5 stars for Salary/Benefits
4.3 out of 5 stars for Job security/advancement
4.4 out of 5 stars for Management
4.4 out of 5 stars for Culture

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