British Airways
3.7 out of 5 stars.
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British Airways Careers and Employment

About the company

  • CEO
    M.バージャー
  • Founded
    1919
  • Company size
    more than 10,000
  • Revenue
    £4bn to £7bn (GBP)
  • Industry
    Transportation & Logistics
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Jobs

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Administrative Assistance

1 job

Salaries

Salary estimated from 202 employees, users, and past and present job advertisements on Indeed.

Rating overview

Rating is calculated based on 1.3K reviews and is evolving.

3.6620173.5920183.5320192.9920203.062021

Reviews

Air Cabin Crew in London Heathrow Terminal 5
on 17 October 2021
Lifestyle role
Many ups and downs with management and therefore job security over the years. However it was a job I stayed in for 22 years only leaving for personal reasons and long to go back
Cabin Service Director in London Heathrow Airport
on 18 November 2021
Concessions, trevelling to countries all over the world.
I had an amazing career with British Airways, spanning over 33yeats, that speaks for itself. I saw a lot of changes some for the good and some that took time and patience to get use to. I miss my time with BA but have such fond memories. It isn't a job for the faint hearted. Long hours and often difficult decisions to make.I took with me a lot of skills but also learnt a wealth of skills whilst employed by BA.
Cabin Crew in Heathrow, Greater London
on 17 November 2021
Longest career ever!
Being a flight attendant for BA is a great job and if it wasn’t for my health issues I wouldn’t have ever left! You got to try it while you’re young! Later on in life it might become too tiring!
Customer Service Agent - Heathrow Premium in T5 Heathrow airport
on 11 November 2021
Not the BA I once loved and would give all
BA is not the company I joined spending 20years of my life. Where a job for life was they BA way then it changed and the culture became toxic, you get managers that use their position fair and honesty is not what the manages are, the old school staff that was BA through and through to employing cheap labour
Ground Operations Agent in Heathrow, Greater London
on 10 November 2021
Avoid at all costs even if you are desperate
Do NOT apply. Before even joining, the process of getting security clearance was made difficult by the company as they will lose your references without fail and constantly move your start date with no consideration for yourself. You are treated as a number, management do not have empathy and trial new/different processes every couple months to try and cost-save without any understanding of its impact to staff, only for it to fail anyway. Merging departments together to cost save, making employees do extra duties whilst taking a pay CUT. I was offered a promotion after passing all the selection processes, and was then given excuses for 2 years by management on why I was still waiting to be moved into the new role, only for them to use COVID as an excuse to not give me it. Even the unions are hopeless and do not help members. Payroll haven't got a clue how to get the correct pay issued. For nearly 2 years I was paid incorrectly every month without fail. This problem became worse when furlough was introduced. Please do not make the mistake I did and apply for this company, which was once a very prestigious brand and working environment. Behind the 'great customer service' you may experience/see is a mistreated and undervalued workforce, overseen by a 'safety for employees first,... unless it affects performance' type management.

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Questions and answers

People have asked 86 questions about working at British Airways. See the answers, explore popular topics and discover unique insights from British Airways employees.

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  • Background Check
  • CEO
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  • Job Opportunities
  • Work from Home
  • Hiring Age
  • Company Future

Interview insights

Insights from 791 Indeed users who have interviewed with British Airways within the last 5 years.

Average experience
Interview is difficult
Process takes more than one month

Interview questions

Why did you choose to apply with british airways

Shared on 7 June 2018

Work experience ,

Shared on 18 December 2017

Examples of when you have given great customer service, examples or team work, examples of when you have overcome a difficult situation, an example of when you have thrived under pressure.

Shared on 3 August 2017
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