Brakes Group
Work wellbeing score is 60 out of 100
3.0 out of 5 stars.
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Brakes Group Employee Reviews

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United Kingdom716 reviews

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2.8Work-life balance

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Omm its alright

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Its ok place to work if you dont have life the salary is good trucks are all got defects starting at 5am leaving the yard between 8-9am cuz the lorry is never loaded on time so i think its a good place to work for
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Drivers role

Can be hard work some days but other days can be easy. Get trained on a route and cover similar areas daily so get to know all customers .loads of holidays and attendance bonus of £375 every 3 months if not off sick.


Early starts but early finishes.1 in 5 Saturdays


Learning products when first starting but gets easier after a few months
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Insights into Brakes Group

Based on 230 survey responses
What people like
  • Fair pay for job
Areas for improvement
  • Support from manager
  • Energising work tasks
  • Time and location flexibility

Do not work here!!

Management are rude and they’ll pressure you to make every drop you have (could be between 8 to 28 drops a day). Management won’t stop calling your phone while your driving/working and you have to pick each items out at every drop. You won’t have a drivers mate either. There’s no balance between work and home life


Free food from customers, wages


Long hours, no social life, heavy lifting
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Hard job but good salary

Been working at brakes for 2 years, good job and paid ok Long hours expected to do job until complete which can be 12 hour days even longer some times
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Hard work but very fair mgt

In the warehouse it is a pretty demanding and challenging environment. ( freezer is -27🥶) however the managwment are supporyive and there are opportunities for development
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Not worth it

Ok money , relentlessly understaffed, equipment in bad conditions. Payroll missing hours most months. Good co workers. No chance of progressing or development
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not as bad as others make out

for me it is an ok place to work, on my shift, wages are better than minimum wageonly major down side is there is a lot of forced overtime, that said overtime is paid, and times it can be difficult booking time off


decent canteen


forced over time
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Too many managers micro managing, need you to get on with your job.

What is the best part of working at the company?Roughly finishing at 1-2 o'clock What is the most stressful part about working at the company?Being micro managed all the time.What is the work environment and culture like at the company?Quite clicky, though there are a few friendly people.What is a typical day like for you at the company?Ok , early start early finish.
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Good money but terrible management

They'll promise you the world. Maybe just twice a month you'll need to work overtime but turns out nearly every day due to the inept running of the shifts by bad management!!!
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Hard work Unreal plans

You will get around 20drops per day. Heavy lifting some deliveries up stairs. They give you invoices with hundreds of products which you need to find on the truck. In freezer temperature -25° summer time when outside is 25°+ you get thermal shock and big headache when changing temperature.
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Will make or Brake you!.

Typical day can be 9-11hrs but you get some early days, is what it is, do the hours take the money!.It’s hard graft but if you have a good work ethic and are physically fit it’s not too bad, I wouldn’t say you need to be strong to this job just be a grafter!. Some good folks work there, quite abit of hand balling and Barrow pushing but all in a days work!. You get left alone if you do your job, so it’s a day out by yourself, most customers are great but as in life you get the funny ones!.Hard graft but for the salary it’s an easy job.


Salary - Easy


Hard Graft
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Good Place to Work

Hard Graft but good pay for the area, good bonus scheme, comparable pay for the area. Worked at Brakes for a long time and you have to take the rough with the smooth, but you are looked after well.
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It's alright

Long hours, management could be better towards colleagues regarding pick rates. good pay and good people work alongside. Was there for 3 years as the
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Great company

Great company to work for with good opportunities to progress. My manager is awesome and extremely supportive. The team I work with are great and we all support each other.


Working from home


Only 1 half hour lunch with no other breaks.
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Easy job money good

Mangement are useless could not run a bath .if you are lazy perfect job .harworkers get put on while lazy people get away with everything .Team managers dont do anything sit in office all shift . And slag there staff off
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OK ish

Order picking from the shelves in an 18t rigid. No order to it just thrown anywhere no routing structure just if it fits it goes.on and all.handball. long days. Good management team though and good people
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read full review

You will be expected at site anything between 0440 and 0600 to maually handle anything between 900 - 1000 boxes of industrial sized boxes of food off the vehicle. It's manual labour, heavy lifting and long days. Kiss goodbye to your social life as you'll also be working 1 in 3 Saturdays for a full day of graft. Managers don't care what you have going on outside of the place. You're either Brakes for life or gone. Do. Not. Work. Here


All of the above
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It’s a going down

What is the best part of working at the company?Sometimes free breakfast or lunch What is the most stressful part about working at the company?The most stressful part start just after your staring time, and ends like an hour before your finish time.What is the work environment and culture like at the company?Stressful and a bit of negative What is a typical day like for you at the company?Physically and mentally very demanding.Long, heavy, hard work on the daily basis
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Stay well away!

Do not work here! You hear rumours and feedback about Brakes from other drivers on the road but you never want to believe them.....but it's all true. The management are awful, no emotion, they do not care and just want you out the door regardless whether you have problems or not. Everyday you could be going out with no knowledge of the deliveries which could be 15+ drops a day. You would be in a different area everyday, one day it would Birmingham, the next it could be Wales, and day after it could be Northampton. They would send you to locations unsuitable for HGVs but still expected to make the delivery.The equipment that you are suppose to have is either broken or there isn't enough to go around for everyone, so people have to go without and then struggle throughout the day.The planning of routes is awful. Schools planned at the end of the day, which would put pressure on you to get to them and get them delivered otherwise management would be ringing to ask why you haven't made it in time.The salary looks good but it's just not worth it. They will always find something to not pay your bonus whether it's accidents, sick or something else entirely.This is not a good place to work. The only shining light is others drivers here will try and help you as much as they can, which was a big help but only so much can be done.Save yourself and don't come here.




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Nice workplace

Nice job reasonable pay managers who listen holiday situation could be better could be difficult at busy times sometimes they can except too much has its perks getting away earlyvat quite times
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Horrible experience

Some very good managers (few) the rest where toxic and artificial.Would not recommend this life to my worst enemy..Hard work and little respect, for the workforce. Stay clear!
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Overall rating

Based on 736 reviews

Ratings by category

2.8 out of 5 stars for Work/Life Balance
3.4 out of 5 stars for Salary/Benefits
3.0 out of 5 stars for Job security/advancement
2.6 out of 5 stars for Management
2.7 out of 5 stars for Culture

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