B&Q Careers and Employment

Can be stressful at peak times, a lot to learn for new starters depending on which department you're on, health & safety is a big priority. Friendly staff with down to earth managers, a good first job to get used to customer service.

Warehouse Operative in Norwich

on 28 May 2022

Bad workplace

Boring place to work and always stood around woth nothing substantial to do and when I asked if there was anything extra I could do as I was bored it was always silly little pointless tasks that would take 5 minutes to do, also when you are getting used to a new work place you want to feel welcome and valued and here you get the complete opposite….in fact most of the time when saying good morning or hello to the staff they either respond with a really grumpy and half hearted Heya or you don’t get a response at all…..overall a horrible boring place to work with rubbish pay and poor working hours.

Showroom Manager in Barnsley

on 28 May 2022

Great place to work!

I have been with B&Q 2 years as a Trading Manager. Hard work but there is a lot of great benefits. Love the company values and I'm proud to be part of the B&Q family. Would definitely recommend it.

Warehouse Assistant / Home delivery driver/customer service advisor in Peterborough

on 27 May 2022

Tedious

Work life balance doesn’t exist, management is of very low standard.HR very in supportive repetitive work order picking is compared to Amazon but Amazon is VP organised properly

Customer service advisor in St Albans, Hertfordshire

on 27 May 2022

Work place okay for a while

Was alright to begin with but then started going downhill...no work balance or family life only when you have booked holidays, worked every weekend..very strict when you're unwell. But colleagues are amazing and have your back.

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Questions and answers

People have asked 179 questions about working at B&Q. See the answers, explore popular topics and discover unique insights from B&Q employees.

What would you suggest B&Q management do to prevent others from leaving?

What questions did they ask during your interview at B&Q?

How does someone get hired at B&Q? What are the steps along the way?

How often does the commission get paid?

How much commission do you get when selling a kitchen or bathroom

Does Customer Advisor – Showroom get commission

How are the working hours at B&Q?

What is the shift pattern ie how often late evenings, weekends and early starts. What is a typical rota

Do you get paid for break and lunch?

How old do you have to be to work for B&Q

What is the minimum age you have to be to apply for a Checkout Role at B&Q?

Can you apply for a job at b&q when your 13 and a half years old?

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Interview insights

Insights from 2.1K Indeed users who have interviewed with B&Q within the last 5 years.

Average experience

Interview is easy

Process takes about a day or two

Interview questions

Only one question was asked can you read and write "yes" Job offer forthcoming start Monday.

Shared on 21 February 2022

For Showroom Advisor, the questions I had were: Why do you want to work for B&Q? In your education, did you have to follow a brief? What was your greatest achievement in work or education? Was there a time where you had to deal with an angry customer? What experience do you have relating to retail? How many hours do you expect to work? Do you have a leaving notice? Any days you can't work?

Shared on 1 May 2021

I was asked 4 questions: Why do you want to work at b&q? What experiences do you have that relate to the roles? A time you dealt with an angry customer? What have you done recently that you're proud of?

Shared on 10 March 2021

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