Auxillis
3.3 out of 5 stars.
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Auxillis Employee Reviews

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I work in the collections dept and love my job and the people I work with, they are friendly and kind people who will help with any problems you may have, the work can be repetitive at times but 99% of the time it's a different experience every day
Pros
Mon to Fri
Cons
Pay could be better
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Use you then drop you at a drop of a hat.dont get rewards for hard work unless your face fits. Horrible company to work for I was there 3 years worse job I ever had and it's a zero hour contract so they drop you when they feel like it and management haven't a clue and are useless.
Pros
Nine
Cons
Low pay cause of zero hour contract
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Auxillis is a great place to work for managers are fantastic everyone is fun and pleasant happy to help and easy going very friendlyGreat activity days great and fun incentives all the staff make you feel at ease and it’s like being with your family
Pros
Incentives
Cons
None
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I loved working here when I first started the managers I had were all amazing but they were also undervalued just like the inbound staff. We were just a number to them they didn't care if the job was affecting you or your family life. They placed difficult targets when every call you got was a roll of the dice you didn't know what you were getting so you couldn't predict if you would hit your target, and if you didn't you wouldn't get your bonus. And then if you didn't hit every month they threatened to send you to a different department. But the members of staff in my team were great but the high management didn't care about anyone or anything but money they have a high turn over of staff because if this and lack of support for them and the teams management. If they respected their staff more they would have a dedicated group of people who would want to stay and progress and go the extra mile for the clients but because they don't and all your calls a time limited they don't care if your helping the client or making then feel comfortable and respected they just want you to get the call over and done with as quick as possible but then preach about putting the clients first.
Pros
Get to help the clients in a distressing time
Cons
High management/ team managers don't care about you
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It's a job but monthly in arrears so upto 8 weeks before you get paid. You have to clean cars from 1 client to next can take over an hour if the car is very dirty which if you have more then one or two makes working day difficult.
Pros
maybe fuel card gets club card points
Cons
0 hours short days and long days
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good job managment leave you alone to do your allocated deliverys and all other tasks office staff have there moments dealing with the distance to the area you are working in overall good job
Pros
worklife ballance min 40 hour week
Cons
none
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A stressful environment, the higher up the chain the more unpleasant, rude and unhelpful people are. Most managers couldn't run a bath never mind a team/department. Culture of you is a number not someone with a name. Training nonexistent, trainers not that good. IT doesn't have much of a clue and King arthur had better technology than Auxillis. Canteen poor unless hygiene is not your top priority and don't even think of having an opinion you'll just be seen as hard work and not a team player. AVOID
Pros
Leaving the entrance
Cons
Mostly everything
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Staff are great , floor management are great too ,, some up senior managers backsides but overall a decent atmosphere , company change the goalpost all the time , started with a decent bonus incentive, then they changed it told us it was uncapped, then if you made more than they expected you where thoroughly investigated and if your face didn't fit you where shown the door . Then they took the bonus of everyone , then furlough hitnis and we where told no job security
Pros
Staff and managers
Cons
Changing of rules everyweek
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Enjoyed the job good management friendly relaxed atmosphere would recommend plenty of overtime if needed had a good relation with other key workers..
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Management a joke! Badly run and late finishes regular. Avoid at all costs Utterly incompetent, thrives on sarcasm and favouritism - training almost non existent.
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The area manager mr Towers was an excellent boss very kind and supportive I wish I had never left but I was there as a Valeter and car checker There were issues over car checks that caused me to fall out with drivers a#i am a perfectionist and do everything correctly and this took time
Pros
Great area manager
Cons
They need to change the manager at keynsham for instance mr towers would be great
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Good place to work provided you enjoy driving. Variety and flexibility required and the ability to communicate effectively. Must also be able to work Saturdays as required.
Pros
working without close supervision
Cons
Can be long hours
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Zero hour contract so not guaranteed amount of hours and sent home when there's no work without pay lots of extra paper work.over the years without extra pay or gratitude for employer
Pros
You drive new cars
Cons
Lack of appreciation for the work you do
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Job starts off well then go downhill quickly. As soon as you question the management you are a target. Stressful,favoritism,poor communication,grumpy atmosphere.
Pros
free tea/coffee
Cons
people
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The place has gone down hill!! Unrealistic targets that no one can achieve. Don’t think you’ll come here and get a bonus every month, it won’t happen! The staff are miserable as they are under so much pressure. The job itself is extremely difficult to get your head around. You are really not appreciated for the amount of work you do on a daily basis. If you fit into the click you’ll do fine otherwise you’ll be pushed out!
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Would not recommend working here ever. Management are backstabbers, slag each other off then back each other up when something goes wrong. Worst company ever and favouritism is there strong point. The manager of Glasgow thinks he is untouchable when in reality he needs knocked off that High horse hes on. God knows how he got up on it anyways the little fatty.
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No good for younger generation 0 hours use you as and when alright for pensioners but why should you have to work as a pensioner when you’ve already done your time
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The job itself is easy and very relaxed office, not calling you 24/7, hours are socialable as long as you can wake up 5am every day... Management isn't great, drivers are favoured over others !!!
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Auxillis are a good company if you don’t mind not having guaranteed hours but have always been fair to me working 46hrs on average per week. Downside is it had to work 7 weeks before I got my first wage
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Would be a nice place if certain people left and never came back. Job itself is made a lot harder due to poor management. Target driven company with little respect for the people at the very bottom. Staff - 6/10 Managers - 4/10 Pay - 7/10 Environment 3/10 AVOID
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Provides great customer service Accident management and client mobility Provider of bespoke acc man schemes to large insurance companis/ car manufacturers and dealership groups
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