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Bespoke Health and Social Care

Bespoke Health and Social Care Employee Review

Really disappointing company who do not support staff

Support Worker (Former Employee) - Devon - 15 September 2023

Was hesitant to join as it was a zero hour contract, but I was assured by the care manager I would be guaranteed 36hrs a week without a problem.Biggest lie ever , I had a weeks work then nothing more!! Really disappointing company I would avoid working here if possible as what they say and what they do are two completely different things.

Pros

Pay rate

Cons

Long hours, no communication, false promises

Ratings by category

1.0 out of 5 stars for Work/Life Balance

1.0 out of 5 stars for Salary/Benefits

1.0 out of 5 stars for Job security/advancement

1.0 out of 5 stars for Management

1.0 out of 5 stars for Culture

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Official response from Bespoke Health and Social Care

27 September 2023

We’re sorry to hear you didn't enjoy your experience with us. We always seek to provide an outstanding experience for our clients and employees, so we are really disappointed that, this time, we have missed the mark. We’d really appreciate it if you could email feedback@bhsc.care with the full details, so we can explore this further.

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Similar reviews

Same role

I learnt a lot about complex needs but felt under valued

Support Worker. Complex care (Former Employee) - North west - 24 October 2023

What is the best part of working at the company?They do not care about staff or service usersWhat is the most stressful part about working at the company?Communication is very poor between managers What is the work environment and culture like at the company?Not caring about carers or service users needsLack of communication What is a typical day like for you at the company?Stressful and a feeling of dread before every shift

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Official response from Bespoke Health and Social Care

1 November 2023

We are sorry to hear that this is the experience that you had with us, and we appreciate you taking the time to provide feedback. We would be grateful if you could contact us with more details so we can better understand how to avoid situations like this moving forwards. Please email feedback@bhsc.care so we can direct your complaint to the correct person and explore this further.

Same role

Good pay

Support Worker (Former Employee) - Waterlooville, Hampshire - 20 October 2023

The pay is good,love that you get trained regularly and it’s a fun job to do,expect that you have to wait for days to hear from management ,they are trying but can do better.

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Official response from Bespoke Health and Social Care

1 November 2023

Thanks so much for taking the time to leave feedback of your experience at Bespoke Health & Social Care. It’s always great to hear when we’ve got things right and we really appreciate your kind words.

Same role

Great pay but employs anyone (even without training) no management support or respect for the client.

Support Worker/Carer (Former Employee) - Morecambe - 14 October 2023

Looking after a client with spinal injuries. No support from management when problems arise. Best part is feeling you have helped someone to live their life at the best possible.

Pros

N/a

Cons

Management & training

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Official response from Bespoke Health and Social Care

20 October 2023

Thank you for taking the time to leave us some feedback. We are sorry to hear this is the experience you’ve had with Bespoke and would like to emphasise that this is not what we strive to achieve. To support us in resolving this, please email feedback@bhsc.care with more details so that we can come to an appropriate resolution.