Biffa Waste Services Ltd
Happiness score is 43 out of 100
2.8 out of 5 stars.
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Biffa Waste Services Ltd Employee Reviews

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United Kingdom541 reviews

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2.9Work-life balance

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Good employer

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We will never run out of rubbish, so If You are not lazy, want to work, agree to follow h&s rules, Youll be happy.Only thing that bothers me is the shift pattern: 2 days, 2 nights, 4 off. A bit hard to switch between days and nights so often.


Good salary


Unsocial hours
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Busy but rewarding job

Sometimes you have to work hard, but the management are fair and reward hard workers with promotion and other employee of the month prizes. They also offer lots of overtime if you want to earn more monry
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Insights into Biffa Waste Services Ltd

Based on 195 survey responses
Areas for improvement
  • Ability to learn new things
  • Sense of belonging
  • Support from manager

Terrible place

Not a good place to work to much stress and not a good company attoll .To much over the top to many chiefs not enough indians put a foot wrong they will sack you on the spot
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Decent pay

Good pay but very clique. Everyone has little friendship groups. Long waiting phone queues due to needing more staff so before customers even get through they are angry
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Don't work there!

Management is a joke, they constantly lie to you.Their happy for you to break rules policy when they want....Very clicky work environment, office staff and drivers. Avoid like the plauge
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Customer services

A supportive environment. Everyone is friendly and welcoming. Calls can be tough but you learn how to deal with them along the way


Positive environment


Tough calls/complaints
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Poor wages

Very misleading regarding the salary. What you are promised in the interview and job advertisement compared to what you actually receive is a huge difference.
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Toxic environment

Toxic environment Poor managementLack of support High targets Low wage Poor mileage allowance Targets not SMART objectiveNo consideration for well-being
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Productive and different

Something different each day. Joy n and laugh while on the job. Team building job. Got meet different people along the way. Different roles n days on the bins.
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P poor staff and management. Profit over safety, this is clearly demonstrated through policies implemented by management looking for a quick win. Wouldn’t recommend, other waste company’s are available and more than likely a better place to work
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Not good if your unwell

Don’t care about you if your unwell and the let you go while on sick. They will ignore you when’s you explain and then cut you off when trying to get your job back
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Ok but can be fast paced

All together Not to bad quite relaxed some days can be never ending though, pay isn’t to bad trucks are well maintained, the tips are quite far away from the depot.


Chilled out


Late finished
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Shambolic management

Do not apply for a job at biffa unless you have no ambition, no self respect and enjoy being victimised. The work is disorganised, you could have work to do in Winchelsea Northiam and Flimwell even though they're miles apart and it wastes time and more importantly fuel. The council do not get value for money especially when the management dont check the work done and therefore weeds grow 3 ft high out of the pavement and no one does any sweeping ever.


Easy to skive


Too many to list
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No care for you

No matter what happens unless you drop your whole life for Biffa you will never be made to feel wanted or needed. You are just a number working with people who do not have a scooby what they are doing it's embarrassing




Having a life
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Long hours pay not good

They tell you the hours you will work and you end up working a lot more and when you have done your work you have to go and help other crews and why you did their work they wentvto the tip and then home. You can end up working 12 hours a day with a 45 minute break and you are very tierd and your life is not your own so if you want to work long hours its the job for you
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Very long hours

Terribly long shifts, almost no break time, fast paced stressful job. High staff turnover. Shift length often 12 hours long. Vehicles are often very dirty inside.
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Most of the workers are good lads.

Overall I would advise people not to work here, because management seems oblivious to the workers problems and more worried about paper work. In general the workers are a good bunch of lads but everyone moans about the working conditions.




No sense of loyalty from management
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Regular work

Only thing good we're the lads i worked with, way things were managed etc, structure and policies of the company were questionable. Management was poor.
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Do not work at Waltham cross and treat you like cr** don't care about the staff they'll send you out with one to get on with it and when you finish go and help someone else
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Not very good

I worked here for quite some years and only had bad experiences. You gone from place to place arguing with the public and management when you tell them do not care.
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Production operator Basically you drive a forklift and pick up plastic bales which they get shredded into pieces

Worst job ever,it’s ran that bad most of the workers are foreigners because the company know that they can pay them less than minimum wage BoringGot a really high staff turnover It’s not a job for young lads


4 on 4 off, weeks off at Christmas


Boring job, money is bad
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Overall rating

Based on 550 reviews

Ratings by category

2.9 out of 5 stars for Work/Life Balance
2.8 out of 5 stars for Salary/Benefits
2.7 out of 5 stars for Job security/advancement
2.4 out of 5 stars for Management
2.7 out of 5 stars for Culture

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