Bridgegate Security
Happiness score is 58 out of 100
4.1 out of 5 stars.
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Bridgegate Security Employee Reviews

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Location
United Kingdom76 reviews

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3.9Work-life balance

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venueclubdoorsecuritynightcheckteamarea

Current employee

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I got the job because I worked for the previous area manager before and she asked me to join. It’s only weekend work so not enough to live on but it’s extra money to top up my salary. Always paid on time but occasionally it’s not correct. Don’t get payslips but always work available. There’s been sometimes I haven’t had shifts but that was because the area manager left but after a few months the new one called me up and I work every weekend. Been a few hiccups along the way but otherwise ok. I do get sent all over the place. Would like to have a set venue, otherwise fine. I have a cp license but work on doors of venues on weekends. A lot better than my other retail security job (I work for 3 companies)Can be stressful when there’s an incident but that’s part of the job. Generally no problems working for bridgegate. Some of the staff are lazy or not good otherwise fine.

Pros

Free food at most venues, paid on time, plenty of shifts available

Cons

Not always paid correctly, have to request payslips
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One Of The Better Firms

Excellent company to work for with capable supervisors and management team in place. Never any issues getting paid, as in, always got paid on time and always the correct amount, any discrepancy, just send them a text & it would get sorted.
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Insights into Bridgegate Security

Based on 12 survey responses
Areas for improvement
  • Support from manager
  • Sense of belonging
  • Supportive environment

Good company to work for.

Good company to work for. Plenty of shift work. If you're sick, they happily find cover. Shifts are mainly bars and nightclubs. Some locations are one man, 2 man door etc depending on the venue.

Pros

Always shifts available.

Cons

No cons
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Pay issues and unprofessional teammates

Alright on the whole as far as security companies go, however the pay was sometimes late, in some cases it was late by a month, and in one case where I did them a favour travelling an hour from my home to cover another job for them at short notice, I worked a shift at a promised rate and received half the agreed ammount and it was 5 weeks befor I even saw that much. Some venues had teammates who were lax at their jobs, didnt screen customers well enough and at a Bristol venue a customer with a knife managed to get passed 3 staff members and a metal detector befor I searched them properly and found it. Contacting higher ups is virtually impossible sometimes, ure job and safety can be risky depending on where u go and how seriously u take ure job, and the ammount of shirt fillers is impressive, although that's a global issue in the industry now so it's nottheir fault. That being said... the company are better than most of the average security companies out there atm, they do have some employees who know their stuff and will have ure back, and they dont lie to ure face when they say they have short changed you.. they say they have and apologise. So.. give them a go and see if it's betterthan the other companies out there, personally I think their on the better end of the spectrum, even if it does sound bad.

Pros

Consistant in their failings and successes.

Cons

Money issues and some poor quality staff
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Well respond to any problems & very respectful towards staff

Have been working for them for a few years and never ever had any problems and must say that extremely supportive towards their staff and good communication

Pros

Excellent management support

Cons

None
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Exceptional Excellent

Everything is just as it suppose to be- simply- EXCELLENT EXCELLENT EXCELLENT - absolutely privileged to be a member of an excellent team all my colleagues are true gentlemen and such a professional officers Thank you boys

Pros

Everything

Cons

Non
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Outstanding security company to work for!

Joined a team based in fleet, quickly learned who I was working with and what they expected and from then on tried to progress which happened nicely! Always supported by my area manager and head office. Moved on from head door a while ago but still go back to help.out and earn some extra every so often. Fully recommended company to work for.

Pros

Clear objectives, always supported, paid on time every time

Cons

N/a
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Good

They have work all over the uk bars and clubs . Good people to work with and good managers for support when you need it. Good pay and always on time. A good company overall.

Pros

Meet new people

Cons

Late nights
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Excellent

Very good place to work and management is very good and easy to speak to . Any problems and they help you as much as they can as long as you doing your job properly.
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Providing security in night clubs and pubs

Working from 9 pm until 2-3 am on Friday,Saturday nights mainly but also some Sundays prior to Bank holidays and nights during Christmas.Smart appearance required but coat, tie and high visibility jacket provided by the employer. Free parking behind some night clubs available. Opportunity to meet all types of people from all walks of life. As a security officer you have to carry out body frisks, check handbags and toilets for knives and drugs. There can often be first aid emergencies and you need to be prepared to contact the emergency services. There can also often be some challenging behavior which you may have to deal with. However there is good team work and organisation to help keep everyone safe. You may work inside and also on the Door.
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Not bad company

Area manager is not to be seen or heard of and I guess if hears about this I won’t be needed again but it’s true. No welfare checks or support of just asking how the teams are doing. Defo seen when a problem though and very unprofessional.
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Never had issue with pay

Good company to work for. Never had a big issue with this company. Good hours depending on where you work but managers will always insure hours a fair and what you’ve asked for
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various sites

working at various sites across south London, pubs , restaurants bars and night clubs, performing door supervision at the locations, conducting searches and document checks
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Great company to work for

Happy working for bridgegate Lots of hrs Good pay Pay weekly on time Great colleagues Good management happy to help and supportive Best company I've work for in security so far
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Great place to work

Great team great manager and a lot of good times If you’re scared to work doors this isn’t for you... you have to know the job and how to handle yourself as there can be altercations.
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Is ok but average

Very stressful and dangerous not enough pay for working late hours of the night. Safety clothing should be given. Follow PPE code . More train to how to protect your self from violent clubbers
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Door supervisor

A physical role. Close attention must be paid and be alert at all times. At times confrontations will happen and you are required to physically remove individuals for various reasons. Can be fighting, urinating spitting assault of individuals vandalism, using drugs selling drugs or many many other reasons. Yes a sia licence is needed and no it's not for the faint hearted
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Very Productive

All in all this has been a good company to work for as I have seen major growth from management to the company as a whole, my day would normally start by making sure rota's are complete then site visits. I learned alot while working for Bridgegate Security, time management, diarising appointments, Client customer service, general manageing skills. The most enjoyable part of the job would have to be client feed back.
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working doors on events and nightclubs late nights mostly

arrive collect radios and radio checks liaise with other door men/women check fire doors patrol club keep the peace clear club check fire doors check toilets lock up club

Pros

free water and soft drinks

Cons

long hrs
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Bridge Gate security

The area manager can be arrogant and patronising. Don't ever think that the venue you are placed at will be your prement venue as he will move you around venues which will change your working hours. They remove £7 off your wages for insurance without telling you and have to jump through hoops to claim on it. The self implode payment manger is exactly the same as the area manager and think they are better than the other staff. You will be constantly under staffed at venues and don't bother trying to phone the area manager he never picks up but will get ahitty with you if you don't pick up his phone call
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They need more professionalism, equality of employees and customers

This company has lost many brave door supervisors because of the lack of professionalism, absence of respect, hypocrisy, lack of equality within the team and also discrimination towards some particular types of guests or customers. Wages don’t reflect the amount of risks faced during night shifts in dangerous clubs. Rudeness from the operation or area managers. Lots of bad behaviour need change
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Overall rating

Based on 77 reviews

Ratings by category

3.9 out of 5 stars for Work/Life Balance
3.8 out of 5 stars for Salary/Benefits
3.6 out of 5 stars for Job security/advancement
3.8 out of 5 stars for Management
3.9 out of 5 stars for Culture

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