Work wellbeing score is 60 out of 100
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AT Medics Employee Reviews

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3.8Work-life balance

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Learnt new things about providing a service for people with NFA.

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What is the best part of working at the company?The best part of working for ATMedics was providing a service for clients with NFA.The vision was unique and reached out to people who had complex needs.What is the most stressful part about working at the company?Team work wasn't great, which hindered was could be achieved.The clinc I was based didn't have a great filling system ,so to locate clients past information was stressful. One particular, long standing employee was very rude and difficult to approach. What is the work environment and culture like at the company?As mentioned in previous question, the culture wasn't the best unfortunately.Team work was poor especially the other receptionist/admin and hesitate to pass on information and make new staff feel comfortable. What is a typical day like for you at the company?When I was working at Greenhouse AT Medics within the year I was there they lost the contract and the service went to ELFT Trust.So many changes was happening.However, a typical day would involve service user on arrival, inputting information on service use ,collecting data.Taking calls and more adim duties.
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Nice place to work

No work pressure. You earn enough you work enough. Nice people to interaction with. People are very much collaborative and supportive. I have been working there for couple of years and I never had any issues to communicate with colleagues
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High staff turnover

The company has a high staff turnover. I have observed this during my time at the company. The balance between work and life is not good. In addition, there is a higher work volume in the company. When I raised this with management they told me to speak with one of the Directors.That director was condescending and patronising and dismissed my concerns and said that I have stay after my working hours to finish any tasks for the day. This attitude is also reflected on some managers who work for the company.There are friends who still work for the company and enjoy working for it, but experience is completely opposite.I have spoken to friends and family and I have advised not to consider working for the company.

Pros

Training is the only good thing that the company provides.

Cons

The pay as well as the high work volume is not good.
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Very busy work environment

Very busy work environment. Bad energy as you are dealing with a lot of people coming and complaining about something so very often as a receptionist you have to listen to people shouting at you over the phone and in person. Staff is nice and supportive. You can learn a lot. No one day is the same so you have to be dealing with different tasks every day.

Pros

Flexible working hours

Cons

Very stressful working environment
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Stressful life

You need to have tough skin to work here.You are not appreciated and management constantly lie to you. You cannot trust anyone and there is visible discrimination, yet nothing is ever done about it.

Pros

Learn a lot

Cons

Not appreciated at all
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Insights into AT Medics

Based on 13 survey responses
What people like
  • Ability to meet personal goals
Areas for improvement
  • Sense of belonging
  • Energising work tasks
  • Trust in colleagues

Innovative and challenging

At learning is brilliant - weekly sessions with a GP to have training on specific topics to help you as a clinical prescriber. Sessions with Kahoot fun and informative !Access to GPs is okay however needs to improve Dr iQ is great app but has its flaws Expanding and great to work at.
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Avoid at all costs.

Taken on as an apprentice position, but I was given absolutely zero support and zero training. There was a very toxic culture that tan throughout the veins of the company from top to bottom and this resulted in a very uncomfortable working environment. They have a poor reputation outside of the company and it’s not hard to see why.
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Brilliant work place

AT Medics has been a place where I have learnt a lot of valuable traits and skills. The environment is very engaging and there is an amazing team ethic. Everyone works together and helps to bring the best out of each other, maximising everyone's potential. The management are always available and willing to help with anything you may need at any time. The family atmosphere is something I haven't experienced so far in any work place, and the company is always willing to help further your career in any way they can.

Pros

learn new skills, family atmosphere
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Official response from AT Medics

25 June 2020
Thank you for taking the time to leave a review. We are delighted to hear this feedback as we continue to ensure delivery of the very highest levels of support and development for all our staff groups. As the largest Primary Care Provider in London, we are mighty proud of the service our strong workforce deliver to our patients.Thank you for being part of our organisation that constantly strives to ‘Improving Healthcare. Improving Lives’.

Exciting working environment, constantly learning, positive management, very successful company

Working at AT medics is fantastic. Its a company which truly cares about its people and lives and breathes its mission - Helping people . Its a challenge being part of a hyper-growth company, but you learn something new every day, and you learn to change and adapt quickly!

Pros

Work/life balance. Good management

Cons

Na
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Official response from AT Medics

25 June 2020
Thank you for taking the time to leave a review. We are delighted to hear this feedback as we continue to ensure delivery of the very highest levels of support and development for all our staff groups. As the largest Primary Care Provider in London, we are mighty proud of the service our strong workforce deliver to our patients.Thank you for being part of our organisation that constantly strives to ‘Improving Healthcare. Improving Lives’.

This company truly values its employees.

I enjoyed learning from an amazing group of people and felt supported constantly by management. The environment was very energising. I looked forward to going to work each day. I would definitely endorse working at AT medics.

Pros

Perk Box

Cons

Na
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Official response from AT Medics

25 June 2020
Thank you for taking the time to leave a review. We are delighted to hear this feedback as we continue to ensure delivery of the very highest levels of support and development for all our staff groups. As the largest Primary Care Provider in London, we are mighty proud of the service our strong workforce deliver to our patients.Thank you for being part of our organisation that constantly strives to ‘Improving Healthcare. Improving Lives’.

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Great company to work for

Opportunities to learn everyday with supportive colleagues and managers who enable tasks to be handled with ease. Great to be a part of a culture that is always looking to improve.
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Official response from AT Medics

25 June 2020
Thank you for taking the time to leave a review. We are delighted to hear this feedback as we continue to ensure delivery of the very highest levels of support and development for all our staff groups. As the largest Primary Care Provider in London, we are mighty proud of the service our strong workforce deliver to our patients.Thank you for being part of our organisation that constantly strives to ‘Improving Healthcare. Improving Lives’.

Proud to be part of AT Medics

AT Medics provides a great environment to grow in whatever role you are. As a Physician Asscoaite, I feel supported whilst having the independence to practice. The overall culture of AT Medics is exceptional, always two steps ahead in innovating new ways to provide accessible yet excellent service to patients. I have nothing but admiration for this company and its management team

Pros

Fast paced envitonment with plenty opportunities to learn and exceed in your role.

Cons

Non
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Official response from AT Medics

25 June 2020
Thank you for taking the time to leave a review. We are delighted to hear this feedback as we continue to ensure delivery of the very highest levels of support and development for all our staff groups. As the largest Primary Care Provider in London, we are mighty proud of the service our strong workforce deliver to our patients.Thank you for being part of our organisation that constantly strives to ‘Improving Healthcare. Improving Lives’.

Excellent place to work

I have been working with AT Medics for more than two years . It is a great to place to work .I feel supported and every day is a learning experience. You feel valued and motivated at work with great training opportunities. AT Medics is a company that is always ahead of its time .Patient experience is the main drive .Targets are monitored regularly and you get a lot of support and training to achieve them .There are several unique staff perks at AT Medics and your achievements are recognised by my superiors . Hard work is rewarded by and recognised with promotions and salary increase .I feel valued and rewarded at AT Medics and my knowledge is far superior than when i started .

Pros

Recognition, training, perks
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Official response from AT Medics

25 June 2020
Thank you for taking the time to leave a review. We are delighted to hear this feedback as we continue to ensure delivery of the very highest levels of support and development for all our staff groups. As the largest Primary Care Provider in London, we are mighty proud of the service our strong workforce deliver to our patients.Thank you for being part of our organisation that constantly strives to ‘Improving Healthcare. Improving Lives’.

Mission driven organisation

A patient-centered organisation, constantly trying to focus on improvement and deliver high quality general practice to the patients they serve. A great organisation, powered by great people, and visible leadership

Pros

people, team, agility

Cons

nil
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Official response from AT Medics

25 June 2020
Thank you for taking the time to leave a review. We are delighted to hear this feedback as we continue to ensure delivery of the very highest levels of support and development for all our staff groups. As the largest Primary Care Provider in London, we are mighty proud of the service our strong workforce deliver to our patients.Thank you for being part of our organisation that constantly strives to ‘Improving Healthcare. Improving Lives’.

Amazing place to work

I am currently a prescribing pharmacist who works for AT Medics. Having worked for many years here I can say that working for At Medics has been amazing, inspiring and a great place to learn, grow and excel in your career. It’s a company which is forever innovating and enabling their staff members and clinicians to grow and learn. The opportunities are excellent. They highly support and look after there staff through various methods and resources. I would highly recommend working here as they are the leading organisation for primary care.

Pros

Amazing working culture, support, innovating, great for your career to grow and excel
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Official response from AT Medics

25 June 2020
Thank you for taking the time to leave a review. We are delighted to hear this feedback as we continue to ensure delivery of the very highest levels of support and development for all our staff groups. As the largest Primary Care Provider in London, we are mighty proud of the service our strong workforce deliver to our patients.Thank you for being part of our organisation that constantly strives to ‘Improving Healthcare. Improving Lives’.

Best Healthcare Company to work for!

I have been working here for over 8 years and my personal experience at the company has been very caring leadership, competitive and fair salary, job growth possibilities, and a great work/life balance. AT Medics is a place that promotes inclusion, diversity, innovation, collaboration, world class patient care and so much more. As a Regional Director of Operations my role requires me to work from different surgeries across many teams and I have always received support and mentoring from the Company Directors. My co-workers have also been amazing and helpful. Working with my team, helping patients is the most rewarding aspect of my job and I look forward to doing that for the foreseeable future. This company truly values its employees. They provide ongoing professional and personal development. I looked forward to going to work each day. I definitely endorse working at AT Medics.

Pros

Perks, fun working environment, facilities in office are great, exciting fast moving company, great development and promotion opportunities

Cons

None
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Official response from AT Medics

25 June 2020
Thank you for taking the time to leave a review. We are delighted to hear this feedback as we continue to ensure delivery of the very highest levels of support and development for all our staff groups. As the largest Primary Care Provider in London, we are mighty proud of the service our strong workforce deliver to our patients.Thank you for being part of our organisation that constantly strives to ‘Improving Healthcare. Improving Lives’.

Great company

I take a pride to have started my clinical career with AT Medics. Their vision, work culture and hard work is commendable to every level. Their innovative use of digital technology combined with great teams working under great leadership makes AT medics one step ahead of others to provide first class services to thousands of patients. I feel proud to be part of AT family.

Pros

Hard to count
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Official response from AT Medics

25 June 2020
Thank you for taking the time to leave a review. We are delighted to hear this feedback as we continue to ensure delivery of the very highest levels of support and development for all our staff groups. As the largest Primary Care Provider in London, we are mighty proud of the service our strong workforce deliver to our patients.Thank you for being part of our organisation that constantly strives to ‘Improving Healthcare. Improving Lives’.

Opportunity

AT medics kick started my career, through clear goal setting and constant mentoring. Improvement projects make it easy to clearly understand organisational goals. Senior management and directors are very supportive and reward you for your efforts. My favourite aspect of AT medics is the teamwork, different professions working together to reach common goal high quality patient care!

Pros

Teamwork; career development.
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Official response from AT Medics

25 June 2020
Thank you for taking the time to leave a review. We are delighted to hear this feedback as we continue to ensure delivery of the very highest levels of support and development for all our staff groups. As the largest Primary Care Provider in London, we are mighty proud of the service our strong workforce deliver to our patients.Thank you for being part of our organisation that constantly strives to ‘Improving Healthcare. Improving Lives’.

Very forward thinking and futuristic culture

At medics have a very supportive culture. The directors are very easy going and approachable. They push the limits on creativity and they really support their staff. The pay is very competitive and generally there is an excellent family type culture.

Pros

You get to be part of some groundbreaking changes. The company is miles ahead of everyone else.
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Official response from AT Medics

25 June 2020
Thank you for taking the time to leave a review. We are delighted to hear this feedback as we continue to ensure delivery of the very highest levels of support and development for all our staff groups. As the largest Primary Care Provider in London, we are mighty proud of the service our strong workforce deliver to our patients.Thank you for being part of our organisation that constantly strives to ‘Improving Healthcare. Improving Lives’.

Best place to work and develop

I have been with the company for over 10 years. You can go from being a receptionist to a senior manager if you work hard. There is fair pay for the level of work you do and career progression. Culture is of learning and development and change management using latest technologies.

Pros

Innovative, rewarding and teamwork

Cons

Fast paced
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Official response from AT Medics

25 June 2020
Thank you for taking the time to leave a review. We are delighted to hear this feedback as we continue to ensure delivery of the very highest levels of support and development for all our staff groups. As the largest Primary Care Provider in London, we are mighty proud of the service our strong workforce deliver to our patients.Thank you for being part of our organisation that constantly strives to ‘Improving Healthcare. Improving Lives’.

Amazing place to work!

This organisation is a wonderful place to work if you are ambitious and want to progress quickly. The culture can be pressurised but thats the same in many healthcare jobs ive worked in. The leaders are very fair and want to do their best for the patients. Patients get an amazing deal. Loads of great training opportunities are available.

Pros

Great culture, rewards good performance, an organisation that wants patients to get a better deal

Cons

Can be demanding at times
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Official response from AT Medics

25 June 2020
Thank you for taking the time to leave a review. We are delighted to hear this feedback as we continue to ensure delivery of the very highest levels of support and development for all our staff groups. As the largest Primary Care Provider in London, we are mighty proud of the service our strong workforce deliver to our patients.Thank you for being part of our organisation that constantly strives to ‘Improving Healthcare. Improving Lives’.

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Overall rating

Based on 27 reviews

Ratings by category

3.8 out of 5 stars for Work/Life Balance
3.7 out of 5 stars for Salary/Benefits
4.0 out of 5 stars for Job security/advancement
4.2 out of 5 stars for Management
4.1 out of 5 stars for Culture

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