bp Employee Reviews
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Insights into bp
Areas for improvement
- Trust in colleagues
- Sense of belonging
- Support from manager
On your feet all day
Customer Service Associate (Current Employee) - Willingdon, East Sussex - 15 May 2022
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The most useful review selected by Indeedone min your on the tills, next stocking the shop, then serving coffee and food...on your feet all day is all i say, hardly a chance to breath, and god help if other colleague's dont pull their weight
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Nice enough place to work
Customer Service Advisor (Former Employee) - Glasgow - 10 May 2022
Worked in a bp/m&s garage for four years. Excellent training and good team atmosphere in both stores I worked in. Pay is alright but could be better.
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Great Workplace
Customer service assistant (Former Employee) - Aberdeen - 5 May 2022
Great team members, diverse work role, fun to make coffees and the support for beginning was great. BP really looked after their employees. Good training online and gave a lot of experience. Great work atmosphere and people were fun.
Pros
Discount lunch, free coffee
Cons
Could be stressful at peak hours
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Working at bp for my first job was great. You get till experience, barista experience and shop floor experience.
Retail Customer Service Assistant (Current Employee) - St Albans - 3 May 2022
Working at bp was great, you get to know the regulars and the staff there are amazing plus free hot drinks on shift was a big bonus. They offer great pay and many other great benefits! I would highly recommend working here.
Pros
Free hot drinks, 50% off items for lunch (Max Spend of £6), 25% Shopping on M&S items in bp branch, Full sick pay, Paid annual leave, Job security
Cons
Not many opportunities to do small amount of overtime hours.
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Good
Deputy Manager (Former Employee) - Northampton, Northamptonshire - 25 April 2022
Satisfying with good opportunity for progression fast paced so need to be focused. Good team and organised management. Very health and safety focused making sure everyone is safe.
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Nights
Retail Assistant (Former Employee) - Cheltenham - 21 April 2022
Not too bad a good filler job. Nothing too difficult nights can be stressful but if you listen in training you should know the right thing to do when no manager is about.
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No staff. Low pay so doesn't attract
Store Manager de (Former Employee) - Cambridge - 13 April 2022
Good company to work for. It can be challenging at time when there is no staff but over all it's a good company. Need them to invest in a better pay for staff in order to be competitive
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Really bad management
Customer Service Advisor (Current Employee) - Eastbourne, East Sussex - 7 April 2022
The advert always says ‘flexible shifts’. It’s not. It just means there are shifts between 5:30am - 10pm and you will need to be available for all of them 7 days a week. YOU must be flexible. No one ever happy bout their shifts. Almost feels deliberate by managers. No support if you have personal or work problems. If you’re off sick you get threatened with discipline action if you’re off again. Staff are nice but lots of botching behind peoples backs. 2 faced. No progression at all. Managers favourites get extra shifts and the shifts they want. Pay is ok for retail - real living wage. 50% off your lunch up to £6 - which at M&S doesn’t buy a lot. If you have other options, don’t go here.
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Good place
Team Member (Former Employee) - Bristol - 6 April 2022
Had an overall excellent time with Bp. if you are willing to put the work in then there are plenty of opportunities for progression. Overall had a great time with a great group of individuals and Supervisors and management supportive.
Pros
Free coffee, 50% lunch
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Decent place to work
Customer Service Advisor (Current Employee) - Glasgow, Glasgow - 5 April 2022
If you want a part time job it’s decent but if you are wanting to work full time I wouldn’t recommend. Good student job to keep you going throughout your studies but wouldnt stay longer than that
Pros
Okay discount
Cons
Shift work
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Jobs at bp
One of the worst jobs in retail
Sales Assistant (Former Employee) - Inverness, Highland - 4 April 2022
I had the misfortune of working here and I hated every minute of it. Management are incompetent and not capable of running a shop. Have clear favourites, leave whenever they want during the day so you are left essentially by yourself running the store, give you rubbish shifts if you’re not ‘in’ with them and treat you like dirt.In the age of mental health, it is horrible that this company hires people who mock others and are in a position of management. If you value your sanity, doNot work at any BP garage.
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Productive and fun place to work in. Very big on safety
Customer service advisor (Former Employee) - Clevedon, Somerset - 3 April 2022
When I worked there as a customer service advisor I had a manager looking after me before I started my night shift and one in the morning before I left.
Pros
Free coffee
Cons
Always wanted me to swoop shift
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Inconsistent
Customer Service Assistant (Current Employee) - Lewes, East Sussex - 27 March 2022
This probably depends on the type of manager you get but in the 1 year and 8 months I've been at BP we've gone through 4-5 different managers.Each manager comes in and focuses on what I believe to be the wrong areas, I work nights and whilst people think we sit around at night this couldn't be further from the truth. We refill the shop with stock, clean the store and bake ready for the following days trade.The pay isn't amazing but you do get slightly enhanced pay for working nights. The benefits aren't bad but also not great.Managers need to focus on more important issues, staff lateness... including managers! When I've just completed a night shift I'd like to leave on time or if I have to stay I'd like to be paid without having to chase it up.Overall it's not a bad job, it's retail. Serving customers and ensuring the store is stocked are your main priorities. If you aren't a people person then this isn't really the job for you. We get some great regulars that make it all worth while.
Pros
Staff discount
Cons
Poor management
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Fun work place can be stressful
Customer Service Assistant (Former Employee) - Gloucester, Gloucestershire - 26 March 2022
It was a nice place to work, you need to be a team player and need to be able to be fast on your feet. Your get to meet regular people who pass through on a daily basis and the team are all friendly. It's shift work so you need to be flexible and be able to work weekends to.
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Nice staff but lousy hours
Customer Service Advisor (Former Employee) - Cranleigh - 25 March 2022
Promised weekends off after 6 months. Then it was changed to everyone must work weekends (unless favoured by management it seems). Turns out I got the job because person before me left after being promised weekends off for over a year that never happened. Staff is as good. High turn over of mangers. Equally high turnover of staff. Covid forced me to leave
Pros
Money off food for lunch.
Cons
High manager turn over. Always promise free weekends but never happens
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Boring and no progression
Customer Service Advisor (Former Employee) - Salisbury, Wiltshire - 18 March 2022
Working here I found myself taken advantage of being put in for 6 days straight.My rota was horrible ranging from 5 late afternoons to one night to one mid in one week.Always got sent to other stores without being asked got put in for nights without being asked.Favouritism is huge in this place if your not pally with the manger you won't get noticed.Your not paid enough to do other people's job for them.Sleeping pattern and Favouritism made me ill from this place also no social life .
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Good place to work
Assistant Manager (Former Employee) - Reading, Berkshire - 18 March 2022
So busy all the time but great place to work with alot of range.i always made sure I was doing the best job but would be taken away to serve on tills. Constant training on health and safety
Pros
Paid break
Cons
Long hours
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Company doesn't care about the people
Duty manager (Former Employee) - South East - 12 March 2022
The company is a joke. They don't care about the person as long as they're getting the most out of them. Quite often I had to work 16 hour shifts just to ensure the shift was covered all because I was a manager.They have no decent screening process of hires so you could end up having a line manager that is a thief or worse. At the end of my time there I left during the redundancy process, I got no thank you from anyone high up and instead my area manager tried to get me to work longer
Pros
None
Cons
Everything
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They will throw you under the bus if you don't suck upto management
Technology Commercialisation Manager (Former Employee) - Sunbury-on-Thames, Surrey - 10 March 2022
BP used to be a good employer but now they are just a corporate machine with no respect for staff. It is a shame they no longer are the company I originally joined.
Pros
Educated colleagues to work with
Cons
Management don't really care about staff
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Management
Manager on Duty (Former Employee) - Norfolk - 10 March 2022
Bad management, no respect for staff had their favourites, no follow up if serious complaints Bp although good, pay and training good, shame the stores did not practice what the company wants!
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Poor Management
Customer Assistant (Former Employee) - Aviemore - 3 March 2022
Store manager was awful. So many staff were putting in formal complaints and grievances and HR didn't care. No work-life balance and a complete and utter disregard for what was agreed upon at interview stage. Will promise anything to get you in the door.
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Ask a question about working or interviewing at bp. Our community is ready to answer.Ask a QuestionOverall rating
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3.7 out of 5 stars for Work/Life Balance
3.5 out of 5 stars for Salary/Benefits
3.3 out of 5 stars for Job security/advancement
3.5 out of 5 stars for Management
3.6 out of 5 stars for Culture
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