BaxterStorey
Happiness score is 68 out of 100
3.3 out of 5 stars.
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BaxterStorey Employee Reviews

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Baxterstorey are a great company, who have outlets all over the country..during my time i have learned new skills,such as barista training in starbucks outlet,amongst other sites the teams i have been working with have been great,good bunch of people .
Pros
meeting new people, free lunch
Cons
not guaranteed enough hours
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Great company to work for be prepared to work hard & management will invest in your training & progression within the company.Uniform provided and a vast support team for any questions you may have.Good hours for a work life balance
Pros
Good work life balance
Cons
Unnecessary paperwork
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I wouldn't recommend this company to anybody the money is terrible and the managers treat people differently depending on who they like the most.Zero hour contracts You get sent home whenever they feel like it
Pros
Free lunch
Cons
Horrible food
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Always short staffed putting extra pressure on everyone Always staff of sickHeigh turn over of staffManagement lack in care for staff Good staff lunches
Pros
Lunches
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Baxterstory company have a very high standard in health and safety with good customer service relation.the kitchen was one of the best equipment ever seen i any intercontinental Hotel or kitchen
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I loved my time at Baxterstorey and would do it all over again, amazing team work. Training every month and plenry of room to grow within the company.
Pros
Fun, free lunch
Cons
Can be stressful
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I’ve been here & still here at the moment for over 18 years & now our jobs are not looking safe because of this major pandemic so all vending will have to wait & see what happens next
Pros
Free lunches
Cons
6am to 2pm
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Loved working here🙂 such great atmosphere and great positive company to work for. Best 2 years with great hours. Was always treated fairly and gave us loads of opportunities for training
Pros
Free lunch, good managers and great colleagues
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I have had an amazing three years working for Baxterstorey. Great atmosphere, fantastic senior management and support team, I felt part of something great.Due to the COVID I was made redundant in July, I would definitely recommend working for Baxterstorey
Pros
Management support and training
Cons
None
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Loved my time with BaxterStorey the support team around me were great and I felt like part of something great.Made redundant due to the pandemic but would definitely recommend working for them.
Pros
Management support
Cons
None
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They do not value their staff, they are treated poorly too.Pay is always incorrect ans no one takes responsibility for it. Juat pushed from pillar to post.Rotate done last minute and extra hours added on on the day without notice.
Pros
None
Cons
Everything
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I wouldn’t recommend working here at all ended up working two peoples jobs for the price of one had an injury at work and got sacked for giving in a doctors note, honestly the worst place I have ever worked at don’t even think about working here, I’d rather cheese grate my fingers
Pros
Nothing
Cons
Everything
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Good company - good people -Excellent food, chef academy is a real highlight lots of great learning tools and courses for better advancement within the catering sector
Pros
Good flexibility
Cons
Poor communication with senior management
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Very good company to work for.I learned so many thing as commis chef at baxterstorey the atmosphere very nice,friendly places. You could learned a lot the give you do many training. Manual handling,food safety fire training.
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Everyone works really well as a team, pitching in to ensure service is complete and out on time particularly at busy times such as peak. You can be making up food, helping customers, dealing with stock, doing vending. As supervisor I was also in the office doing due diligence, providing training, looking after the money side and staffing issues. Recently due to restrictions imposed by covid 19 some tasks have become more monotonous and less customer facing. The higher training has been postponed and job roles have changed quite a lot but everyone still works well together to ensure the best possible service is on offer whilst maintaining a safe environment.
Pros
Free meal
Cons
Physically demanding
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worked for Baxterstorey for over 10 years, had only one day off sick in that time. When I first started working for the company I was extremely enthusiastic, lots of opportunities to advance to a manger level and learning more about the industry itself. Now, if someone applied i would recommend never to take a job from this company. Alot of bullying and nastiness is held in most units and sadly this is from management. I have seen poor management skills and most have no knowledge of what they are doing. Ops management are even more lacking in actually knowing what they are doing. I have been to many sights as extra help & support for the managers but was disgusted how they spoke to their staff, who not all but, majority work extremely hard for minimum wage.When I have reported this back to Ops managers they fundamentally told me to shhhhh!!The company has changed so much in the last couple of years, that I could no longer work for them. Quite honestly, I'm embarrassed what I have seen.
Pros
Minus 24 hour sites, hours are ok
Cons
Management & Operation Management
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Senior management team do not care about their managers, team and even the contracts they run. Don't know how the company have survived this long, company needs a complete overall.
Pros
None
Cons
Can not run a catering business
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This is a good company with high standards, honest with employees. If the person is not a lazy person then the company will help to develop professionally. I highly recommend BaxterStorey company.
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A great training and development structure if you have the right line manager. Work life balanced offered in a corporate environment but not a huge amount of job satisfaction.
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Enjoyable working atmosphere, and I worked at most of their Midland sites being a Relief Chef. Usual communication problems with lower end management but always solvable if you persisted and used your common sense and diplomacy, after all they have a hectic workload placed upon them as we did, but they are still there to do that job.
Pros
Decent pay. Work/home life balance good. Meals available while on shift.
Cons
Lower management communication needs tweaking, Never forget a company will protect it's own reputation over an employees .These are no different.
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The site I worked at had wonderful people working for this company. Management was also competent and didn't give you any BS about the current situation. Only downside were the customers that we catered for. The people who were employed at this company were mostly lovely and polite, but some treated you like complete trash.
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