B&Q Careers and Employment

Okay while your young as the wage is not too bad when you don’t have responsibilities to pay out on .I tried to move up the ladder go somewhere but management chew and spit you out very little encouragement.

Kitchen & Bathroom Designer in Glasgow, Glasgow

on 16 April 2021

This isn't a shop job

I worked in the showrooms teams to design kitchen. There is no commission which is fine and it's promoted as a non sales job. The salary too is not in line with industry standard. But you have targets to make each week, the pressure to approach every customer is intense. The managers only see pound signs and will do what is needed to get money In the till even at the detriment to the customer experience. The managers never get their hands dirty either or help out. The store managers are so intense too and always want more money no matter the risk it puts to the staff. The store is a pressure cooker and you will only do well if you are flavour of the month. It has some good things but be prepared an intense ride.

AREA PROJECT MANAGER in East Midlands

on 11 April 2021

Outdated and the experience very ouch depends on the unit manager

Good holiday and bonus schemes, unsociable shifts but can all be reasonable dependant in the unit manager and how much they want to micromanageSome good people but a lot have we moved on

Night Shift Worker in Warrington, Cheshire

on 3 April 2021

Poverty wages & poor working conditions

As some have already eluded to, the longer serving staff were forced to take pay cuts when the ‘living wage’ came in. The staff pay was, and is absolute joke, but conditions gradually worsened too. Not enough staff doing too many jobs, and the managers were no help because they were absolutely petrified of the managers above them and would rarely stick up for their own people.Forklift drivers took all the risk and responsibilities for an extra 15 pence an hour. The number of people I saw get disciplined or dismissed for minor infractions on the forklifts was shocking, sometimes it was warranted, but a lot of the time it was unfair given the pressurised working conditions. As a follow-up to that I often got the impression that certain manager's derived some kind of pleasure from being involved in such formal proceedings & dismissals. Towards the end of my time there they started rolling out ‘flexible & temporary’ contracts, which saw staff working any night of the week for as long as they were needed. This young lad asked when he was working at the weekend, he was told: it all depends how much we take during Saturday trading, if we have a good day you can have a full shift. After 10 years I was that annoyed with the place that I was just looking for an excuse to leave, when they gave me one, I finally woke up, left, and found a 'real job' with a proper company that doesn’t pay poverty wages.

Sales Advisor in New Malden

on 3 April 2021

Just read

I was part time at 2 stores, 2 years apart on each of them and so much bad happened here that wasn’t supposed to,Only retail store that hasn’t got a employee care (for reason),This means if anything happens in the company to an employer that’s unfair they can always get away with itStaff there only look out for higher management and not SA level staffI’m 21 and have back pains, They exert younger workers. Especially uni workers to ‘over work’ if they are not they replace them very quickly,I could go on... but I won’t.

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Insights from 808 Indeed users who have interviewed with B&Q within the last 5 years.

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Process takes about a day or two

Interview questions

I was asked 4 questions: Why do you want to work at b&q? What experiences do you have that relate to the roles? A time you dealt with an angry customer? What have you done recently that you're proud of?

Shared on 10 March 2021

- why do you want to work for b&q -they will list 5 of the companies values and ask you to pick two and ask you to talk about how each resonate with you - a problematic customer experience and how you dealt with it -what achievement are you most proud of

Shared on 28 November 2020

How long do you have to talk about a product for and can you pre select what you talk about

Shared on 22 August 2018

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