3.5 out of 5 stars.
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Benefex Careers and Employment

About the company

  • Founded
  • Company size
    11 to 50
  • Revenue
    £5m to £25m
  • Industry
    Information Technology
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Permanent, Full-time
Project Manager


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4 hours ago

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Platform Engineer


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2 days ago

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Permanent, Full-time
Customer Success Executive


£30,000 - £40,000 a year
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6 days ago

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Permanent, Full-time
Pensions Consultant


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6 days ago

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Permanent, Full-time
Production Support Specialist


£20,300 a year
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7 days ago

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Permanent, Full-time
Communication Specialist


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16 days ago

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Temporary, Full-time, Contract
Employee Support Specialist - FTC


£18,000 - £18,001 a year
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22 days ago

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There are 7 jobs at Benefex
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Customer Service

2 jobs

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Salary estimated from 13 employees, users, and past and present job advertisements on Indeed.

Customer Service

Support Specialist
£18,242 per year
Customer Success Manager
£34,648 per year
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Rating overview

Rating is calculated based on 14 reviews and is evolving.


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Work-life balance


Employee Support Specialist in Southampton, Hampshire
on 24 January 2020
Productive and fun environment
Great team however hard to progress. The workplace culture was amazing, you really feel part of the business. I have developed a lot essential skills such as excel etc. Management was amazing, very supportive and understanding in any situation.
Team Manager, Data Services in Southampton
on 24 March 2020
Over promising but under delivering
At interview and initial starting you will be promised a forward thinking, supportive workplace that strives to better itself. Once training starts you will realise it does not deliver. Under trained (with no structure or official plan in place) with a poorly structured management line means you will report to various people all with different opinions on what is needed. The various teams communicate, but not well enough, or do not listen and act when needed, meaning there are constantly issues and processes falling down. Blame is always placed elsewhere with no one accepting fault or looking to put right in first place. Most work place relationships are false and behaviour is very two faced, which includes members of HR. When you have experience of larger companies, expansion and restructure but you are not listened to it goes to emphasise the blind leadership that is occurring. Would not recommend.
Implementation Specialist in Southampton
on 9 December 2019
management needs work, but the pace is good and the people are great. There was a good range of clients and each day had a good amount of variety. Equipment was standard
People Consultant in Southampton, Hampshire
on 28 November 2018
Inspiring product and great culture
It's rare to get a company that really lives and breathes it's values and genuinely cares about it's employees but Benefex is one of them. I have struggled in other jobs to find the right work/life balance to fit around my family commitments and they are really flexible and supportive. Genuinely the people are lovely. We work hard here but we do this because we care about our clients and colleagues and we believe in what we are achieving together. Great place to work.
Office Admin in Southampton, Hampshire
on 28 November 2018
Amazing place to be!
Love working here, everyday is different and the people are first class. Have been lucky enough to develop so much throughout my Benefex journey, I literally learn something new everyday! No two days are the same. If it is variety you want then this is the place to be, Benefex is growing massively and I am happy to be on that journey with them! To succeed here, you have to be willing to put in the work, but it is worth it. Awesome offices too and there is always something social going on.
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Questions and answers

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Interview insights

Insights from 9 Indeed users who have interviewed with Benefex within the last 5 years.

Average experience
Interview is average
Process takes about a week
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  1. Benefex