Booker Group
2.8 out of 5 stars.
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Booker Group Employee Reviews

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United Kingdom886 reviews

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2.8Work-life balance

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Hard work, good salary

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Friends and family runing the site. Good salary but really hardand dangerous job as you carry high value staff. At least few times in a month someone is robbed


Pay, benefits


Waiting time ad depo to be loaded, bad management
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Negative and old fashioned environment

What is the best part of working at the company?There’s nothing good. worst company I’ve ever worked for What is the most stressful part about working at the company?The attitudes of managers and long term staffWhat is the work environment and culture like at the company?Very unclean environment and old fashioned work cultureWhat is a typical day like for you at the company?Every day staff moan and about each other
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Insights into Booker Group

Based on 330 survey responses
Areas for improvement
  • Ability to learn new things
  • Support from manager
  • Energising work tasks


What is the best part of working at the company?Nothing don't care about there staff What is the most stressful part about working at the company?Everything , to many managers What is the work environment and culture like at the company?Rubbish, nobody is interested in anything you sayWhat is a typical day like for you at the company?Rubbish rubbish rubbish watching clock around
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Not a nice place to work

Cons:Very poor management UnderstaffedPay below what it should be for the amount of work expectedOvertime rarely given when wanted Customers allowed to be rude to the staff with no repercussions Loyalty in service isn't rewardedNo career progression Pros:Team effort within each department Paid every Friday
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Do not work here stay away

I’ve had a fair few jobs but nothing like this place. They expect you to do other peoples work and more as well as your own and constantly have a go at you. Managers don’t do any work they just spy on you and then start giving you a mouth full for it. This is not a good place to work and the pay is just unacceptable for the work you have to do.


Long hours, bad managers and not enough money
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Zero star

What is the best part of working at the company?Going out for the deliveries. It’s the only thing good in the company What is the most stressful part about working at the company?I had a bad time as professional driver there I never been treat with dignity and the management is the worse thing ever.What is the work environment and culture like at the company?Very poor and and advise you who is looking for job don’t go there.There’s not happiness there What is a typical day like for you at the company?Stressful all the time.Doesn’t looks like you are in the work environment.
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Would not recommend

Would not recommend No work life balance, work too much and no thanks or time or money back, everybody argues with each other and has become a place with bad atmosphere and culture
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Fun and productive workplace

Easy work no matter what area.bonus’s are up and down depending on volume of work but (didcot) brilliant workplace to work and the people and even the managers are good stuff




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No respect shown to staff

Very stressful work environment . Staff are treated without any respect . Management treat staff with no respect it's impossible to get time off and then you loose your holidays at the end of the holiday year .


Impossible to get holidays and time off
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Stressful and frustrating

What is the best part of working at the company?The people who work the warehouse, senior managers are the worst at their jobs and the HR departments are uselessWhat is the most stressful part about working at the company?Disciplinary procedures unfair in all aspects What is the work environment and culture like at the company?Multi cultural staff in warehouse who make the environment happy and friendly What is a typical day like for you at the company?Hard work no recognition for going above and beyond duties… unappreciated by line manger and took for granted
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Would never work in this place as you get discriminated for your age not a nice place to work. To hard work for women and older people. Not a happy place of work




Long hours
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Read below

Terrible place to work (Eastbourne Branch) management is extremely poor. If you have 3 days of bad picking you will be immediately called up and issued a formal warning. No incentive to want to work hard, place is understaffed badly. Regularly have 1-2 people on the floor covering the whole store, whilst management sit upstairs chatting the whole day and only come down when there’s 40 pallets of bulk in goods in that needs to come out as the next delivery has already arrived. Would not recommend working here, also be careful what you say around some of the people there as they will run it straight back upstairs.


Out of date biscuits.


Too many.
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Great place to work

Booker is a great place to work. Fast paced with ever changing challenges.Plenty of opportunity to develop and improve. The staff make it a great place and atmosphere to work in.
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Weekly pay was good and on time

Free hot drinks and biscuits but there’s no means to progress, not a good atmosphere. You only get a couple days off over Christmas. You have to work bank holidays.


Weekly pay


You have to work bank holidays. Poor/miserable atmosphere
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Relatively laid back

If you get on with your job and get your targets no one will bother you. Everyone’s laid back and understand that the work is menial so they have a laugh and help eachother where needed
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Warehouse operative

Not the worst warehouse but they often get pay wrong. If you're owee money you have to beg for it. Can take months to get what you're owed. Management not very good, no one knows what they're doing
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Overworked and under appreciated.

I have been here nearly three months and I must say it’s the hardest job I’ve ever had. It’s not because the job itself is hard, it’s because the company does not actually care about its staff, specifically pickers. There is literally zero incentive to continue doing such back breaking work. Pickers who are lifting heavy cases and packaging bulk olders will get paid the same as checkout assistants who just stand and walk around for the entire shift.They only give 20 days annual holidays as well as you having to work bank holidays. The turnover rate is ridiculous. For every staff they hire, one quits. It’s not sustainable long term work and the company knows but all they care about is profit.If you hit your rates, they just increase it next time. They’ll try to get you to work more hours without paying for overtime.


Free bread, biscuits, snacks etc


No incentives, poor upper management, not sustainable, very physically strenuous, underpaid, no long term progression, favouritism
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Plenty of work but unorganised.

Good colleagues to work with although the company itself is reluctant to update or invest until it’s running over its capacity and running all its staff over their contracts.
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don't work here

overworked, understaffed every shift. management clueless. colleagues are childish and rude (give or take the rare decent one) work is tiring & repetitive. good luck getting paid correctly or your holidays right!


tesco discount


everyone there.
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Get worked like a horse for no benefits and minimum wage. Silly pick rates. Promises that are never kept. Not about what you know, about who you know
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Night shift can be hard but pay and other staff make it worth it good home work balance so easy to juggle other responsibilities such as kids ect good place to work
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Overall rating

Based on 897 reviews

Ratings by category

2.8 out of 5 stars for Work/Life Balance
2.8 out of 5 stars for Salary/Benefits
2.8 out of 5 stars for Job security/advancement
2.5 out of 5 stars for Management
2.6 out of 5 stars for Culture

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