Customer Service Manager Interviewing at B&M Retail
See what people said about the interview process at B&M Retail.
Interview experience
Based on 268 interviews
Favourable
Interview difficulty
Based on 271 interviews
Easy
Interview process length
Based on 251 interviews
About a day or two
Customer Service Manager interview process at B&M Retail
Overall experience
On a scale of 1-10 where 1 is Poor and 10 is Excellent, their rating is 7.
On a scale of 1-10 where 1 is Easy and 10 is Difficult, their rating is 3.
Interview process length
About a day or two
70%
About a week
25%
About two weeks
3%
About a month
2%
More than one month
0%
Most reported steps
On-site interview
76%
Phone call/screening
17%
Group interview
17%
Problem solving exercises
10%
Presentation
5%
Least reported steps
Take-home/sample work
1%
They have no interview
1%
Drug test
0%
What candidates say about the interview process at B&M Retail
- Semi formal, induction takes an hour or twoShared on 7 July 2021 - Customer Service Manager - Sealand, Cheshire
Customer Service Manager interview questions at B&M Retail
Commonly asked questions, as reported by candidates
- Be honest and on timeShared on 21 September 2021 - Customer service manager - Derby, Derbyshire
What was your interview with B&M Retail like?
Your insights will help other jobseekers.
Customer Service Manager interview tips at B&M Retail
Dress code for the interview
- Business casual (e.g. dress slacks)64%
- Formal (business suit)19%
- They didn’t have a dress code12%
- Casual (t-shirt and jeans)4%
- Special outfit (e.g. protective gear)1%
What advice do candidates give for interviewing at B&M Retail
- just be yourself and research on the businessShared on 22 December 2021 - Customer Service Manager - Stevenage, Hertfordshire
- Answer honestly, they want to know whether you are hard working and will work well in the team they have already.Shared on 13 August 2021 - Customer Service Manager - Lancaster, Lancashire
- Be yourself and some research can make a difference to the role you are applying for.Shared on 30 June 2021 - Customer Service Manager (CSM) - 181 Dalkeith
The first interview at B&M Retail for Customer Service Manager
How candidates got an interview
- Walk-In21%
- Paper application17%
- Other17%
- Through Indeed16%
- Employee referral16%
How candidates received their first interview at B&M Retail
- Through indeedShared on 13 April 2022 - Customer Service Manager - Sutton Coldfield, West Midlands
- I applied through a store in Thetford who were looking for temp Christmas Staff. I filled in the application and handed it in and within a week, i got a phone call for an interview.Shared on 30 June 2021 - Customer Service Manager - Bury St. Edmunds, Suffolk
- Ask to speak to store manager or customer service manager when handing a CV in.Shared on 12 February 2021 - Customer Service Manager - Liverpool
- Companies
- B&M Retail
- Interviews
- Customer Service Manager