Brighthouse Careers
2.3 out of 5 stars.
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Brighthouse Careers Careers and Employment

About the company

  • Industry
    Human Resources & Staffing
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Rating overview

Rating is calculated based on 63 reviews and is evolving.


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Work-life balance


Customer Sales/Debt Advisor in Wolverhampton
on 9 February 2021
Hard work ...but the day moves quicklyTeam work is an absolute pleasure to work with my colleagues....Dealing with sometimes very concerned customers
Driver/Installer in Normanton
on 19 February 2021
I enjoyed my time there as a driver.
I started work at Brighthouse as a drivers mate then got my 7.5 ont license and let loose to deliver goods all over the Northern region. I learnt about route planning and installing cookers and washing machines. I also learnt how to talk to customers , I was a bit shy at first but soon got the gist of it. The pay was ok , better than I was used to. The day could be long but if you were crewed with a decent person , it was just like a day out with a pal.
Csa in Northampton, Northamptonshire
on 15 January 2020
Awful place to work
One of the worst jobs Iv ever had, I would not recommend rubbish pay not appreciated over time but not paid for it Over worked manger was lazy and a we was always short staffed
Accounts Assistant in Kent
on 9 December 2019
Will stress you out to point of no return .
Do not work here you will get so stressed out you have no point of return . I was promised so many things then when it’s meant to happen they scrap the program . Made to run debt in 4 stores for 1 CAA salary then they still target you to hit targets which are completely unrealistic. If you want a job that will stress and destroy you then apply but I’d advise against it and find alternative employment
CAA in England
on 6 October 2019
A company to ruin you as a person
The worst company i have ever worked for. Poor management by all staff... no one cares about the people in the shops or working out collecting debt .. as the regional manager said "a CAA (Customer accounts Advisor) is the least of my problems, i have emails to write" .. this was said after me doing many unpiad overtime.. travelling 4 hours a day to cover another store... only to be punished for my own debt being high.. while i was away covering 3 other stores because the staff were leaving the company... please... do not ever work for this company, the name Brighthouse is a false lie.. it should be called "WeSteal". So listen to these words carefuly, stay away from this company. It is full of 2 faced and ill behaved people.. the management only ****on the small people working in stores..
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Interview insights

Insights from 5 Indeed users who have interviewed with Brighthouse Careers within the last 5 years.

Average experience
Interview is easy

Interview questions

There was no interview

Shared on 5 April 2019

Be early to open up

Shared on 22 July 2018

What's your future plans for progression/do you have any interests in progressing? What do you know about the company Do you have any retail experience

Shared on 29 December 2017
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