Bespoke Care & Support Services Employee Reviews in Huddersfield

Bespoke Care is a great family run business that understands the needs of its employees and its clients. I feel supported in my work and have been guided and encouraged to develop myself as a person since working here.

Pros

Flexible, Helpful, Supportive, Growth Opportunities

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Great company to work for!

Community Support Worker (Current Employee) - Huddersfield - 11 April 2023

Great hourly pay!! Flexible hours!! Management are caring, supportive and willing to go that extra mile for all their staff members and service users!!

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Insights into Bespoke Care & Support Services

Based on 6 survey responses

What people like

Clear sense of purpose
Ability to learn new things
Fair pay for job

I have worked here for a little over 5 years

Assistant Operations Manager (Current Employee) - Huddersfield, West Yorkshire - 3 May 2022

I have worked for other private care providers in the passed and I feel Bespoke Care do it better, not just for the service users but for staff too. I work in the office, the management team has been the same since I started with a few new additions. The promote from within policy is good and they offer qualifications. I have done my level 3 in adult care and level 3 business admin whilst at Bespoke Care.

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Enjoyable, friendly, work place.

Care Assistant (Current Employee) - Huddersfield, West Yorkshire - 10 August 2021

Worked here for a while, even left for another job and returned. Salary is great, management very helpful listen and understand and try to be as accommodating to your own personal needs. shifts to suit all. Overall great place to work highly recommend both staff and service users and also management excellent. X

Pros

Salary, reliable, friendly

Cons

Wear and tear on vehicle

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pleasant company to work for

Carer (Current Employee) - Huddersfield - 8 April 2021

I have worked at Bespoke for a while now, and compared to where i have worked before i find it is a fantastic company to work for. I feel the management really care about your well being and constantly strive to ensure you have a balanced work and home life. They go above and beyond to run an efficient company where they are never too busy to listen to any concerns you have. You receive regular feedback and praise is given where praise is due. The rounds are local so you are not expected to travel miles to your calls and the hourly rate is one of the best their is.

Pros

Fantastic training opportunities and room to grow within the company

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Not recommended at all!

Carer Assistant (Former Employee) - Huddersfield, West Yorkshire - 11 December 2020

Family company any problems or company mistakes they gonna hide because they cover each other backs. Loads of brakes between calls not paid of course lovely service users but company is not fair wouldn't recommend to anyone

Pros

Friendly on the beginning

Cons

Long unpaid brakes cheating with wages getting paid only for time you spent at customer

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Official response from Bespoke Care & Support Services

31 March 2021

Very sorry you feel that way, I am unsure what mistakes you are talking about and would like to invite you to bring them to our attention by email or phone (info@bespoke-care.co.uk, 01484 483073).We do pay contact time along with a mileage allowance. Travel time is kept to a minimum and if you are on one of our rounds it is guaranteed you remain in the same postcode i.e. HD1, HD2, HD3 or HD5.If a call is cancelled with less than 24 hours notice, the assigned care worker receives the full call time, this is also the case if the care worker is turned away. For the first 7 days a service user is in hospital, the assigned care worker(s) is still paid for the visits.

Brilliant company to work for!

Home Care Assistant (Current Employee) - Huddersfield, West Yorkshire - 29 June 2020

Very professional, approachable and fair management, Good rates of pay. Full training given aswell. One of the most rewarding jobs you could have is giving care in the community, and with a management team like ours at bespoke there's always someone to support you along the way.

Pros

Rewarding job. Supportive management

Cons

None

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Amazing company to work for

Care Assistant (Current Employee) - Huddersfield, West Yorkshire - 12 October 2019

I believe bespoke care is an amazing place to work, the management team are always there for you no matter what time. All of the staff are friendly. I think bespoke care is such a good place to work. we are always accommodate the correct shifts and we have a regular shift pattern, I think this is a good thing.

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Great company to work for

Carer Assistant (Current Employee) - Huddersfield, West Yorkshire - 9 October 2019

Bespoke care and support services are a great company to work for. I have been with this company since the beginning of this year the management are very helpful, if you have any issues no matter how big or small they are always there to resolve them. Before joining this company I was quite sceptical about joining a care company as I have heard a lot of bad feedback regarding how managers treat you and how you end up trailing all around West Yorkshire but this company is brilliant the travel distance is perfect and the management are very pleasant

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Current employee

Home Care Assistant (Current Employee) - Huddersfield, West Yorkshire - 9 October 2019

Management are always so helpful and will try to accommodate all your needs. I’ve worked for the company for 2 years and all my calls are in a small area making it very easy for me. You’re never thrown here there and everywhere like a lot of companys!

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productive and active work place

Home Care Assistant (Current Employee) - Huddersfield, West Yorkshire - 3 April 2019

Usual day to day routine, nice to be out in the community. I have learned lots about showing support and patience, I have found a great amount of confidence in myself