B&M Retail
Happiness score is 72 out of 100
4.0 out of 5 stars.
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B&M Retail Employee Reviews

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United Kingdom11,213 reviews

Ratings by category

3.9Work-life balance

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Found 11,213 reviews matching the searchSee all 11,442 reviews


Featured review

B&M Retail selected this as a representative review
Enjoy working part of the team at Hednesford, great team work, fun friendly atomsphere, and progression available if you wish to progress further within the company.
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Failure To React

High staff turnover. Next to no training. Toxic work colleagues. Management have no grip on issues before they escalate. Poor recruitment standards.
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Insights into B&M Retail

Based on 2,074 survey responses
What people like
  • Supportive environment
  • Clear sense of purpose
  • Ability to meet personal goals
Areas for improvement
  • Fair pay for job

Decent place

I enjoy working at B&M it’s fast paced and hard work at times People are lovely who I work with. Progression is easy if wanted. I get a decent amount of contracted part time hours to make it worthwhile to me.Takes a while to get to know where things are, but everyone is helpful. Benefits are good you get 10% discount


Happy environment
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Some Bad Management

Most of management is fine, but younger members of staff were bullied to quit by one of them. Overall it was an alright place to work, laidback at times but stressful when it got extremely busy.
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Horrible place to work

They make you work in the warehouse all ok your own and not looking after you or checking up on you at all.....they rather sit in the office and do nothing...I would not recommend to anyone to suffer like that




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Good place to work. Friendly people

I enjoy working at B&M it’s fast paced People are lovely who I work with. Takes awhile to get to know where things are. Benefits are good you get 10% discount
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Worst company to work for

Horrible managerTerrible low contractsTerrible wageNo care for personal lifeEmployees always try and belittle youNo benefitsManagement do nothing but sit in the office and gossip
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Good working staff

Job is good team is great but very short of staff. Only hire part time staff need more full time to run the place delivery is too far often fmcg should not be mix in pallets Too much over stock , need more staff


Staff discount


Air conditioning, lightning
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Good environment

Lots of management changes difficulty getting consistency within store new temp manager in place getting morale up within store Standard getting better however workload is bad from head office plans


10% Discount


Air conditioning in store
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Good team great job satisfaction

Great company to work for! Staff are friendly and a good atmosphere in store. Work is fast paced and keeps you busy. Opportunity for advancement if you want to
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fast pace environment

No 2 days are the Same working For B&M home stores. We have a great team working along side each other on all departments. All staff are kind, friendly and helpful. This is a fast pace place work environment with jobs to do daily across all departments. I enjoy serving our customers and definitely seeing regulars. our customers service team make the day great at the front end. I haven't been in the company long and I've gone from a temporary till staff to customer service supervisor within 5 month. There are always opportunities for staff to progress and go further within their careers should they wish to.


Friendly team


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Busy but rewarding

Fast paced environment but plenty of people to help you succeed. Theres always somwtging new to sell and a real sense of reward when your ideas pay off.
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Fast paced environment poor pay

Need to be fast at working as its a fast paced environment The pay is poor and could be improved as the cost of living has gone up Friendly management
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Great team. Great job.

I have been here since we opened the store last year. It is my first retail job and I absolutely love it. It's very, very busy but also great fun. I enjoy working here.


Staff discount


National minimum wage
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Good atmosphere and good management

It’s a really good but fast paced workplace , there is always overtime available, our management team are amazing, I’ve worked her a few year now and love it


Always overtime


Being short staffed
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Always new challenges

There always something new and different to do at work. It’s a great place to meet new people and learn new skills. 10/10 would recommend to all my friends
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Good fun

Works always fun and challenging, there’s always more jobs to do and I always look forward to coming in and working hard to help the store as much as I can
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Fun place great people

Work is always fun to come in and get work done. I always feel like I’ve achieved something when I come in. I love the responsibility that’s given to me and the trust my manager shows in me.
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Fun, fast paced, and always busy

Never a dull day at B&M, whether it’s helping customers, or colleagues there’s always something to do. I’ve learnt great time management skill working at B&M and the importance of setting high expectations, but not unreasonable ones. Always pushed to my limit and I love a challenge.
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Busy town centre store. fun atmosphere

enjoyable and lovely to work for, management caring and understanding always willing to help, the job just flows, the hours are great plus over time if you want it, very flexible with holidays, it feels like a little family
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love the place i work its like a little family

i am a returning member after 8 years of doing others jobs inc security. i now have come back as a floor supervisor/garden center staff member. it like being part of a little family.


the training given is great and the management ladder is easy to climb


minimum wages
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Overall rating

Based on 11,442 reviews

Ratings by category

3.9 out of 5 stars for Work/Life Balance
3.4 out of 5 stars for Salary/Benefits
4.0 out of 5 stars for Job security/advancement
4.0 out of 5 stars for Management
4.0 out of 5 stars for Culture

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