Bespoke Care & Support Services Employee Reviews for Caregiver

I have worked at Bespoke for a while now, and compared to where i have worked before i find it is a fantastic company to work for. I feel the management really care about your well being and constantly strive to ensure you have a balanced work and home life. They go above and beyond to run an efficient company where they are never too busy to listen to any concerns you have. You receive regular feedback and praise is given where praise is due. The rounds are local so you are not expected to travel miles to your calls and the hourly rate is one of the best their is.

Pros

Fantastic training opportunities and room to grow within the company

Was this review helpful?

Not recommended at all!

Carer Assistant (Former Employee) - Huddersfield, West Yorkshire - 11 December 2020

Family company any problems or company mistakes they gonna hide because they cover each other backs. Loads of brakes between calls not paid of course lovely service users but company is not fair wouldn't recommend to anyone

Pros

Friendly on the beginning

Cons

Long unpaid brakes cheating with wages getting paid only for time you spent at customer

Was this review helpful?

Official response from Bespoke Care & Support Services

31 March 2021

Very sorry you feel that way, I am unsure what mistakes you are talking about and would like to invite you to bring them to our attention by email or phone (info@bespoke-care.co.uk, 01484 483073).We do pay contact time along with a mileage allowance. Travel time is kept to a minimum and if you are on one of our rounds it is guaranteed you remain in the same postcode i.e. HD1, HD2, HD3 or HD5.If a call is cancelled with less than 24 hours notice, the assigned care worker receives the full call time, this is also the case if the care worker is turned away. For the first 7 days a service user is in hospital, the assigned care worker(s) is still paid for the visits.

Insights into Bespoke Care & Support Services

Based on 6 survey responses

What people like

Clear sense of purpose
Ability to learn new things
Fair pay for job

Great company to work for

Carer Assistant (Current Employee) - Huddersfield, West Yorkshire - 9 October 2019

Bespoke care and support services are a great company to work for. I have been with this company since the beginning of this year the management are very helpful, if you have any issues no matter how big or small they are always there to resolve them. Before joining this company I was quite sceptical about joining a care company as I have heard a lot of bad feedback regarding how managers treat you and how you end up trailing all around West Yorkshire but this company is brilliant the travel distance is perfect and the management are very pleasant

Was this review helpful?

Rate your recent company

Share your experience to help others

See more Bespoke Care & Support Services reviews

You may want to try: