Barchester Healthcare Pay & benefits reviews
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Faced paced, unrealistic expectations
Second Chef (Former Employee) - Wimbledon, Greater London - 13 October 2022
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The most useful review selected by IndeedThe workload is horrendous for a chef, the menu is extensive with various different choices, they are mostly short staffed, staff retention is extremely poor.The management expects wonders when the time and resources are short. You feel stressed and exhausted as the workload is never ending.Summers are the worst to work in their kitchen. Temperature soars to about 50 c in peak summer, there is Bain Marie releasing lots of steam and heat, powerful gas burners, no ac in the kitchen, it is extremely difficult to work in such an overheated kitchen.The shifts can be lengthy with lots of running around, multi-tasking. Management is difficult to please. You feel over worked and undervalued.
Pros
Good pay rates and benefits
Cons
long working hours, work over load, work pressure
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Official response from Barchester Healthcare
14 October 2022We never want anyone to feel negatively about their career with Barchester and invite you to share more detail about your experience by emailing us, in confidence, at onlinefeedback@barchester.com. Thank you.
Good workplace
Staff Nurse (Current Employee) - Kingfisher Lodge - 12 March 2023
Beautiful homeLovely environment, lovely teamSupporting team and manager Very well structured units Warm welcome from staffVery good daily activities
Pros
Free lunch
Cons
Long hours
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Official response from Barchester Healthcare
20 March 2023Thank you so much for taking the time to tell us why you enjoyed life with Barchester!
Insights into Barchester Healthcare
What people like
- Clear sense of purpose
Areas for improvement
- Support from manager
- Trust in colleagues
- Sense of belonging
Horrible work place
Health Care Assistant (Former Employee) - Workington - 9 March 2023
Not only are the staff rude and disrespectful to residents and family members. Staff are lazy and care about themselves more than looking after residents. There is only a couple of staff that were brilliant. Units could be managed a lot better. Some concerns were raised several times and nothing was done about it. It's a very stressful place to work especially because you want the best for the people you care for and it seems noone wants to help you. Most staff aren't friendly and prefer to sit rather than do the actual care job.
Pros
Better pay
Cons
Hassled alot to work extra
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Official response from Barchester Healthcare
20 March 2023We never want anyone to feel negatively about their career with Barchester and take feedback of this type extremely seriously so please give us more detail by emailing us, in confidence, at onlinefeedback@barchester.com. Thank you.
Lovely homely place to work
Care Assistant (Current Employee) - Wirral - 4 March 2023
Most staff are all lovely, I really enjoy my job and actually look forward to going to work every day, lots of training and free meals when on shift. Food is lovely
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Official response from Barchester Healthcare
8 March 2023It’s a pleasure to read such positive comments. Thank you for taking the time to share them here – and we hope you continue to find life with us enjoyable and rewarding.
Barchester
Kitchen Assistant (Current Employee) - London - 28 February 2023
Friendly environment, all residents seem happy managers respect staff overall every one in what ever department works as team with over 100 residents the home can not survive well without team work so far all good.
Pros
Free lunches
Cons
Long hours
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Official response from Barchester Healthcare
3 March 2023Thank you for your feedback, we appreciate you taking the time to leave your comments here.
Productive and fun workplace
Senior Health Care Assistant (Current Employee) - Fareham - 20 February 2023
Great place to work, staff are friendly and welcoming and easy to get along with.the home is like a hotel it’s amazing. Days are long and we don’t get paid breaks, even though we don’t always get a break while on a twelve hour shift, so it’s a very long day
Pros
Free lunch and can always make yourself a drink
Cons
Unpaid breaks and long hours
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Official response from Barchester Healthcare
3 March 2023Thank you for your feedback, we appreciate you taking the time to leave your comments here.
Terrible place to work, contract changes forced upon you
2nd Chef (Former Employee) - Nottingham, Nottinghamshire - 15 February 2023
No job progression terrible work patterns, no cover. Always short staffed l they take the staff out of the kitchen to cover care but never help the kitchen
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Official response from Barchester Healthcare
20 February 2023Thank you for your feedback. We would like to learn more about what happened so please give us more detail by emailing us, in confidence, at onlinefeedback@barchester.com. Thank you.
Great place to work
Care Assistant (Current Employee) - Durham - 29 January 2023
Good hours , there good at working it around your life style, good pay, with higher rates when doing your nvq , providing you with these to progress and progress on career ladder overall nice place to work
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Official response from Barchester Healthcare
2 February 2023Thank you for taking the time to share your positive feedback here. We hope you continue to find life with us enjoyable and rewarding.
very bad company to work at
Senior Nurse (Former Employee) - Essex - 26 January 2023
worked here for 3 years and it was a nightmare. they only care about the money they get but the quality of care that residents get do not equal with the amount they are paying. managers are hiding problems from the family and they only care about being seen as good care providers.
Pros
good pay
Cons
stressful environment, carers do not work professionaly, managers only think of the money
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Official response from Barchester Healthcare
2 February 2023We never want anyone to feel negatively about their career with Barchester and are sorry to hear that your time with us wasn't the way it should have been. We take feedback of this type extremely seriously so please give us more detail by emailing us, in confidence, at onlinefeedback@barchester.com. Thank you.
Welcoming place of work
Care Assistant (Former Employee) - Hopton on Sea - 20 January 2023
I enjoyed my employed time at Ritson Lodge.All staff including office,management were always helpful to me.The nurses and seniors were very knowledgeable and took time to answer my questions regarding my job role and best practice.
Pros
Free lunches
Cons
Long hours
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Official response from Barchester Healthcare
24 January 2023Thank you for taking the time to leave your positive comments here!
Jobs at Barchester Healthcare
activity coordinator
Activity Coordinator (Current Employee) - Yatton - 18 January 2023
A lovely place to work, staff are really helpful a wonderful activity budget. Great uniform, very colourful. Transport for residents outings lots of training if you want.
Pros
Free coffee and teas
Cons
A Lot involved in the role
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Official response from Barchester Healthcare
24 January 2023Thank you for taking the time to leave your positive comments here and we hope you continue to find life at Barchester enjoyable and rewarding!
Safe environment
Care Assistant (Former Employee) - Deeping St James, Lincolnshire - 13 December 2022
Very warming place to work amazing people there in all departments Even in some stressful days there is always time for a laughIs one of the best care homes to work very safe environment to work
Pros
You are paid for the 12 h no break deductions
Cons
Long hours
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Official response from Barchester Healthcare
15 December 2022It’s a pleasure to read such positive comments. Thank you for taking the time to share them here.
Nurses not a nice place to work
Senior Staff Nurse (Former Employee) - Carlisle - 3 December 2022
Company may not be bad, just the home I was working in. Pay is fair. Management left a lot to be desired. Worst year of my life was spent working there
Pros
Pay fair
Cons
Management
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Official response from Barchester Healthcare
9 December 2022Thank you for your feedback. We would like to learn more about what happened so please give us more detail by emailing us, in confidence, at onlinefeedback@barchester.com. Thank you.
Not enough pay for what is required
Maintenance Manager (Former Employee) - Essex - 28 November 2022
Pay low for what you need to do, budgets are too low to achieve what is required and don't have the tools for the job, and due to low budget unable to resolve issue quickly. Management seemed OK until leaving to which was given bad reference although no issues were ever brought up during time working there
Pros
Staff mostly pleasent
Cons
Long hours, lack of equipment
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Official response from Barchester Healthcare
2 December 2022Thank you for your feedback. We would like to learn more about what happened so please give us more detail by emailing us, in confidence, at onlinefeedback@barchester.com. Thank you.
Brilliant company to work for
Support Worker/Carer (Current Employee) - Billingham - 20 November 2022
Haven’t been here long but from my interview to starting there was lots of communication from admin keeping me updated with things getting me on courses I needed to do before starting. When I started I was welcomed with open arms made me feel relaxed. Love working here all the staff are lovely and always help you out if you don’t know what your doing. So far I come to work and go to work stress free. I love it.
Pros
More than living wage, double time on bank holidays, get paid for handover, get paid for the full shift.
Cons
Non
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Official response from Barchester Healthcare
25 November 2022We're delighted to read such positive comments. We hope you continue to find life at Barchester as enjoyable and rewarding!
Productive fun place to work
Kitchen Assistant (Current Employee) - Newark-on-Trent - 13 November 2022
I have worked for this care company for only 8 months as a Kitchen assistant my previous job roles for30 + years have been as a professional nurse,senior carer and home carer 3 yrs for my Mum.This was a new unique experience for me but with the brilliant patience of my Chef boss I have learnt much within this role,it was unfortunate my health was against me.I felt fully supported by all.Training was mainly online I would have preferred a group approach to learning as I'm a people's person.Saying that online training package brill and is paid for all hrs spent doing it.Salary was good and never had any queries with payments thanks to efficiency of admin on site. HIGHLY RECOMMEND,WHAT YOU WAITING FOR,IM SURE YOU CAN MAKE A DIFFERENCE.
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Official response from Barchester Healthcare
18 November 2022It’s a pleasure to read such positive comments. Thank you for taking the time to share them here – and we hope you continue to find life with us enjoyable and rewarding.
Friendly Home to work
Administrator (Current Employee) - Chandlers Ford, Hampshire - 8 November 2022
I have worked for many years at The Barchester Home in Chandlers Ford, the staff are like my second family the team is very hard working and supportive of each other. The home is well managed and the home is an inviting, welcoming place to work. We are all supported if furthering our carer and we have great employer benefits.
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Official response from Barchester Healthcare
11 November 2022It’s a pleasure to read such positive comments. Thank you for taking the time to share them here.
Exceptionally high standards of service delivery
Head of Unit (Former Employee) - Wales - 4 November 2022
Excellent staff training - General Manager proactive - excellent food and beverage service - life enrichment programme for the residents is outstanding - many opportunities for career progression - varied benefits package for staff with rewards for performance - the whole organisation is focussed on delivering safe effective and timely care
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Official response from Barchester Healthcare
7 November 2022It’s a pleasure to read such positive comments. Thank you for taking the time to share them here.
respected and valued
Clinical Lead (Current Employee) - Laurel Bank - 26 October 2022
I have been working for Barchester for 14 months as a Clinical Lead Nurse. I cannot praise this company enough. I feel valued and my experience respected. The management are phenomenal, approachable and willing to listen. Barchester is a proactive company who value their employees. Training is easily accessible and thorough. I wish I'd have come to work for them years ago!
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Official response from Barchester Healthcare
1 November 2022It’s a pleasure to read such positive comments. Thank you for taking the time to share them here – and we hope you continue to find life with us enjoyable and rewarding.
Good place to work
Nurse (Former Employee) - Darlington, Durham - 8 October 2022
I have remained on the bank. The only reason I have left full time is that in current employment the benefits such as private health insurance, sick pay and other benefits are so good. I enjoyed working with the team and loved our residents. I worked on the unit with men that have some behaviour that challenges and I will miss them. That is why I'm remaining on the bank. The company is good and the pay is also very good for nursing staff.
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Official response from Barchester Healthcare
10 October 2022Thank you for taking the time to share your positive feedback here. We hope you continue to find life with us enjoyable and rewarding.
Amazing place
Housekeeping Assistant (Current Employee) - Camberley - 1 September 2022
Amazing staff great general manager and a all round friendly environment to work in Great benefits and rewards, great pay and such a great atmosphere
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Official response from Barchester Healthcare
10 October 2022It’s a pleasure to read such positive comments. Thank you for taking the time to share them here.
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Ask a question about working or interviewing at Barchester Healthcare. Our community is ready to answer.Ask a QuestionOverall rating
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Ratings by category
2.7 out of 5 stars for Work/Life Balance
2.7 out of 5 stars for Salary/Benefits
2.8 out of 5 stars for Job security/advancement
2.5 out of 5 stars for Management
2.7 out of 5 stars for Culture
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Questions about Barchester Healthcare
- How often do you get a pay rise at Barchester Healthcare?40 people answered
- What is a typical day like for you at the company?26 people answered
- What is the promotion process like at Barchester Healthcare?20 people answered
- How are the working hours at Barchester Healthcare?20 people answered
- Do you train any of your care workers if they have not done any care work15 people answered
- What is the work-from-home policy at Barchester Healthcare?14 people answered
- How did you feel about telling people you worked at Barchester Healthcare?14 people answered
- How is feedback from management delivered at Barchester Healthcare?13 people answered
- How does someone get hired at Barchester Healthcare? What are the steps along the way?12 people answered
- What tips or advice would you give to someone interviewing at Barchester Healthcare?11 people answered
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