BNP Paribas Employee Reviews
United Kingdom222 reviews
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When you have served your purpose this company will not hesitate to get rid of you. During my time at this Company I saw so many good, knowledgeable people forced to leave. The Management are bullies and HR do not support the majority of staff. Senior management have the support of HR at all times, right or wrong. They ruin lives and expect to get away with it time after time.
Pay and benefits
Poor support and treatment of staff from HR and Management.
Interesting tasks which I was allowed to get on with as I thought best. I had the impression of an overwhelmed UK team with a duplicated/redundant offshore team. They clearly had a group of contractors/ex employees who were part of the social fabric as well as of work, who were the preferred choice for contract roles.
Freedom to deliver, good support tools
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For the job of call centre agent, demands are too high. Company is very slow to answer customers' emails. Working with very poor IT systems is quite embarrassing when explaining company shortcomings to customers.
Salary not sufficient
A good place to work, friendly knowledgeable people. Fair salaries , job advancement can be slow as there are limited management roles available. Much outsourcing to Mumbai and Lisbon.
Collaborative environment with a good team spirit. Learnt about problem solving. Worked collaboratively with my managers and subordinates. The culture was pretty much to "get on" with one's responsibilities. The hardest part of the job was balancing conflicting objectives between front and back offices. The most enjoyable part was team's night-out.
Flexible working hours and optional remote working help work/life balance. Blame culture is the norm, be prepared to defend yourself if things go wrong, before getting to fix things. Management are either almost completely hands off at the low level, or overbearing at high level. Budgets are everything. Work smart or hard, but don’t expect to be rewarded for it.