Bensons for Beds
Happiness score is 52 out of 100
2.9 out of 5 stars.
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Bensons for Beds Careers and Employment

Work happiness

Scores based on about 53 responses to Indeed's survey on work happiness
Do people feel happy at work most of the time?
Do people feel they can get support and encouragement from colleagues at work?
Do people feel their work has a clear sense of purpose?

About the company

  • CEO
    Mark Jackson
    approve of Mark Jackson's performance
  • Founded
  • Company size
    1,001 to 5,000
  • Revenue
    £75m to £365m (GBP)
  • Industry
    Retail & Wholesale
  • Headquarters
    HQ is based in Accrington, Lancashire. Our business consists of our retail stores, our manufacturing site and our logistics (warehousing and distribution) centres plus our support team to ensure we're in great shape to serve our customers.
  • Link
    Bensons for Beds website
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50 jobs


Salary estimated from 2.8K employees, users, and past and present job advertisements on Indeed.

Rating overview

Rating is calculated based on 186 reviews and is evolving.



Customer Service Advisor in Huncoat, Lancashire
on 31 March 2022
Not the best
Not the best and very stressful alot of the time. Stuff goes wrong alot and the warehouse and delivery teams couldnt care less much of the time and offer little help
Assistant Manager in BOUCHER ROAD BELFAST
on 24 June 2022
Great place to work
Good on the job product training, working for a UK market employment.Bensons is at the forefront of the bedding sector in the UK, and is therefor a hosehold well known brand when wanting to purchase a bed or bedroom furniture.I thoroughly enjoyed my 10 years working for Bensons for Beds.I only left due to the company withdrawing from Northern Ireland due to the administration process which involved a sister company (Harveys Furniture).
Delivery Driver in Accrington, Lancashire
on 28 April 2022
Hard work
The harder and faster you work ,the more you do ,great job ,but unrealistic expectations, if they are busy and not enough drivers ,the remaining drivers have to carry the load ,and loading of the vans are bad ,you could be moving heavy mattresses around all day cos it's loaded back to front ,It was my van being loaded back to front to many times that made me want to leave ,then a lot of drivers left so the final straw was a ridiculously busy round in Derby, plus a delivery added on 30 miles away ,so enough was enough ,shame I enjoyed the job ,and was very good at it
Customer Assistant in Accrington, Lancashire
on 1 April 2022
Stay well away!
Worst company I have ever worked for. Advertise as a "family workplace" but is anything but. Everyone is out for themselves and will stab you in the back any chance they get to further their own career. Management are useless (Some I'm shocked even got the job). Make you work overtime and if you refuse, will punish you for it. Some decent people in there as not all bad but overshadowed by the Management who see you as nothing but a number. Minimal training/support and fast paced using technology so out dated that I can only presume Adam and Eve created. Also will take any chance they can get to put the blame on you, make you sign documents whilst you're on a call so you don't have time to read it and much more. My advice..stay well away!
Customer Service Advisor in Huncoat
on 1 April 2022
Very Stressful
I worked at Bensons for around 10 months. Positively the money is reasonable and the staff below manager level generally o.k. to work with. Staff turnover is very high. However, every nano second of the working day is monitored with techniques that make the Stasi look amateurish. Also need to take into account enforced overtime at flat rate. Also don't expect to be able to log off at 5.00 as you will be expected to work on until all calls are cleared even though you may have an appointment or be relying on public transport. You might get help from a team leader if you can find one not dealing with their cars, or talking about their new kitchen or holidays or on social media while you are stressing out dealing with customers with another failed delivery delivery, soiled mattress or broken bed. No doubt management will read and copy and paste the generic response about how sorry they are and will refer to higher management. This is just lip service, nothing will change.

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Questions and answers

People have asked 37 questions about working at Bensons for Beds. See the answers, explore popular topics and discover unique insights from Bensons for Beds employees.

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Interview insights

Insights from 211 Indeed users who have interviewed with Bensons for Beds within the last 5 years.

Average experience
Interview is easy
Process takes about a day or two

Interview questions

Nothing at all

Shared on 22 October 2019

Why you want job

Shared on 3 September 2018

Can u work to sales targets

Shared on 13 May 2017

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