Health Care Assistant in Heywood, Greater Manchester
Good until there's a problem
Overall I am happy with the packages I have worked on and I enjoyed the shifts with the adults and children I have supported. The staff in the office are nice overall but if there is an issue of staffing / hours / issues with the family (all of which happen a lot) their tone changes very quickly and you become the problem. In fact, some of the rudest people I've spoken to in my life work in this office.It's a zero hours contract so if you have regular packages it's ok but that can quickly change and hours are taken from you without a second thought. The wages should also inceease with minimum wage but that doesn't seem to happen. Enjoyed my time but wouldn't go back
HCA in Doncaster, South Yorkshire
Terrible company to work for & office write 5 star reviews themselves.
Worked for them for over 6 months & what a horrible ride has it been. Office staff show no support whatsoever. The service users were the only positive in the whole experience, which always makes leaving the job a little more difficult.Terrible communication between the office staff & HCAs from start to finish. If you still decide to tempt the fate... Make sure you put absolutely everything in writing as they will deny any verbal communication. Keep all emails safe as you WILL need those to prove you’ve communicated the matter.Best of luck and probably advisable to look for another job alongside this.
Ex Health Care Support Worker in North West
Good teams but lack of pay for training
You get a good range of different packages that you can work on, and the staff teams on the packages are so friendly . The main disadvantage is the lack of pay for training days, I have worked over 15 years in care and this is the first company who do not pay their staff for training days. When staff are in training they are spending their valuable time in a working environment and should be payed, shifts often have to be cancelled for staff to attend training therefore missing out on a days pay. Staff have better engagement in training when being paid and I feel they are likely to contribute more and also feel more valued.
One of the best care companies to work for
A really thorough interview process giving a clear and accurate insight into the role and constant updates throughout. When starting in the role you are placed onto an in-depth induction that involves all of your job responsibilities and meetings with senior management staff and the company CEO. A great training programme on offer and excellent support and constant communication and support from managers. A great care company with experts in the field in every branch and every role. A real family company who appreciate their staff teams
Health Care Assistant in Doncaster, South Yorkshire
Fantastic company and amazing office staff to work for
Absolutely love working for Apollo. Training is brilliant, although it’s unpaid but the packages you get make up for it. Since coming into care 2 years ago Apollo have really helped me gain new skills and experience things I never thought I would. Complex care is daunting if never done before and that was the case for me but all the girls in the North Doncaster office are simply amazing. Very supportive, very encouraging and will do anything to put your mind at ease if worried or anxious. It’s a breath of fresh air to work for such a brilliant company. I would highly recommend Apollo Home Healthcare.