BGL Group
Happiness score is 40 out of 100
3.3 out of 5 stars.
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BGL Group Careers and Employment

Work happiness

Scores based on about 44 responses to Indeed's survey on work happiness
Do people feel happy at work most of the time?
Do people feel that they are paid fairly for their work?
Can people generally avoid feeling stressed at work?

About the company

  • Founded
  • Company size
    1,001 to 5,000
  • Revenue
    £366m to £730m (GBP)
  • Industry
  • Headquarters
    Pegasus House. Bakewell R...
  • Link
    BGL Group website
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Browse jobs by location


10 jobs


Salary estimated from 312 employees, users, and past and present job advertisements on Indeed.

Rating overview

Rating is calculated based on 144 reviews and is evolving.



Customer Support Representative in Peterborough
on 15 December 2022
Great people to work with. Management has no clue
The people that i worked with are great. Manager's have no idea what's going on. Things do change on a monthly basis. Very political so if your face don't fit there is no chance of progression.
Customer Service Assistant in Bretton Peterborough
on 7 January 2023
High turnover
When I was in training for this company, it felt like being at school, with immature colleagues, who mostly were obnoxious and rude. The training was absolutely abysmal, no trainer in the classroom, although we were told the trainer would meet us on our first day.Out of seven, only three made it to the contact centre on time, after one day a colleague had to come back into training.If you want to be stressed beyond belief this is the job for you. Management don't care if you need help, it's sink or swim. Worst job ever.
Customer Service Advisor in Peterborough, Cambridgeshire
on 4 December 2022
Productive and good place
It is a cool place to work. I do enjoy working in the place. The management team is very good and helpful. The hybrid pattern helps save money since you don’t need to be in the office always
Claims Advisor in Sunderland, Tyne and Wear
on 29 November 2022
Long hours little support
Targets that only the few meet not much support from coaches moved departments and then left with out any help used to be a good place to work but see staff who are leaving all the time
CLAIMS ADVISOR (part time) in Wakefield
on 22 October 2022
Good place to work
Company cut down their staff due to Covid. They made people redundant. This was not done fairly however the redundancy package was very good. overall great place to work and people are generally east to get along with.

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Questions and answers

People have asked 36 questions about working at BGL Group. See the answers, explore popular topics and discover unique insights from BGL Group employees.

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  • Working Culture
  • Working Hours
  • Part Time Jobs
  • Promotion
  • Work from Home
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  • Background Check
  • CEO
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  • Dress Code

Interview insights

Insights from 113 Indeed users who have interviewed with BGL Group within the last 5 years.

Average experience
Interview is average
Process takes about a day or two

Interview questions

Team interview and you will be picked from your performance from said group

Shared on 20 July 2018

Common questions about BGL Group

BGL Group locations

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