Specialist in Metrocentre, Tyne and Wear
Worked in metro centre, the role specialist comes natural its very creative store, felt valued and learned a lot of self development, learning different ways of using tech is everyday life, staff from different backgrounds as one friendly unit, lifestyle is very nice and we'll respected
Run of the mill UK retail managers let down the experience
Several years ago, Apple retail was a great company to work for. Things changed in the UK as growth increased. Wages went down or stagnated, staff became disillusioned as the jobs became tougher.Employee benefits seem great if you use many of them. Staff discount is not amazing and often can only used once or limited within a given time-frame. Often, staff will be expected to put in unpaid hours so as to hit targets that affect your annual salary increases (usually minimal). Some managers will block your career advancement if you don't go along with them.The company (in the UK) seems that it's a great one to work for but is badly let down by managers who are the usual characters you will find at any UK retail store. More often than not, the managers are poorly paid and totally are driven by their own ambition. Many DO NOT care about the best interests of their staff and will move from store to store or rotate roles within a location.It is hard work being in any customer facing role especially the service side (repairs and support). Staff turn over can be very high at certain times of the year which is ignored as there is no shortage of applicants willing to fill the roles. Getting employed is pot luck depending on location and position applied for. Usually it helps if you stand out in some way rather than what experience you have.You may be lucky to work alongside some amazing people but more often than not you get the same experience as working for other UK retail companies. Staff routinely take sick leave or skive at some of the larger locations due to poor management, scheduling issues and glaring salary inconsistencies (you are forbidden to talk about salaries).
Retail Specialist in Plymouth, Devon
Amazing colleagues, terrible managers
Honestly I hated my time at Apple. The people made it somewhat enjoyable but the managers at my store were awful. There was clear favouritism and one of the managers made me feel so awful about my confidence I had to leave. In the time I was there (6 months) I couldn’t book any holiday off not even one day that I wanted for my birthday. Other members of staff had somehow got 3 weeks off approved and one person 3 months?! They hired me on a 20 hour contract which they spread over 5 days, it was stated at the time of the interview that 20 hours would turn into full time. It did not. If you do get a job at Apple take full advantage of all the discounts and benefits.
Hybrid Business Analyst in London
Dynamic and in your hands
Interesting culture, quite ambiguous at times but important to keep talking to people to find out where you can fit in. Enjoyable to work with so many intelligent people.
Specialist in Belfast, County Antrim
Tough but rewarding
Working in any retail can be challenging, and with Apple there’s the added high expectation from customers. I have found that as long as you stay positive you’ll have a good time.
Management tend to be focused on keeping staff happy and there is room to sell the correct thing to customers, not upselling.