B&Q Careers and Employment

About the company

CEO
Graham Bell
Founded
1969
Company size
more than 10,000
Revenue
£1bn to £5bn
Industry
Retail & Wholesale

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Jobs

We were not able to detect your location. You can browse through the 44 job B&Q has to offer

Part-time

Customer Advisor

Ipswich

£8.72 an hour

2 days ago

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Full-time

Customer Advisor

London

£9.22 an hour

2 days ago

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Part-time

Customer Advisor

Blackpool

£8.72 an hour

2 days ago

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Part-time

Customer Advisor

Leigh

£8.72 an hour

2 days ago

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Part-time

Customer Advisor - TradePoint

Great Yarmouth

£8.72 an hour

2 days ago

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Part-time

Customer Advisor

Kendal

£8.72 an hour

2 days ago

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Part-time

Customer Advisor - Stock Flow

Dartford

£9.72 an hour

2 days ago

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Full-time

Department Manager

Galashiels

£23,000 - £25,000 a year

2 days ago

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Part-time

Customer Advisor - Stock flow

Washington

£8.72 an hour

2 days ago

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Part-time

Customer Advisor

Northwich

£8.72 an hour

2 days ago

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Part-time

Customer Advisor - TradePoint

Northwich

£8.72 an hour

2 days ago

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Part-time

Showroom Advisor

Sutton-In-Ashfield

£9.22 an hour

2 days ago

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Part-time

Customer Advisor - Stock flow

Leigh

£8.72 an hour

2 days ago

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Part-time

Customer Advisor - Night Stock flow

Blackpool

£8.72 an hour

2 days ago

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Part-time

Showroom Advisor

Norwich

£9.22 an hour

2 days ago

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Full-time

Showroom Advisor

Blackpool

£9.22 an hour

2 days ago

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Part-time

Showroom Advisor

Northwich

£9.22 an hour

2 days ago

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Full-time

Stock Flow Team Leader

Fareham

2 days ago

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Part-time

Customer Advisor - Checkouts

Blackpool

£8.72 an hour

2 days ago

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Full-time

Department Manager

Romford

£25,000 - £30,000 a year

3 days ago

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There are 44 jobs at B&Q

Explore them all

Browse jobs by category

Sales

19 jobs

Uncategorized

8 jobs

Loading and Stocking

5 jobs

Arts & Entertainment

1 job

Retail

1 job

Show more categories

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Salaries

Salary estimated from 683 employees, users, and past and present job advertisements on Indeed.

Popular Roles

Department Manager

£23,937 per year

Deputy Manager

£34,185 per year

Showroom Manager

£24,403 per year

Sales

Client Advisor

£13,674 per year

Showroom Manager

£24,403 per year

Sales Assistant

£14,771 per year

Customer Service

Customer Service Team Lead

£19,094 per year

Customer Service Representative

£13,713 per year

Customer Assistant

£13,321 per year

Management

Deputy Manager

£34,185 per year

Team Leader

£20,100 per year

Supply Manager

£80,000 per year

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Rating overview

Rating is calculated based on 2.2K reviews and is evolving.

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Work-life balance

Compensation & benefits

Job security & advancement

Management

Culture

Reviews

Customer Service Advisor in Blackburn, Lancashire

on 26 February 2021

Great for a bit of money

Great for a bit of money as it’s a decent wage. Staff on my department were great, customers were friendly for the most part. Evening shifts can be slow especially due to lack of staff, but when the sun was out you knew it was going to be a busy day! Decent breaks. Good overtime in summer. However not a place to progress. Was chucked into the deep end due to insufficient training but eventually learnt on the job. Most managers are not great. Tight managerial circle don’t really listen to your issues and when they do it goes round in circles and doesn’t go anywhere. Managers are more bothered about pleasing higher managers. Major double standards between managers and staff. Certain departments didn’t pull their weight the way other departments did which was extremely unfair. Suggestions - perhaps a yearly questionnaire would have been great for staff to anonymously raise their concerns.

Sales Assistant in Loughborough

on 26 February 2021

productive and a good workplace

my time at b&q was quite a long time ago i did a week long work trial from the jobcentre which covered all areas of the store but this led to a stock refill shift

Customer Service Advisor in Peterhead

on 21 February 2021

kinda horrible!!

I actually loved the job but the management at my store was terrible. then after i came out of hospital for a medical procedure i had to take time off and it was taken as unauthorised absences and annual leave. (in the handbook you are allowed "special leave" relating to miscarriages etc) and the management were very poor at treating me with respect on this matter

Customer Advisor in Wigan, Greater Manchester

on 18 February 2021

Belittling place to work

It’s a great place to work for the right person, that person has to be a sycophant, act like doby and must have an opinion that matches your managers.they seem to take people on to sack at the first moment you express an opinion. Hard work dosent get rewards but being a sycophantic person gets you premonition. Good luck xx

Department Manager in Farnborough

on 18 February 2021

Do not work here

If u enjoy a life outside of work and don't want to be expected to work 14 hour shifts then seek employment elsewhere. Nothing you do is good enough they just expect more and more

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Questions and answers

People have asked 155 questions about working at B&Q. See the answers, explore popular topics and discover unique insights from B&Q employees.

What would you suggest B&Q management do to prevent others from leaving?

How often does the commission get paid?

How much holidays per year

How often does the commission get paid?

How much commission do you get when selling a kitchen or bathroom

Does Customer Advisor – Showroom get commission

How are the working hours at B&Q?

What is the shift pattern ie how often late evenings, weekends and early starts. What is a typical rota

Do you get paid for break and lunch?

How old do you have to be to work for B&Q

What is the minimum age you have to be to apply for a Checkout Role at B&Q?

Can you apply for a job at b&q when your 13 and a half years old?

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Interview insights

Insights from 752 Indeed users who have interviewed with B&Q within the last 5 years.

Average experience

Interview is average

Process takes about a day or two

Interview questions

- why do you want to work for b&q -they will list 5 of the companies values and ask you to pick two and ask you to talk about how each resonate with you - a problematic customer experience and how you dealt with it -what achievement are you most proud of

Shared on 28 November 2020

How long do you have to talk about a product for and can you pre select what you talk about

Shared on 22 August 2018

It has changed a lot since I started, so I don't know. I believe there is some sort of questions & tests to get through, because some people are let go at an early stage having failed whatever they were given. Everyone who is taken on has to complete stuff on the computer for Health & Safety, & 2 other things. It's a pain, but a requirement that has to be done once a year. You are also required to wear reinforced toe cap safety footwear for your own protection. Shoes are supplied by B&Q.

Shared on 1 November 2017

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