Benefex
3.5 out of 5 stars.
Get weekly updates, new jobs, and reviews
Benefex Employee Review

A varied role

3.0
Job work-life balance
Salary/Benefits
Job security/advancement
Management
Job culture
20 September 2013
I have worked at Benefex for 3 years and the following applies; Developing a new Administration Specialist Department. Overseeing productivity and general running of team. Liaising with all departments to ensure processes are correctly in place, and establishing and implementing improvements to if and when necessary. Ensuring Data Protection guidelines are correctly adhered to. Acting as point of contact between clients and benefit providers Establishing and maintaining client relationships. Validating and distributing on time: Reports and Invoices.. Dealing with customer queries, and high level complaints via phone and email.
Ratings by category
3.0Work/Life Balance
3.0Salary/Benefits
3.0Job security/advancement
3.0Management
3.0Culture
Was this review helpful?
Similar reviews
2.0
Job work-life balance
Salary/Benefits
Job security/advancement
Management
Job culture
24 March 2020
Same location
Team Manager, Data Services (Former Employee) - Southampton
At interview and initial starting you will be promised a forward thinking, supportive workplace that strives to better itself. Once training starts you will realise it does not deliver. Under trained (with no structure or official plan in place) with a poorly structured management line means you will report to various people all with different opinions on what is needed. The various teams communicate, but not well enough, or do not listen and act when needed, meaning there are constantly issues and processes falling down. Blame is always placed elsewhere with no one accepting fault or looking to put right in first place. Most work place relationships are false and behaviour is very two faced, which includes members of HR. When you have experience of larger companies, expansion and restructure but you are not listened to it goes to emphasise the blind leadership that is occurring. Would not recommend.
Was this review helpful?
4.0
Job work-life balance
Salary/Benefits
Job security/advancement
Management
Job culture
24 January 2020
Same location
Employee Support Specialist (Current Employee) - Southampton, Hampshire
Great team however hard to progress. The workplace culture was amazing, you really feel part of the business. I have developed a lot essential skills such as excel etc. Management was amazing, very supportive and understanding in any situation.
Was this review helpful?
4.0
Job work-life balance
Salary/Benefits
Job security/advancement
Management
Job culture
9 December 2019
Same location
Implementation Specialist (Former Employee) - Southampton
management needs work, but the pace is good and the people are great. There was a good range of clients and each day had a good amount of variety. Equipment was standard
Was this review helpful?