Bidvest Noonan Employee Reviews for Customer Service Representative
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Customer Service Representative6 reviews
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United Kingdom6 reviews
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Staff okay but managers meh
Customer Service Ambassador (Current Employee) - United Kingdom - 30 April 2021
Indeed featured review
The most useful review selected by IndeedThere is a few pros and cons to working in this type of job... like having gratitude from elderly people who you help then there's cons like dealing with kids who are rude n can be violent
Pros
Staff
Cons
Long hours, pay, management
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Only apply if it's a last resort
Customer Service Advisor (Former Employee) - Sheffield - 4 November 2022
Pay was not amazing for the amount of stressful situations that we had to deal with. Onsite the only thing that made it worth going into work everyday were the other team members. No decent incentives/benefits and Noonan management no help at all. Got paid wrong several times and never any communication between Noonan site supervisors/Managers
Pros
Only if you are lucky to have decent colleagues
Cons
Too many to list
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Insights into Bidvest Noonan
Areas for improvement
- Sense of belonging
- Support from manager
- Energising work tasks
Interesting
Customer Service Ambassador/security (Former Employee) - Rotherham - 6 November 2021
If you are able to handle a stressful place then this is the place for you Constantly having to be customer facing constantly letting customer down with public transport
Pros
Good work and home lift
Cons
Stress levels go from 1-100 in seconds
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Staff not valued and no benefits awarded
Customer Service Advisor (Current Employee) - Sheffield, South Yorkshire - 8 January 2021
Staff not valued and never appreciated. Pure pay as you go job with no minimal benefit. There's a feeling that staff could easily be replaced when they choose to leave
Pros
Easy going
Cons
Low pay and no benefits, even at Christmas time
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No support what so ever from the management over anything to them your just a number
Customer Service Assistant (Current Employee) - South Yorkshire - 9 January 2020
No support what so ever from the management at all over anything stay well away from this company l cant wait to leave tell you onething and end up doing another some work colleagues you can trust and some of the others will stab you in the back the first chance that is available to them
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An ok place
Customer Service Ambassador (Current Employee) - Sheffield - 28 December 2018
Its an ok place to depending on what station you work on iv work on 2 station and they have both been great places to work it all depends on the staff ur working with
Pros
Garenteed contract
Cons
Long hours minimam wage deadend job
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Ask a question about working or interviewing at Bidvest Noonan. Our community is ready to answer.Ask a QuestionOverall rating
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Ratings by category
2.9 out of 5 stars for Work/Life Balance
2.8 out of 5 stars for Salary/Benefits
2.7 out of 5 stars for Job security/advancement
2.7 out of 5 stars for Management
2.8 out of 5 stars for Culture
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Questions about Bidvest Noonan
- How often do you get a pay rise at Bidvest Noonan?9 people answered
- What is the promotion process like at Bidvest Noonan?7 people answered
- How should you prepare for an interview at Bidvest Noonan?7 people answered
- What is a typical day like for you at Bidvest Noonan?6 people answered
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- Does Bidvest Noonan allow for flexible working hours? Or are the hours set?5 people answered
- How does someone get hired at Noonan Services Group Uk Ltd? What are the steps along the way?5 people answered
- What benefits does Bidvest Noonan offer?4 people answered
- How is feedback from management delivered at Bidvest Noonan?4 people answered
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