Ann's
Happiness score is 79 out of 100
4.4 out of 5 stars.
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Ann's Employee Reviews

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Location
United Kingdom58 reviews

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4.4Work-life balance

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Great company

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Great company Plenty of work no sick pay holidays included in ur pay long hours but a very rewarding place to work. Lots of opportunities to improve your skills

Pros

Lots of work

Cons

Long hours
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Not listened too..

Being a carer can be a fulfilling job. The running from client to client with a very short time for calls, is very difficult and stressful. Continually being called when your working and on your days off to pick up extra calls is frustrating. Management and staff in office do not listen to the carers out on the runs. Clients are lovely and it's nice to be out in the community.

Pros

Meeting people out in the community and making a difference for them.

Cons

Long hours. Management and staff in office don't listen to carers. Called to take on extra runs.
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Insights into Ann's

Based on 19 survey responses
What people like
  • Time and location flexibility
  • Ability to learn new things
  • Clear sense of purpose

Busy

Too many clients on runs, not enough staff to support the amount of clients they are taking on, address the issues with management and not listened too which is very frustrating considering the job was ok to work in, constantly ringing on days off too which is annoying asking questions which could be sent as a text or wait until the next day ur on, I don’t know what an emergency im meant to help with if I’m not in… always asking for cover aswell and if you say no, ur scheduled in to work it anyway, also no flexibility which is promised unless you’ve children, it’s really a shame considering the job can be enjoyable if the issues highlighted above were dealt with properly.
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Awful

Runs too long, call times too short to deliver quality care. Always under pressure to pick up extra calls. Always getting calls on days off. Only paid for the calls and not for your time travelling between them.All these companies seem to be the same. Wealthy owners are getting paid a lot of money by the Trusts but yet it is not being paid to the carers on the ground. It’s a shambles. Wages are absolutely shocking for what is expected of you.

Cons

Long hours, long runs, poor pay
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Bashing

Staff at Anns have very little interaction with their employees and do not know their employees at all. Several times texts from employees are not replied to, however, if you don’t answer their every phone call or email they will threaten to log it and take action. If you are not the type of person to answer the phone on your days off early in the morning to answer a question etc they feel need to discipline. I find their approach quite bashing and feel treated like a child sometimes.
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Care Assistant in Belfast

I love working in the community - helping my clients is so rewarding. hourly rate is great - mileage definitely helps especially with rising fuel costs. Good support from the office. I work full time but still have my time off to myself.

Pros

rewarding great rate of pay
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Productive

Lovely environment and staff are a pleasure to work with. Build great connections with the residents in the home and get great job satisfaction. It has a very good management team aswell
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Challenging place off work although rewarding job

Can be long shifts as healthcare is but if you want to work hard you will do well. There are multiple places to choose to work and a different range of clients.
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Happy

I have worked in Dungannon care home since 2014. Not much has changed since Anns have taken over. Do find management listen and care more. Also got a pay rise unexpectedly which helps

Pros

Good management

Cons

Wages should be higher
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Flexible working hours and great people

Fast paced working environment that I enjoy. Always a new challenge and every day is always different.I found this work to be really effective as it helped me to communicate with lots of different individuals and I was able to understand their illness.The management and staff were very helpful and go above and beyond.
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Friendly work ennvironment

I really enjoy working for Ann's in their care homes. I find it extremely rewarding when working with the clients and feel that my mentors/managers are excellent help whenever i need some guidance. All of my work colleagues have been very friendly and kind to me, which makes the job far more enjoyable. The hours and days are very flexible, as i can pick up shifts based on my available, which is a great incentive.
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excellent company

would reccomend to anyone thinking of applying very good company to work for my manager is excellent and ann herself is a very lovely person very helpful and staff friendly

Pros

choose your work pattern
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Fair workplace

I enjoyed working for Ann's ..I found the management very fair and was always paid for the hours I worked. The only reason I left was because I didn't drive and was finding it harder to find places nearby.

Pros

Good pay and management
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Very rewarding job

I’ve worked for Ann’s home care for over 3 years and find it such a rewarding job. I feel that management work well with you in regards to rotas - if you want more or less hours they are very accommodating with this which not all companies are. I feel very supported by my manager in the area, I find her extremely approachable and understanding. Cover is needed at times but that is the nature of the role and if unable to cover - it’s no problem. The job can be challenging at times but so can every job! Each week we get a thank you message for our hard work and always be given credit and thanks for any family or service user compliments which is nice. I have worked for other care companies in the Belfast area previously and this is by far the best. I’m loving my time here and the friendships I have built.

Pros

Great management, supportive staff, good pay and holidays
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Health Care Assistant

I work in Ardlough Care Home in Derry/Londenderry. I love working in the care home. it is so rewarding, i love all my residents, suppporting and promoting their independence .management and staff are very helpful recruitment process was detailed and supported with online training and the in house training. Excited to start my career as a health care assistant

Pros

supportive rewarding

Cons

12 hour shifts but rotation of days and nights is great!
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Fantastic company to work for.

While working for Ann's home care I have found it a brilliant company to work for. We are all a friendly team of carers, who thrive in maintaining a high quality of care. Our dedicated management staff who are all amazing and really easy to talk to, go above and beyond to meet our needs as well as our service users.I really love my job and that's all down to working for Ann's home care 💚

Pros

Great team of carers

Cons

None
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Great company to work for with a dedicated management team!

I have worked for Ann's home care for a while now. I find this a great company to work for, with a fantastic management team. They always have your best interests in mind and are really easy to talk to if I have anything on my mind while making sure there is a high quality of care given to the service users.There is no hard part when working for this company. I find that throughout Ann's home care, I am working along side a great team of carers and management staff

Pros

Great staff

Cons

none
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Rewarding job

Working for Ann's in the Lisknisky Care Home has been very rewarding. There is a great support from Management and team. rotation of shifts. Working as a carer is difficult in general but a role that is very rewarding! I love supporting my residents and have build great working relationships with my colleagues

Pros

supportive working environment, rewarding job
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Supportive team and good rates of pay

Great can do attitude throughout the Team, who have made me feel very welcome. Staff in the office aim to provide key staff who will provide the best quality of care through excellent face-to-face classroom training.Management have supported me in learning the new systems and have taken time to provide on the job training.

Pros

Friendly colleagues & supportive management
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Great place to work - friendly and supportive colleagues

Interview process was quick from first screening call to zoom interview in 24 hours and then booked in for classroom training.Made feel at ease and timely reminders for documentation and references.Good training provided and felt confident going out on care work. Well supervised and got good feedback.

Pros

Could chose hours of work that suited
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Supportive Management

I have been working at Ann's as HCA agency worker and have found Ann's an excellent place to work. From recruitment through to starting it was a friendly and supportive team/process. My area manager is very approachable and offers plenty of hours to match my availability.

Pros

Supportive management
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Overall rating

Based on 83 reviews

Ratings by category

4.4 out of 5 stars for Work/Life Balance
4.4 out of 5 stars for Salary/Benefits
4.3 out of 5 stars for Job security/advancement
4.4 out of 5 stars for Management
4.5 out of 5 stars for Culture

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