Work wellbeing score is 68 out of 100
3.6 out of 5 stars.
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Betsi Cadwaladr University Health Board Employee Reviews

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United Kingdom60 reviews

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3.6Work-life balance

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Operator role

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The most enjoyable part of the role is the fantastic colleagues who are so genuine and supportive, However the department is consistently understaffed and there is no room for flexibility on shift pattern so it is not ideal for anyone with young children or a social life.


Great Colleagues


No flexiability
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Sometimes you feel alone that no one cares

What is the best part of working at the company?Working wknds as the money is better What is the most stressful part about working at the company?Wen you get re deployed to another ward an the site response don’t change witch ward ur going on , it makes it very difficult to get paid , you have to go an chase the wards What is the work environment and culture like at the company?It can be very clicky in the outpatients department , we’re they have elderly staff working who are very set in their ways , an can be very rude an territorial of their work place , an the sisters are friends with them, so Uve got no chance to get on their What is a typical day like for you at the company?Very busy an understaffed , especially when their are one to one patients , you need extra staff an can’t move from the bay , or if ur short staffed , you have to do that extra work on top of ur own , also the site resonce nurses can send you any we’re , redeploy you an not change online witch ward ur going to do it makes it difficult to sort ur time sheet out , as ur down for working on another ward
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Insights into Betsi Cadwaladr University Health Board

Based on 42 survey responses
What people like
  • Supportive environment
  • Clear sense of purpose
  • Ability to learn new things
Areas for improvement
  • Fair pay for job
  • Support from manager

Busy but rewarding

Busy environmentRewarding to know you are helping patientsSupportive managementTraining optionsGood work life balanceFlexible workingPermanent contracts


Work life balance


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Mixed bag

Not for lack of effort from staff but the Healthboard itself is in such a mess that achieving anything is very difficult.Too many decisions are made for the short term or are reactionary. From a PM point of view working on a shoestring is a challenge and can only solve so many issues. Can’t fault the effort of clinical staff who run themselves ragged everyday.
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Family feeling

There is a strong workplace "family" feeling within my current practice. Since being managed by the health board, there have been positive changes and a real drive for supporting the staff on the ground floor.
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I encourage my contract and experience of working in the NHS,

What is the best part of working at the company?supportive working environment and interesting workload. What is the most stressful part about working at the company?Non really. An expected demanding role in responding to public expectations of a public service. What is the work environment and culture like at the company?Very good place to work and supportive management provided.What is a typical day like for you at the company?busy, but fun and collaborative colleagues gets the work done.,
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Great place to work

Most staff are lovely to work with. It can be extremely busy at times. Hours are great if you have a young family. The pay is okay and you get enhancements on weekends and evenings which bumps your wages up. Lovely and cheap staff canteen.
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Constant short staffed, Higher Management are not to good and understanding. Staff try their best but too not enough staff.Agency staff don't try as hard and ear twice as much as permanent staff.
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Lack of support

Always short of staff, staff are very clicky and always ready to stab you in the backNo proper trainning given, you have to do it in your own time, also a lot of favouritism.
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Good place to work but lack of empathy from management

What is the best part of working at the company?Friendship amongst work colleagues What is the most stressful part about working at the company?The management or in this case lack of itWhat is the work environment and culture like at the company?Good amongst non management ..... .....What is a typical day like for you at the company?Quick if we're busy but slow if not
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Very supportive environment to work . Most of your competencies can be sign up easily for higher specialty training. There is also a significant higher number of trainees passing MRCPs .




Manual note writing
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Toxic environment

One of the biggest mistakes I have made in my career is accepting the job as an EQ ward clerk. It is a very stressful and demanding job with no "team" ethic atall. Colleagues are quick to criticize you and bring you down or run to management about petty things. This job has massively effected my mental and physical health due to the constant tell tale culture and the ridiculous workload that is expected of you which in turn leads to no time for a break during a whole 8hr shift. This post is a pay grade band 2 and you will be doing the workload of atleast a band 3. If you care about your sanity and wellbeing please avoid applying for a job here.


No chance for a break, no support from colleagues, lack of understanding and respect for staff
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Out of date procedures

Nice place to work but lots of outdated practices such as paper files etc. makes the job hard as the paperwork is endless. Is a child centred service despite what is perceived but staff shortages etc. makes the waiting lists hard to manage
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Don't bother

Management expect you to work at a higher level than your pay grade. Poor Management skills, depends if your face fits, which is a real shame. The staff in general are amazing.


Good annual leave amount


They want you to work at a higher level than your pay grade
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Shame really

No staff, poor wage. Lucky to be able to come home not stressed and deflated completely due to the imense pressure put on you. Having to deal with too many patients with no support from nurses
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Low morale

Nobody was happy in this place. No staff support. Too many managers with small job roles on high pay, that could take over a year to make simple improvements. Also incompetent managers moved aside to new roles to save bad publicity.


Job security


Low morale
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Really happy working here, great staff and management

Great staff and management, progression to higher roles and plenty of training available. Good staff, very friendly environment. Plenty of parking facilities


Flexible for family life


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Appreciate their staff

A warm welcome for new staff, friendly, kind and supportive.Existing staff very patient and always happy to help and guide.Relaxed atmosphere, no pressure.


Relaxed atmosphere


None so far
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Horrible environment to work

One of the worst places you can work is in BCULHB. More managers than staff, confidentiality breached several times and they do not treat staff with the respect and dignity they deserve. Glad to not work for the organisation as it is a toxic environment which does not resolve grievences or respect staffs needs. Avoid at all costs!
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Adaptable Employer

Ability to communicate with other team members in an environment that promotes speaking out effectively. A well-established organisation with great potential for employees to move within and across sister organisations.


great staff benefits
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Interesting and rewarding but very stressful

Pros: - Lots of training and development opportunities. - Rewarding as feel you can contribute to helping others.- Potential for learning really interesting specialist knowledge. - Working alongside some really great people.- Really good annual leave allowance and potential to buy more. Cons: - Top heavy management structure but lower levels are severely understaffed resulting in stressful work environment and unavoidable overtime. - Never any long term funding to make real changes to departments. Work life balance is only appreciated by management once people have had to go off sick with stress. - General pressures in the NHS mean you often feel patients are not getting the level of care they deserve which can be demoralising. Bottom line: The NHS can be a great place to work when it is fully staffed and funded but when it isn’t it is stressful and frustrating,
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Overall rating

Based on 61 reviews

Ratings by category

3.6 out of 5 stars for Work/Life Balance
3.3 out of 5 stars for Salary/Benefits
3.6 out of 5 stars for Job security/advancement
3.2 out of 5 stars for Management
3.4 out of 5 stars for Culture

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