Betsi Cadwaladr University Health Board Employee Reviews

The most enjoyable part of the role is the fantastic colleagues who are so genuine and supportive, However the department is consistently understaffed and there is no room for flexibility on shift pattern so it is not ideal for anyone with young children or a social life.

Pros

Great Colleagues

Cons

No flexiability

Was this review helpful?

Sometimes you feel alone that no one cares

HCA/Support Workernhs (Current Employee) - Gwynedd - 13 November 2023

What is the best part of working at the company?Working wknds as the money is better What is the most stressful part about working at the company?Wen you get re deployed to another ward an the site response don’t change witch ward ur going on , it makes it very difficult to get paid , you have to go an chase the wards What is the work environment and culture like at the company?It can be very clicky in the outpatients department , we’re they have elderly staff working who are very set in their ways , an can be very rude an territorial of their work place , an the sisters are friends with them, so Uve got no chance to get on their What is a typical day like for you at the company?Very busy an understaffed , especially when their are one to one patients , you need extra staff an can’t move from the bay , or if ur short staffed , you have to do that extra work on top of ur own , also the site resonce nurses can send you any we’re , redeploy you an not change online witch ward ur going to do it makes it difficult to sort ur time sheet out , as ur down for working on another ward

Was this review helpful?

Insights into Betsi Cadwaladr University Health Board

Based on 42 survey responses

What people like

Supportive environment
Clear sense of purpose
Ability to learn new things

Areas for improvement

Fair pay for job
Support from manager

Busy but rewarding

Administrative Officer (Current Employee) - Wales - 10 October 2023

Busy environmentRewarding to know you are helping patientsSupportive managementTraining optionsGood work life balanceFlexible workingPermanent contracts

Pros

Work life balance

Cons

Busy

Was this review helpful?

Mixed bag

Project Manager (Current Employee) - Hybrid - 9 October 2023

Not for lack of effort from staff but the Healthboard itself is in such a mess that achieving anything is very difficult.Too many decisions are made for the short term or are reactionary. From a PM point of view working on a shoestring is a challenge and can only solve so many issues. Can’t fault the effort of clinical staff who run themselves ragged everyday.

Was this review helpful?

Family feeling

Practice Nurse (Current Employee) - Tywyn, Gwynedd - 19 September 2023

There is a strong workplace "family" feeling within my current practice. Since being managed by the health board, there have been positive changes and a real drive for supporting the staff on the ground floor.

Was this review helpful?

Rate your recent company

Share your experience to help others

I encourage my contract and experience of working in the NHS,

Public Affairs Officer (Former Employee) - Remote - 15 September 2023

What is the best part of working at the company?supportive working environment and interesting workload. What is the most stressful part about working at the company?Non really. An expected demanding role in responding to public expectations of a public service. What is the work environment and culture like at the company?Very good place to work and supportive management provided.What is a typical day like for you at the company?busy, but fun and collaborative colleagues gets the work done.,

Was this review helpful?

Great place to work

Domestic Assistant (Current Employee) - Wrexham, Wrexham - 8 September 2023

Most staff are lovely to work with. It can be extremely busy at times. Hours are great if you have a young family. The pay is okay and you get enhancements on weekends and evenings which bumps your wages up. Lovely and cheap staff canteen.

Was this review helpful?

Stressful,

Health Care Assistant (Current Employee) - Ysbyty Ystwyth, Ceredigion - 24 July 2023

Constant short staffed, Higher Management are not to good and understanding. Staff try their best but too not enough staff.Agency staff don't try as hard and ear twice as much as permanent staff.

Was this review helpful?

Lack of support

Health Care Assistant (Current Employee) - Wrexham, Wrexham - 7 July 2023

Always short of staff, staff are very clicky and always ready to stab you in the backNo proper trainning given, you have to do it in your own time, also a lot of favouritism.

Was this review helpful?

Good place to work but lack of empathy from management

Covid-19 Vaccinator Assistant (Current Employee) - Llandudno - 11 June 2023

What is the best part of working at the company?Friendship amongst work colleagues What is the most stressful part about working at the company?The management or in this case lack of itWhat is the work environment and culture like at the company?Good amongst non management ..... .....What is a typical day like for you at the company?Quick if we're busy but slow if not

Was this review helpful?

Jobs at Betsi Cadwaladr University Health Board

See more jobs

Healthcare Assistant - BONNEY

Health Care Assistant

Bangor

11 days ago

Healthcare Support Worker

Gwynedd

16 hours ago

Health Care Support Worker

Wrexham

1 day ago

Productive

Senior clinical Fellow in Cardiology (Current Employee) - Bangor - 23 April 2023

Very supportive environment to work . Most of your competencies can be sign up easily for higher specialty training. There is also a significant higher number of trainees passing MRCPs .

Pros

Supportive

Cons

Manual note writing

Was this review helpful?

Toxic environment

Ward Clerk (Current Employee) - Bodelwyddan, Denbighshire - 16 March 2023

One of the biggest mistakes I have made in my career is accepting the job as an EQ ward clerk. It is a very stressful and demanding job with no "team" ethic atall. Colleagues are quick to criticize you and bring you down or run to management about petty things. This job has massively effected my mental and physical health due to the constant tell tale culture and the ridiculous workload that is expected of you which in turn leads to no time for a break during a whole 8hr shift. This post is a pay grade band 2 and you will be doing the workload of atleast a band 3. If you care about your sanity and wellbeing please avoid applying for a job here.

Cons

No chance for a break, no support from colleagues, lack of understanding and respect for staff

Was this review helpful?

Out of date procedures

CAMHS practitioner (Current Employee) - Conwy - 24 February 2023

Nice place to work but lots of outdated practices such as paper files etc. makes the job hard as the paperwork is endless. Is a child centred service despite what is perceived but staff shortages etc. makes the waiting lists hard to manage

Was this review helpful?

Don't bother

Theatre Secretary (Current Employee) - Rhuddlan - 18 February 2023

Management expect you to work at a higher level than your pay grade. Poor Management skills, depends if your face fits, which is a real shame. The staff in general are amazing.

Pros

Good annual leave amount

Cons

They want you to work at a higher level than your pay grade

Was this review helpful?

Shame really

HCA (Current Employee) - Bangor, Gwynedd - 2 February 2023

No staff, poor wage. Lucky to be able to come home not stressed and deflated completely due to the imense pressure put on you. Having to deal with too many patients with no support from nurses

Was this review helpful?

Low morale

Health Care Assistant (Former Employee) - Colwyn Bay - 13 January 2023

Nobody was happy in this place. No staff support. Too many managers with small job roles on high pay, that could take over a year to make simple improvements. Also incompetent managers moved aside to new roles to save bad publicity.

Pros

Job security

Cons

Low morale

Was this review helpful?

Really happy working here, great staff and management

NHS Administrator (Current Employee) - Wrexham - 28 December 2022

Great staff and management, progression to higher roles and plenty of training available. Good staff, very friendly environment. Plenty of parking facilities

Pros

Flexible for family life

Cons

None

Was this review helpful?

Appreciate their staff

Team member (Current Employee) - Local - 10 December 2022

A warm welcome for new staff, friendly, kind and supportive.Existing staff very patient and always happy to help and guide.Relaxed atmosphere, no pressure.

Pros

Relaxed atmosphere

Cons

None so far

Was this review helpful?

Horrible environment to work

Ward Clerk (Former Employee) - Rhyl, Denbighshire - 19 October 2022

One of the worst places you can work is in BCULHB. More managers than staff, confidentiality breached several times and they do not treat staff with the respect and dignity they deserve. Glad to not work for the organisation as it is a toxic environment which does not resolve grievences or respect staffs needs. Avoid at all costs!

Was this review helpful?

Adaptable Employer

HR Officer (Current Employee) - Abergele - 19 October 2022

Ability to communicate with other team members in an environment that promotes speaking out effectively. A well-established organisation with great potential for employees to move within and across sister organisations.

Pros

great staff benefits

Was this review helpful?

Interesting and rewarding but very stressful

Coordinator (Current Employee) - Ysbyty Glan Clwyd - 28 September 2022

Pros: - Lots of training and development opportunities. - Rewarding as feel you can contribute to helping others.- Potential for learning really interesting specialist knowledge. - Working alongside some really great people.- Really good annual leave allowance and potential to buy more. Cons: - Top heavy management structure but lower levels are severely understaffed resulting in stressful work environment and unavoidable overtime. - Never any long term funding to make real changes to departments. Work life balance is only appreciated by management once people have had to go off sick with stress. - General pressures in the NHS mean you often feel patients are not getting the level of care they deserve which can be demoralising. Bottom line: The NHS can be a great place to work when it is fully staffed and funded but when it isn’t it is stressful and frustrating,

Was this review helpful?