Booksy
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Booksy Customer Success Manager yearly salaries in the United Kingdom

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48% Below national average
Salary estimated from 10 employees, users, and past and present job advertisements on Indeed in the past 36 months.Last updated: 25 March 2021

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  1. Eastbourne
    Develop an Enterprise Account Plan for strategic accounts then drive the execution of that plan to success. Develop and manage relationships with prospects and…
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Reviews about Pay & benefits for Customer Success Manager at Booksy
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Biggest mistake of my career
When I joined the team, the UK team was very small. As time passed and the company grew it became more and more clear that management couldn't care less about us or even the company itself, only themselves. From being called an "Overhead" by the sales manager, who has countless HR complaints against them, to being called a liar by the country manager directly to your face when trying to raise your concerns with them. On top of that, god forbid trying to improve any broken processes as you will be disciplined while at the same time have your work taken by your manager to make themselves look better to their superiors. Avoid like the plague if you can.
Pros
There are genuinely lovely people trying to do their best.
Cons
Unrealistic expectations from staff, little to no support once you're in the role, constant lies from management about opportunities and training.
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Great fun to part of something growing so fast
Having worked for lots of startups before it's been fun to work for a company on the next stage of the journey. Is it perfect? No. Is it a bit rough around the edges? Yes...but that's part of its charm. The management are clearly passionate about making a difference and voices are genuinely listened to (both the customers and staff). Anyone can raise their voice and make a difference in the global business. You have to be very self motivated as the work isn't man-managed. So if you are someone that needs to be told what to do all the time, then this wouldn't be the right company for you. But for those that can handle this freedom, it's worth the reward. Add to that free food, prosecco on Fridays and days out on the company and it's a fun place to feel valued.
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Quickly gone downhill
Was a great environment when I joined, good salary, high expectations but reasonable and all help was provided if needed to meet your KPIs. After new management joined quickly went downhill and soon there was no advancement opportunities, KPIs were unreachable, staff were expected to work overtime and workloads tripled. Soon staff were being fired all over the place, no job security and no staff make it past 2 years with the company.
Pros
Reasonable salary
Cons
Overtime is expected and management don't care about staff
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How much does a Customer Success Manager make at Booksy in the United Kingdom?

Average Booksy Customer Success Manager yearly pay in the United Kingdom is approximately £17,681, which is 48% below the national average.
Salary information comes from 15 data points collected directly from employees, users, and past and present job advertisements on Indeed in the past 36 months.
Please note that all salary figures are approximations based upon third party submissions to Indeed. These figures are given to the Indeed users for the purpose of generalised comparison only. Minimum wage may differ by jurisdiction and you should consult the employer for actual salary figures.