B&M Retail
Happiness score is 68 out of 100
4.0 out of 5 stars.
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Customer Service Supervisor interviews at B&M Retail

Here’s what others thought about the interview process at B&M Retail.

Interview experience

Based on 353 interviews

Interview difficulty

Based on 352 interviews

Interview process length

Based on 335 interviews
About a day or two

Customer Service Supervisor interview process at B&M Retail

Overall experience

On a scale of 1-10 where 1 is Poor and 10 is Excellent, their rating is 7.

On a scale of 1-10 where 1 is Easy and 10 is Difficult, their rating is 4.

Interview process length
About a day or two
About a week
About two weeks
About a month
More than one month
Most reported steps
On-site interview
Group interview
Phone call/screening
Problem solving exercises
Least reported steps
They have no interview
Take-home/sample work
Drug test

What candidates say about the interview process at B&M Retail

  • The interview was standard. I was just asked some questions about my previous retail experience
    Shared on 19 July 2021 - Customer Service Supervisor - Heathfield
  • easy and you find out shortly after if you have got the postion which is a plus
    Shared on 6 July 2021 - Customer Service Supervisor - Derby, Derbyshire
Read more about the interview process at B&M Retail

Customer Service Supervisor interview questions at B&M Retail

Commonly asked questions, as reported by candidates

  • What do you know about B&M. What good customer service looks like to you
    Shared on 22 July 2021 - Customer service supervisor - Derbyshire
  • My previous retail experienc
    Shared on 19 July 2021 - Customer Service Supervisor - Heathfield

What was your interview with B&M Retail like?

Your insights will help other jobseekers.

Customer Service Supervisor interview tips at B&M Retail

Dress code for the interview
  • Business casual (e.g. dress slacks)64%
  • Formal (business suit)17%
  • Casual (t-shirt and jeans)9%
  • They didn’t have a dress code9%
  • Special outfit (e.g. protective gear)1%

What advice do candidates give for interviewing at B&M Retail

  • Be Polite and confident
    Shared on 16 December 2021 - Customer Service Supervisor - Mansfield, Nottinghamshire
  • Come prepared and thoroughly research the company to be able to answer any unexpected questions
    Shared on 8 September 2021 - Customer Service Supervisor - Larne, County Antrim
  • Be yourself and be available to work any shift as being flexible is a huge advantage
    Shared on 23 February 2021 - Customer Service Supervisor - Wick, Highland

The first interview at B&M Retail for Customer Service Supervisor

How candidates got an interview
  • Walk-In23%
  • Employee referral18%
  • Other18%
  • Paper application11%
  • Through Indeed9%

How candidates received their first interview at B&M Retail

  • Heard they were recruiting staff from a friend, spoke to management who arranged to go in for an interview.
    Shared on 12 May 2022 - Customer Service Supervisor - Great Yarmouth, Norfolk
  • Handed a CV into the store
    Shared on 11 March 2022 - Customer Service Supervisor - B&m castle
  • I applied online
    Shared on 12 January 2022 - Customer Service Supervisor - Stratford-upon-Avon, Warwickshire
  • Companies
  • B&M Retail
  • Interviews
  • Customer Service Supervisor