AQA
Happiness score is 66 out of 100
4.0 out of 5 stars.
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AQA Employee Reviews

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Location
United Kingdom70 reviews

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4.0Work-life balance

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good place to work, meet lots of interesting people and you get a good lunch break. great for summer work. pretty easy and relaxed place to be. enjoyed it.
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Shocking people to work for.

Very very poor management. Really don't care about employees. Definitely a if you don't like it walk we'll just get somebody else culture. Wall to wall incompetence and those in charge taking non of the blame. Ineffective complaints/whistleblowing policy. Load of error in payments.

Pros

Flexible working

Cons

Lots of tasks expected to be done unpaid.
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Insights into AQA

Based on 13 survey responses
What people like
  • Time and location flexibility
  • Clear sense of purpose
  • Inclusive work environment
Areas for improvement
  • Energising work tasks
  • Sense of belonging
  • Trust in colleagues

Friendly staff and engaging work

The work is not too hard and pretty straightforward, but everyone is really friendly and willing to help out when you have any questions. Management are easy to approach as well if you need extra support. Pay is really reasonable and overtime is paid fairly.
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Very nice place to work

It’s very diverse which is a good look. Colleagues were always helpful and nice to be around. During peak periods i.e. during summer exams, it’s going into the office and working next to everyone that makes it a lot easier.

Pros

Healthy environment, good pay

Cons

With seasonal contracts you may not find out if they’ll extend you until the very end
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Terrible

Management are the worst. Most people don’t work, particularly those who have been there a while, so you’re doing all of their work. Bad pay. Will make promises and then go back on them. Management look to tell you off rather than consider what they’ve done wrong (e.g. 0 training).
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Boring but well paid

The job at Wymbush is very boring and long but it has fun and supportive people there as colleagues and their pay is really good for an easy job like this. Good job for the summer if you’re serious. Also a prayer room for Muslims.

Pros

Prayer rooms, long enough breaks, good salary

Cons

Managers can be annoying, stet time
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Relaxed and considerate workplace

Working in media, production and logistics; light work load, great facilities and resources available.With my role, I work 3 days in office and 2 days at home in a typical week

Pros

Free tea/coffee supplies and boiling water taps

Cons

Boring
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Poor

Very bland office environment.Extremely tedious, repetitive work. (Limited variation of tasks).No learning of new skills.Poor internal network, constantly crashing.Very dire laptops are provided to work from home with, which makes the tasks twice as long.

Pros

Free tea and coffee when in the office.
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Interesting and a great experience

Really good organisation to work for. Training is thorough and well organised and I always feel valued by AQA. I enjoyed the experince of going to a range of very different centres. Paperwork is clear and the online portal has all the help and guidance you might need.
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Casual and easy

Work was easy and managers were very relaxed and friendly. Many opportunities to switch departments and progress if interested. Ideal job for students or those starting their job.
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I worked here over several summers. Gained lots of office/admin experience and enjoyed the work culture.

How enjoyable the work is depends on which department you are placed in. You might be placed in the basement counting scripts or in an office doing data entry. I really enjoyed the culture of AQA and felt management were always fair and approachable.
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Relaxed and casual workplace

A collaborative workplace with good work-life balance and sociable colleagues. There are lots of opportunities for overtime and to work across different teams.
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Positive workplace but FTCs are the norm

AQA is a fantastic place to work. There’s not much competition between coworkers and all the work is a collaboration. Additional learning and opportunities are encouraged - I joined various working groups and learning/growth opportunities which were actively encouraged. Company culture is currently being positively worked on - trying to move from a negative culture (though it’s generally the people who have been there for years and have forgotten how great a place to work AQA is) to a more positive working environment. Mental health is also a big priority.

Pros

Mental health first aiders, work-life balance, company culture, more than stat holidays, learning opportunities

Cons

Hard to get a permanent contract, inconsistent management levels
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Productive

Amazing company to work for made you feel so welcome all the employees on site The job itself was rewarding you also got excellent feed back of customers the management was on had all the time and always solved your problems if necessary

Pros

Free lunch

Cons

Non
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Great place to work

Great working environment with professional team members who go above and beyond to assist the team and good overall job satisfaction. Typical day was fine and long breaks given.

Pros

Great salary

Cons

None
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Toxic Environment

Work was repetitive, I progressed in terms of workload but the people there are incredibly toxic. There was little in terms of permanent work and upper management were dreadful. They allowed bullying behaviour and sweeped things that need to be talked about under the rug. I did enjoy the workload mostly and I enjoyed the spirituality room and they have onsite canteen.

Pros

Easy to understand work
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Cliquey and Silo-Stupid

AQA has become a robotic, lacking in personalities, micro-middle-managing bolt-hole for the lumpen-minded, that claims charity status, while all the while acting like it thinks it’s a Fortune 500 company. The only actual similarity though, is the fact that the psychopaths that manage it appoint fellow psychopaths beneath them. Other than that, it’s merely a ramshackle cottage-industry, that hangs on by its teeth every exam series, making huge mistakes, and then hiding them from OffCom. Fear fuels everything.
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Interesting work, keen eye for detail needed

AQA involves responding to customer's questions or concerns in an empathetic, informative and light-hearted manner. The number of characters permitted to use is restricted so answers must be concise and grammatically perfect. It is enjoyable work but payment is made per question answered. Therefore, the salary depends on how many questions are sent in, which isn't many at the moment!
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Collaborative and Inclusive

Working for AQA is both collaborative and inclusive, meetings are reassuring and colleagues are supportive. You are never left to struggle on your own.
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HR Temp - Fantastic company to work for !

I currently worked in the Human Resources department as a Temporary Worker. Its a fantastic team and everyone is very supportive. The senior management team have a great outlook and vision for the team. Communication is very important within HR and this can be clearly seen everyday. We have regular meetings as well so that we are kept in the loop of things.

Pros

Great canteen, lovely & supportive colleagues, fun place to work, very business focussed

Cons

a higher salary would be ideal but l know as a temp this is what you are paid
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good place for a first job

The team i worked with was great for a first temporary job - everyone as friendly and outgoing. Management was alright - despite some of the team leaders being very untactful.
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Overall rating

Based on 79 reviews

Ratings by category

4.0 out of 5 stars for Work/Life Balance
3.8 out of 5 stars for Salary/Benefits
3.4 out of 5 stars for Job security/advancement
3.7 out of 5 stars for Management
3.8 out of 5 stars for Culture

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