Happiness score is 50 out of 100
3.3 out of 5 stars.
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B&Q Careers and Employment

Work happiness

Scores based on about 311 responses to Indeed's survey on work happiness
Do people feel happy at work most of the time?
Do people feel they are achieving most of their goals at work?
Do people feel that they are paid fairly for their work?

About the company

  • CEO
    Graham Bell
    approve of Graham Bell's performance
  • Founded
  • Company size
    more than 10,000
  • Revenue
    £730m to £4bn (GBP)
  • Industry
    Retail & Wholesale
  • Link
    B&Q website
Learn more


Browse jobs by category


27 jobs


Salary estimated from 1.1K employees, users, and past and present job advertisements on Indeed.

Rating overview

Rating is calculated based on 2.6K reviews and is evolving.



Customer Advisor in Crewe, Cheshire
on 20 May 2022
Good place to work, friendly staff
Can be stressful at peak times, a lot to learn for new starters depending on which department you're on, health & safety is a big priority. Friendly staff with down to earth managers, a good first job to get used to customer service.
Warehouse Operative in Norwich
on 28 May 2022
Bad workplace
Boring place to work and always stood around woth nothing substantial to do and when I asked if there was anything extra I could do as I was bored it was always silly little pointless tasks that would take 5 minutes to do, also when you are getting used to a new work place you want to feel welcome and valued and here you get the complete opposite….in fact most of the time when saying good morning or hello to the staff they either respond with a really grumpy and half hearted Heya or you don’t get a response at all…..overall a horrible boring place to work with rubbish pay and poor working hours.
Showroom Manager in Barnsley
on 28 May 2022
Great place to work!
I have been with B&Q 2 years as a Trading Manager. Hard work but there is a lot of great benefits. Love the company values and I'm proud to be part of the B&Q family. Would definitely recommend it.
Warehouse Assistant / Home delivery driver/customer service advisor in Peterborough
on 27 May 2022
Work life balance doesn’t exist, management is of very low standard.HR very in supportive repetitive work order picking is compared to Amazon but Amazon is VP organised properly
Customer service advisor in St Albans, Hertfordshire
on 27 May 2022
Work place okay for a while
Was alright to begin with but then started going downhill...no work balance or family life only when you have booked holidays, worked every weekend..very strict when you're unwell. But colleagues are amazing and have your back.

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Questions and answers

People have asked 179 questions about working at B&Q. See the answers, explore popular topics and discover unique insights from B&Q employees.

See questions about:

  • Salaries
  • Working Hours
  • Hiring Age
  • Dress Code
  • Hiring Process
  • Interviews
  • Shifts
  • Benefits
  • Working Culture
  • Job Opportunities
  • Part Time Jobs
  • Working Environment
  • CEO
  • Office Locations
  • Work from Home

Interview insights

Insights from 2.1K Indeed users who have interviewed with B&Q within the last 5 years.

Average experience
Interview is easy
Process takes about a day or two

Interview questions

Only one question was asked can you read and write "yes" Job offer forthcoming start Monday.

Shared on 21 February 2022

For Showroom Advisor, the questions I had were: Why do you want to work for B&Q? In your education, did you have to follow a brief? What was your greatest achievement in work or education? Was there a time where you had to deal with an angry customer? What experience do you have relating to retail? How many hours do you expect to work? Do you have a leaving notice? Any days you can't work?

Shared on 1 May 2021

I was asked 4 questions: Why do you want to work at b&q? What experiences do you have that relate to the roles? A time you dealt with an angry customer? What have you done recently that you're proud of?

Shared on 10 March 2021

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