Can't compete with other recruitment agencies who offer decent salaries plus uncapped commission; poor salaries and a laughable bonus structure are all you'll get. Very rigid in terms of rewarding creative solutions to problems. Not a huge amount of training is offered but enough to get you started. Encouraged to hire candidates who would be laughed out of the interview room any other day. Operates like a call centre.

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Recruitment process very slow

Staff Nurse (Former Employee) - London, Greater London - 11 January 2023

Their recruitment team is very inexperienced. You will have to keep chasing them, and still, will take montsj for you to start working. Not recommended.

Pros

None

Cons

Turtle pace with recruitment

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Insights into Bank Partners

Based on 12 survey responses

What people like

Clear sense of purpose

Areas for improvement

Fair pay for job
Sense of belonging
Supportive environment

Great Agency to work for

Covid Vaccination Project Receptionist Part time 3 days (Former Employee) - London - 16 August 2022

Prompt replies to all emails. DBS paid for and they will keep you posted regularly with updates on the current job situation if you are placed in a contract.

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Do not bother applying.

Bank Clerk (Former Employee) - Portsmouth, Hampshire - 29 April 2022

This company has no Complaint Procedures. I went to the top to complain. Ultimately they ignore the Contract agreed and signed. Make up stuff and vociferously tell you you will not get what's in the Contract. I did. Then left.

Pros

Working with brilliant patients and nursing staff.

Cons

The Bank Partners agreeing one thing with you. Then denying it.

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Dont

Senior Coordinator (Current Employee) - Portsmouth - 1 September 2021

Stressful, overworked, underpaidManagement are very political Can’t trust a soul in the office More snakes in the office than there is on Medusa’s head

Cons

Everything is a con

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Positive

AHP & A&C Placement Officer (Former Employee) - Aylesbury - 22 April 2021

Worked within a great team, great company to work for and great integration with NHS Staff working closely with the whole Trust. Provided excellent client service to the Trust Building good working relationships between individual departments and senior management within the Trust

Pros

Worked within a great team.

Cons

Perfect working hours

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Report them!

Receptionist (Current Employee) - London, Greater London - 22 May 2020

By far the worstest agency bank partners truly is, the senior management people who got lucky and have senior roles will shake your hand and will attack you with the other hand. its emotionally sad you have to choose them if you want to work in healthcare because it’s the only popular agency otherwise you don’t have no choice... The registration is abuse to employees and what’s more disgraceful is, they deliberately made it intense difficult for you to pass the registration so you don’t become successful unless you get lucky, it just show how pathetic they truly are as an organisation if you put some thought to it. They have too much double standards for Recuritment for nothing, of course because it’s maintain by the most sinister disgusting selfish people in the kingdom so it will be. Honestly, I never went through such bizzare Recuritment stage, where they give you 3 attempts for a test or make you go through questionable recruitment stages it’s so top to bottom unfair for employees. Like seriously it’s way too deep breathing! I understand you have to pass some sort of test for health and safety and other things if needed but the fact they made it over challenging, as an employer they wouldn’t even help you pass the test so you could start working but other organisation atleast they do help you pass the test and it shows they value the employees and serious about them unlike bank partners don’t have double standards with predjuice policy to succum you off. bank partners this milk company will decit you through Recuritment with double standards so you lose yourself -

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Official response from Bank Partners

21 October 2020

Hi there, We’re sorry you feel that you’ve had a bad experience with Bank Partners. You’re right to say that our registration process is thorough, consisting of training, compliance checks and competency tests which will vary depending on the role applied for. As I’m sure you can understand, this is so we can ensure that each worker we recruit onto one of our staff banks is of the appropriate quality to ensure patient safety at all levels, from administrators to surgeons and from HCAs to senior hospital staff. If you would like to discuss this further, please do contact us on info@bankpartners.co.uk and our team will be in touch regarding any specific feedback you have.The Bank Partners team

Productive and good for experience

Medical Laboratory Assistant (Former Employee) - Royal London Hospital - 19 April 2020

Busy work place and working in a fast paced laboratory environment. Working in the blood science reception was typically rewarding as you get to work with diverse members of staff from different backgrounds and processing different specimens coming in for processing

Pros

Good shift patern

Cons

Not enough shift per week

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Official response from Bank Partners

29 April 2020

Hi, Thank you so much for your kind review. Please let our dedicated bookings team know of any availability you have so we can ensure we get you enough shifts each week.Bank Partners

Disgusting

Medical Receptionist (Current Employee) - London, Greater London - 11 April 2020

By far the worst agency in U.K sadly its the only agency you have to reliy on if you needing work in healthcare but it’s very backstabbing The management are beyond selfish people and dose not support you with employment. It’s maintain by ghettos, they keep on saying with thing and another, the management itself makes this aggravating experience, you get withdrawn on you’re application unfairly and out poor judgement by these incompetent people who just sits on a screen and click few buttons for authority but will act like you asked for bank card.

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Official response from Bank Partners

29 April 2020

Hi, We’re very sorry to hear you have not had a positive experience working with our team and this is not the level of service we want to provide our workers with, Could you please contact us on info@bankpartners.co.uk with details on which of our staff banks you work for and your contact information so that we can look into this for you?Thank you,Bank Partners

Good place go work

Bookings Coordinator (Former Employee) - London - 11 February 2020

Good place to work especially for students, out of hours is good as can be flexible. Nice team environment. Can be quiet at times but also can become fast paced and a little stressful but nothing anyone can’t handle as there’s a good system in place

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Official response from Bank Partners

29 April 2020

Hi, Thank you so much for your kind review. We are so glad you are enjoying working flexibly with us and look forward to continuing to work with you going forward.Bank Partners

Jobs at Bank Partners

Ophthalmic Technician - Trainee Programme

London

6 hours ago

Maternity Care Assistant

London

30+ days ago

Administration Assistant

London

14 days ago

Health Care Assistant

London

30+ days ago

Poor Treatment

Ward Assistant (Current Employee) - Moorfields - 6 January 2020

Bank Partners do not help their candidates at all. They allow moorefeild management to treat them poorly. Its hard to find a new positions with Bank Partners they do not update you or help in your job search. There is never anyone in the office to deal with any enquiries and they constantly refer to their website which isn't candidate friendly. By far one of the worst temp agencies

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Official response from Bank Partners

29 April 2020

Hi, We’re sorry to hear you have not had a positive experience working with our team and this is not the level of service we want to provide our workers with. Unlike agencies, working through one of our staff banks means that we find shifts that match the availability you share with us, and our dedicated bookings teams endeavour to always support our workers in finding the shifts that suit them. We would like to look into this for your further so please could you contact us on info@bankpartners.co.uk with further details and your contact information?Thank you,Bank Partners

No Pay advancement, Promotion or Incentives

Business Support Administrator (Current Employee) - London, Greater London - 9 May 2019

After years of service, there is no incentives what so ever! You can only side step and transfer to a different team (slight increase in wage or less - yes, you read that right, or less! They will decrease your salary if you move into a lower paying role despite passion to work in the field). Salary is below what you'll find in the industry. Work environment is like a retail environment, not an office environment at all. So please I implore you to avoid!

Pros

Ted Fridays

Cons

Ridiculously low pay, false incentives regarding promotion aspect before joining.

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fun place to work

Recruitment Resourcer (Current Employee) - London, Greater London - 8 May 2019

all positive feedback, team are great, friendly and welcoming. very supportive with work, and take care of employers. would recommend anyone to work here

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Horrible company. Low pay, lazy administrators

Associate (Current Employee) - London, Greater London - 11 April 2019

HR unavailable, rude and not sorting problems. Managers unavailable, receptionists available who know nothing but they call themselves bank partners associates when they role is receptionists dutes. It's a joke. No contracts allow them to get rid off people straight away. They always advirtise for new reqruits so they don't bother with old one. Bad company. Lack of respect to staff.

Pros

None

Cons

Everything

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Amazing job

Bookings Consultant (Former Employee) - London - 21 October 2018

Very fun workplace. I have learned a lot. Great location which is next to Kings Cross station. Large exciting office with a great team.. I like the client visits.

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Avoid

Bank partners agency staff (Former Employee) - Nhs sites - 19 June 2018

Bank partners agency has become so poor it's unbelievable. They never pick up your call or respond to any of your emails. When they do finally pick up after calling over 5x including staying on the line for another 5 minutes they're no help what so ever. They're lazy and cant assist or do their job right! When I first joined with them 2 years ago they wasn't so bad but now you're lucky if you even get an answer from them! Avoid avoid avoid

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Not the best working environment

Recruitment Consultant (Former Employee) - King's Cross, Greater London - 30 January 2018

There was a lot of pressure for a very small team to hit team targets. Management was very poorly run and I felt that the team had no support with everyday issues that we faced and we had to make decisions based on our own knowledge to try and overcome the issues. There was no work/balance life during my time here and I felt that management were not understanding of my outside work life.

Pros

Friendly and supportive team colleagues

Cons

Salary, location

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Good Company, but ready for a change

Recruitment compliance (Current Employee) - King's Cross, Greater London - 31 May 2017

I cover the whole of England so travel a lot to the difference offices, ready to be a little closer and for a change. Also the targets are capped which I want to change.

Pros

I know the role well.

Cons

Need a change

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Shambles of an organisation

Radiographer (Current Employee) - Uclh - 10 April 2017

Poorly organised. Will drop you at a moments notice to save the trust 5p irrespective of your skills or qualifications. Avoid at all costs. I would advise sticking with your agency. These guys are some sort of pseudo agency/umbrella company for UCLH.

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healthy happy work environment

Secretary/Receptionist (Former Employee) - London - 28 March 2017

Whilst working in this environment I found it very enjoyable. Good work life balance. Enjoyable team environment. Courses for self improvement. A 'job for life'.

Pros

work stability

Cons

none

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Relaxed

Registered Nurse (Current Employee) - Buckingham, Buckinghamshire - 28 February 2017

Lovely company to work for. No hassle. I work when I want to work. They will email or text to let me know shifts are available but no cold calling takes place.

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