Apex Hotels Employee Reviews
Review this companyJob Title
All
Location
United Kingdom47 reviews
Sort by
Found 47 reviews matching the searchSee all 48 reviews
fun and stressfull
Waiter/Bartender, housekeeper , commie chef, receptionist (Former Employee) - Edinburgh, City of Edinburgh - 18 June 2020
Indeed featured review
The most useful review selected by Indeedcan be stressful but can also be fun, managers where the only ones who mattered. A typical day could be fun and relaxed and very enjoyable, or a day where the manager could be in mood and make everybody's day a misery. But I still enjoyed my job as I got to meet new people every day from all different countries.
Pros
free lunch and dinner and the staff benefits
Cons
some managment
Was this review helpful?
10 years service
Guest Service Agent (Former Employee) - Edinburgh, City of Edinburgh - 17 June 2021
I worked at Apex Grassmarket & Apex Waterloo. I worked on reception. I had a fantastic 10 years with the company. Great training and career oppertunities, lots and lots of lovely people to work with, fast-pace reception with a great city vibe. Free (great quality) uniform & meals on duty.
Pros
Competitive wage
Was this review helpful?
Enjoyed my job, however, no promotion aspects at all down the line.
Food and Beverage Assistant (Former Employee) - Dundee, Dundee City - 10 June 2021
I enjoyed serving people and getting to know them. It was always nice to see some regulars come back and remember you as well.With that said, preferential treatment is a huge problem, as well as micro-managing everything everyone does. People would always disappear in the back office too, especially when it was busy.There was no room for honest communication, as no one would own up to their mistakes. Drama had become daily after a while, which was really wearing you down mentally and emotionally.Some chefs are also VERY rude as well, this should not be a thing and I do not know why they get away with it.Promises of training were never followed through either. There is only that tedious Flow training going on.
Pros
Free lunch
Cons
Preferential treatment, empty promises, needless drama, no honest communication, minimum wage is honestly not enough for all of this
Was this review helpful?
No opportunity for promotion
Food and Beverage Assistant (Former Employee) - Dundee, Dundee City - 18 May 2021
Was turned down for interviews for supervisor positions and promises of training were never followed through. By the end of my time there I felt more like a pawn or number to this corporate machine than I had anywhere else despite putting in plenty of unpaid hours and coming in to cover sick coworkers, none of your efforts will be rewarded.
Pros
Free lunch
Cons
Poor pay, bad management, poor culture
Was this review helpful?
Avoid by any cost
Night Manager (Former Employee) - Apex Edinburgh - 1 May 2021
I have been working for large and small companies that are private own, or a part of big company. I have been in this place for a year and half, and that was the worst experience in my life. From top to the bottom, this place is rotten. I never write review about ex employer, but I feel this is my duty to make sure others are aware of this so called company. You have no support from management, no training, basically you will be on your own. Pay is low and the expectation are far to high.
Pros
non
Cons
management, atmosphere, work structure, everything
Was this review helpful?
Better stay at home
Room Attendant (Former Employee) - Edinburgh - 15 April 2021
Poor quality hotel considering it is 4*. Poor management, they are just worried about getting their bonus ar the end of the year instead of keeping the premises well. Meals for staff horrible 90% of the time and poor quality. get used to hear promises that will never be carried forward. Poor team work. Still know people who works there and it just got worse apparently
Pros
Free lunches but disgusting
Cons
Workplace, management
Was this review helpful?
Don't go there if You don't want to waste Your time
Room Service Waiter (Former Employee) - Temple Court,London - 13 October 2020
I was working in Apex Hotels Temple Court.The beginning was OK (kind of like in any other workplace).The interview went kind of smooth,a group interview where we got introduced to the company.But when I started working,the actual colleagues were being too official and rude.If You didn't know something,they would reprimand You too often that You can't do Your job right and etc.The job was simple - I was responsible to carry the tray with the food to the room assigned.Before that I had to take a call and write the order down.But the attitude of some of the colleagues was absolutely horrible.One piece of advice - never work with Italians,especially if You have them as Your manager.The rudest people ever.I had one lady that I was working with,she was giving me a hard time...Other colleagues in my department were also Italian,so I felt like in some kind of a mafia all the time - not wanting to say a single word against because I would have been dismissed (which I was anyway).They will run You like a workhorse and You'll still be paid peanuts.Therefore pure and simple - just don't go there!
Pros
None
Cons
Long hours, rude staff, short break.
Was this review helpful?
Great company to work for.
Groups and Events Executive (Former Employee) - London, Greater London - 5 August 2020
Apex is a great compa y to work for.
I received full support from the very first day on the job and they continued to support all the way.
Very friendly and welcoming team, nice, clean working environment.
Great benefit package.
Pros
Possibility to grow in your role, support from management, benefits.
Cons
Busy, open space office can be noisy and distructing.
Was this review helpful?
Work in a kitchen like porter
Kitchen Porter (Former Employee) - London, Greater London - 2 April 2020
I was filling very proud and helpful with my job in the team and I learned alot to cop whit my colleagues. Sometimes not enough boats too many indians.
Was this review helpful?
Very good company
Supervisor (Current Employee) - Edinburgh, City of Edinburgh - 25 March 2020
Great family run business who look after the staff I would highly recommend this company very fair and professional very good listening and understanding
Was this review helpful?
Jobs at Apex Hotels
Fast Paced, Occassionally stressful, friendly staff
Front Office Receptionist (Current Employee) - Edinburgh - 10 February 2020
Staff are all very friendly and laid back, relaxed work environment. However on occasions it can be quite stressful mainly due to when its busy we receive a lot of the same complaints.
Was this review helpful?
Worse hotel to work for
Housekeeping (Former Employee) - Bath, Somerset - 29 January 2020
This is the hotel in bath, this where staff treat you unfairly, make up lies, and if your face doesn’t fit then you are picked on. Very two face staff members.
I would advise not to work for this place, Rotas disorganised, If make a complaint your just laughed in your face and someone said he hated me and gonna make my work experience here unbearable.
Was this review helpful?
Very bad
Housekeeper (Current Employee) - Edinburgh, City of Edinburgh - 2 January 2020
I worked for aplex hotels for 2 months. You get really unfairly treated by the management if your face doesnt fit there brand standard even tho you do your best it still not good enough for them not good company ro work for
Pros
Nice lunch
Cons
Bad management.
Was this review helpful?
Brilliant family run company
Spa Therapist (Former Employee) - Edinburgh, City of Edinburgh - 29 December 2019
I briefly worked for Apex hotels before being transferred to a different company in their spa. I really enjoyed my brief time with Apex and thought their training was really thorough. Although I moved to a different company, we were still in partnership and based within the Apex hotel. The rest of the staff in the hotel were still brilliant to work with and there was a good vibe from everyone.
Would definitely recommend Apex as an employer!
Was this review helpful?
Good Student Job
Conference and Events Assistant (Former Employee) - Bath - 20 November 2019
I worked at Apex whilst I was a student and picked up work as and when I could. The managers were great and didnt put any pressure on you as most of the starters were learning on the job. Pay was good and there was plenty of shifts to pick up. Get free food also.
Was this review helpful?
Hard work but fun
Assistant Night Manager (Former Employee) - Edinburgh, City of Edinburgh - 11 November 2019
Working the night shift had its regular challenges but the team I worked with made the nights fun. With excellent support from management, I was given all the training I felt I needed.
A supportive culture was always promoted and appreciated by staff. As with most places within the hospitality industry, the wages were standard.
All in all a good company to work for.
Was this review helpful?
Pay is ok
Public Area Cleaner (Former Employee) - Bath - 22 October 2019
They do pay well however they expect you to cover 6 floors (usually alone) and have a go if you leave slightly early to catch final buses home, so it's best if you have your own transport. Also management can be a pain if they don't immediately like you.
Was this review helpful?
Good for working parents or students but no progression
Food and Beverage Shift Leader (Former Employee) - Edinburgh - 16 October 2019
Poor managment, who always sits in office. Short on staff all the time and having to run between departments. Rotas not being organised on occupency level. Only progress in career if your face fits. All higher positions are already decided before they are advertised. The interview process is merely to show they are following the correct procedure.
Was this review helpful?
Avoid
Bartender and Waiter (Former Employee) - Edinburgh, City of Edinburgh - 2 October 2019
No care for staff and very poor management throughout. Lack of training as well, but then get warnings for not knowing something because of no training. I recommend you stay away from this company
Was this review helpful?
Low wage for London
Team Member (Former Employee) - London - 20 July 2019
The company is definitely on right track but the big con's are in the wages, London is not Edinburg you need to understand this, the wages should reflect that, this is the main reason of the continuous movement of staff.
The expectations are high and totally agree with the vision but this need to be reflected in the salary otherwise you will need more HR to keep recruiting team members.
Management, depends on the department to be fair but they focus on the right things.
They need a better reward program then the EOM which is a bit bias, the program needs to reflect all unsung team members that they do the heavy lifting, the department managers should be offering like monthly rewards for members they have done great on that month(in place at current job), i don't think 2 cinema tickets time 6-7 departments per month will bankrupt the company, you ask us to go extra mile, then you should do the same :)
Pros
Job Security
Cons
Low wages comparing London salaries
Was this review helpful?
flexible
Maintenance Supervisor (Former Employee) - Edinburgh, City of Edinburgh - 24 April 2019
Apex hotels was a good place to work, the management was understanding and the hours flexible where required, however, the downfalls were the lack of advancement and promotions available, and the wages didn't match the job requirements in all areas.
The company its self isn't bad to work for and most of the teams got on well and were a friendly relaxed environment.
Pros
free lunches flexible hours
Cons
bad wages lack of job advancement
Was this review helpful?
Want to know more about working here?
Ask a question about working or interviewing at Apex Hotels. Our community is ready to answer.Ask a QuestionOverall rating
3.4
5
13
4
14
3
6
2
8
1
7
Ratings by category
3.3Work/Life Balance
3.0Salary/Benefits
2.9Job security/advancement
3.0Management
3.2Culture
Questions about Apex Hotels
- What should you wear to an interview at Apex Hotels?3 people answered
- Does Apex Hotels require pre-employment background checks? What kind of background check does Apex H…3 people answered
- How are the working hours at Apex Hotels?3 people answered
- What is the dress code at Apex Hotels?2 people answered
- If you were to leave Apex Hotels, what would be the reason?2 people answered
- How did you feel about telling people you worked at Apex Hotels?2 people answered
- I am looking for a part time job for evenings and weekends as i am still in school, would this be a …2 people answered
- What questions did they ask during your interview at Apex Hotels?2 people answered
- How did you get your first interview at Apex Hotels?One person answered
- How long takes the entire interview?One person answered
Apex Hotels Reviews by Job Title
Apex Hotels Reviews by Location
- Companies
- Apex Hotels
- Employee reviews