Bensons for Beds Careers and Employment

Not much more to say other than a few decent career aspects but when the structure changes which is quite often if you don't retain your job role your usually getting a reduction in payment

Senior Customer Service Executive in Unknown

on 20 May 2021

Poor management. Staff treat like dirt

Poor training and very poorly managed. I worked for a number of years in customer services. Theres is no room for progression despite all their promises. Whenever promotion is available they will recruit externally. It got to the stage where we had a floor full of advisors that don't know the answers being led by people that couldn't give them the answers as all team leaders brought from external dont know the job so mugs like myself would take the brunt of it. Your hard work and loyalty will not be rewarded here. The place is a shambles and extremely stressful. Avoid them like the plague

Sales Representative in Glasgow, Glasgow

on 17 May 2021

No respect for hardworking staff

Do not recommend working here. My manager was very accommodating with my days/hours etc but in reality the company do not care. No chance of climbing the ladder unless your face fits. Commission scheme ?? Ah yes that’s the one that when you work hard to get that £3000 sale with all the extras that you have to to keep your KPI’s high, when it gets delivered damaged, after customer has waited then they complain and receive £xxx back which then comes off your weekly figures !! Absolutely shocking ! One particular sale of mine had problems from last January up until I left In December, she was still waiting for it to be rectified and after 2 x failed deliveries due to damages and the fact the product when re ordered had to be price matched to the offer that was on when the customer bought ! Well that looked like I’d discounted it so my commission went where ?? You guessed it right out the window ! Even though they mess up, the poor sales staff get penalised at every turn. It’s a joke ! Such a shame as I enjoyed my time there except for the commission structure, the late nights (even during COVID 5 nights a week) and the fact I’d never progress in the company. My manager was great I can’t fault that even though we had our moments, but who doesn’t. All in all I’d say avoid avoid avoid, they are making that many cut backs from uniforms to watching how much is being ordered for the store whether it’s bulbs or leaflets that they are losing the good hardworking staff that really are just a number in a long line of nobody’s to them. They are a disgrace.

7.5 tonne delivery driver in Accrington

on 30 March 2021

Driver

In the short time I was there.I found the job to be ok.Even with the heavy lifting.I got on well with all the lads that I worked with.I also got on well with the transport lads.

Manager in Scotland

on 17 February 2021

Ups and downs

Was with the company a long time. Very loyal but company changed so much. No longer interested in employees or their needs. All about the needs of the buisness.

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