3.7 out of 5 stars.
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BLACKJACK PROMOTIONS Employee Reviews with Jobs

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United Kingdom34 reviews

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3.5Work-life balance

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competitive and relaxed

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Great team with full of energy, delivering excellent customer service and there by exceeding the client requirements in achieving targets. Timekeeping and discipline is the key to everything we do.
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Empty promises - undermanaged - no future.

Job of Brand Ambassador itself is great. Especially when you have passion for the product and Brand you represent. However the low pay, disadvantages and cost associated with working at the airport and dishonest, greedy management. It is making it altogether not worth it. Nepotism and favoritism in within the office, while there was lack of sufficient management and support for people on actual shop floor. Lack of clear or otherwise career path, countless unpaid hours spent on training and in queues through airport security checks... All Zero Hours Contracts, no job security, killing hours shifts... for close to national minimum pay.
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Based on 5 survey responses
What people like
  • Supportive environment
  • Trust in colleagues
  • Sense of belonging

Perfect for sales career

I really enjoyed my time at this company, it was amazing managed, nice supervisors, good shifts, and friendly colleagues, possibly to work with international brands and free trainings.


Represent international brands


Airport shifts very early
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Worst management I have ever worked with, totally disorganised, would not recommend to anyone, doesn’t care about employees just ridiculous amounts of profits.


Isn’t any


You have to stand for hours and don’t like you taking toiletry breaks, make you feel unneeded
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As always get a bunch of people together you get banter

Company would not train on equipment do fear of you going elsewhere counter productive health and safety hmmm if it suited operations.or was under a review.
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Fun place to work

Really enjoyed my 9 years there, very fun environment at the airport, lovely people, a happy place to work, met friends for life! Not much progression but was fun


The people


The pay
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Productive and fun

I enjoy my work with team and without team. I am always except new challenge.I like help and motivated other people.I am very punctual, hardworking person.


help older people


I like long hour
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Great company to work for, lovely people. Flexible hours and days. Fantastic for those in the performance industry, as a casual job. Zero hour contract and great pay.
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Worked with a lot of different companies Good pay Learned different skills Hours varied - zero hour contract - good while at university Worked with a variety of people
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Working in airport

Fab place to work , fast pace and changing promos every 3 weeks Working with great brands and working with daily targets Different passengers every day a


Loads of work


Zero hour contracts
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very challenging

All is about given a quality of customer services to travellers and other staffs working in the environment. Assist travellers heading through security departure of what to do with a smile, of those needed help how to use hand luggage scanner, and body search scanner, or people finding it difficulty to speak and understand English language.
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the company is fast pace, it is very competitive, challenging, positive, helpful when there are people willing to help and train you in all areas of the business
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excellent experience, gained lots of knowledge

Working in an exciting environment, meeting many interesting people, innovative, excellent training and product knowledge required and given upon training. Can be stressful and demanding.
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is good job, but is nice for part time

is a good job, every one is friendly. easy to work, but is nice for part time.and also is very far working from centren london. if you live in heaslow, is a nice part time for student or homewife
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Overall this is very good company to getting customer service experience

My name is gursimran I am currently working with blackjack promotion as PSA and feeling proud to work with company. But only one thing I don't like about company is that they taking so long to process my airside pass. Overall I am quite happy to work with blackjack . Pay wise is very good ,lots off overtime you can do. I will recommend you guys to join the company also it's very good to join Heathrow
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Very flexible made good friends

A good environment you have to put in the training or you don’t get booked on promotions, supervisors have there favourite people, only down side it’s a zero hour contract, and you are meant to do 2 out of 4 weekends however some favourites get away with doing none, Overall a good place to work
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Good place to work for students

A good place to work for those who need very flexible hours. Pay is above average for entry level part time positions but very little in terms of advancing up the career ladder.


Can shop in duty free


Early starts / Late finishes sometimes
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Awfull company

airport great place to work ,blackjack are not fair to staff unless your face fits and your in the group of corrupting staff....who do what they want and get away with it have not got a clue


Tips are good


Bad management
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Buzzy environment

Working with BlackJack is a great way to work with numerous brands. A typical day at work includes working with hundreds of different people travelling from all over the world and providing them with the best service. The only con is that there aren't always the amount of shifts needed to be considered a full-time job.


Working with different brands


Not enough work
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Great for students and freelancers

Flexible working pattern various of shifts different types of experience available; retail, customer service, stock room assistant. great working environment
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Love working with black jack

Great staff, great company, fun job!! Flexible hours, great environment! Great benefits, always ways to make money, chance to work on fun promotions.


Work when you want


Shifts aren't always garunteed
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Overall rating

Based on 35 reviews

Ratings by category

3.5 out of 5 stars for Work/Life Balance
3.7 out of 5 stars for Salary/Benefits
2.6 out of 5 stars for Job security/advancement
3.2 out of 5 stars for Management
3.8 out of 5 stars for Culture


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