Bidvest Noonan Employee Reviews for Customer Service Representative

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Job Title

Customer Service Representative6 reviews

Location

United Kingdom6 reviews

Ratings by category

2.9Work-life balance

2.8Pay & benefits

2.7Management

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Found 6 reviews matching the searchSee all 473 reviews

bidvest contract wage shift staff bad manager supervisor

Staff okay but managers meh

Customer Service Ambassador (Current Employee) - United Kingdom - 30 April 2021

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There is a few pros and cons to working in this type of job... like having gratitude from elderly people who you help then there's cons like dealing with kids who are rude n can be violent

Pros

Staff

Cons

Long hours, pay, management

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Only apply if it's a last resort

Customer Service Advisor (Former Employee) - Sheffield - 4 November 2022

Pay was not amazing for the amount of stressful situations that we had to deal with. Onsite the only thing that made it worth going into work everyday were the other team members. No decent incentives/benefits and Noonan management no help at all. Got paid wrong several times and never any communication between Noonan site supervisors/Managers

Pros

Only if you are lucky to have decent colleagues

Cons

Too many to list

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Insights into Bidvest Noonan

Based on 195 survey responses

Areas for improvement

Sense of belonging
Support from manager
Energising work tasks

Interesting

Customer Service Ambassador/security (Former Employee) - Rotherham - 6 November 2021

If you are able to handle a stressful place then this is the place for you Constantly having to be customer facing constantly letting customer down with public transport

Pros

Good work and home lift

Cons

Stress levels go from 1-100 in seconds

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Staff not valued and no benefits awarded

Customer Service Advisor (Current Employee) - Sheffield, South Yorkshire - 8 January 2021

Staff not valued and never appreciated. Pure pay as you go job with no minimal benefit. There's a feeling that staff could easily be replaced when they choose to leave

Pros

Easy going

Cons

Low pay and no benefits, even at Christmas time

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No support what so ever from the management over anything to them your just a number

Customer Service Assistant (Current Employee) - South Yorkshire - 9 January 2020

No support what so ever from the management at all over anything stay well away from this company l cant wait to leave tell you onething and end up doing another some work colleagues you can trust and some of the others will stab you in the back the first chance that is available to them

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An ok place

Customer Service Ambassador (Current Employee) - Sheffield - 28 December 2018

Its an ok place to depending on what station you work on iv work on 2 station and they have both been great places to work it all depends on the staff ur working with