I applied online then did an assessment similar to M&S. Then if you pass that you are invited to an interview. My interview was easy as Boots were desperate for Christmas staff so they didn't want to put applicants off. I was then taken on the shop floor to interact with customers which was the easy part for me as I love excellent customer service. The asst manager watches you while hiding behind stands. I was offered the job on the spot but looking back wish I'd declined the offer as hated working for Boots. A thankless job!!
Question and answer for pharmacy assistant
I was taken into an office with the interviewer (the store manager) and another employee who took notes. I was asked about my experience, then I was asked competency based questions - describe a time you brought a sense of fun to a team, describe a time you had to research a product, describe a time you had to work under pressure, for example. Then I was given scenarios, eg how would I help a customer looking for a gift for their friend or a customer who was going between two products. After that I was asked to go onto the shop floor, find a product that appealed to me, and identify an area of the store that needs fixed in some way. When I went back to the office, I was asked to tell the interviewer why I liked the product I had picked, and I was asked to recommend any other products. I was then asked what part of the store I'd identified, and what I would do to it. Finally, I was asked to familiarise myself with a packet of flu medication and then asked to "sell" it to the interviewer. All in all it took around half an hour. It can differ though. I did an interview a few weeks before for a different store, and I was given a choice of two questions to answer in the first part, then I was asked to find a product, and that was basically it. It depends on the size of the store and the position you're going for.
I had an interview with 2 other girls so there was 3 of us being interviewed. I walked in and I told a worker I had an interview and she took me to the room uostairs where a few other workers were eating and then after about 5 minutes we were taken into the interviewing room. They asked us to fill in an application form and we had to write our details and availability and then one of the two women went to photocopy our passports. We were then given a scenario each and we had to answer the 3 questions for our scenario. Mine was about fragerance and helping a customer between two. Then we had to share our answers for our personal scenarios. Then we went onto the shop floor for our final task. We were given a section of the store and had to say what attracts customers to it, how we’d tidy it in 5 and 30 minutes. Then we were taken back upstairs where we got asked to give feedback on it and then that was the end. We had a chance to ask questions which was also good. It wasn’t nearly as daunting as I thought it would be.
I had to complete an online asessment which took a while, then got through to face to face interview stage. I was asked the general questions and then had questions such as “tell me a time when you made a mistake”, and “tell me a time when you worked as a team” etc. Then had to go onto the shop floor, talk to some customers, say how I would improve the shop in terms of presentation and also try and sell a product. The interview took just under an hour.
Awful, very unprofessional and lacking real professional questions.
Very well structured but makes you feel relaxed at the same time, never felt under pressure or uneasy and anxious.
Relaxing and friendly
You will be asked questions and your answers will be based on how you will cope with certain circumstances
This was a high school work experience placement