British Museum
Happiness score is 71 out of 100
4.1 out of 5 stars.
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British Museum Employee Reviews

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United Kingdom54 reviews

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4.0Work-life balance

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Amazing place to work

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I have been working 4 years at British Museum I had a very welcome to the Company. Only I was looking for Monday-Friday. There was not available shift for me . That’s why I took voluntary redundancy. I’m still looking forward to work there again if anything comes out Monday to Friday. The British Museum is a better place for everyone who is willing to work. I recommended to my 2 friends Luke &Steve . They are now working there. Thanks


Lunch very cheap


Hours are flexible and lovely
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Great workplace, good co workers, managers ok if your face fits! A lot of lip service is played to racial issues, inclusivity, health and safety etc! Promise lots, deliver little such a shame for a civil service employer i have seen the wrong people promoted and good people driven out


Lovely building


Long hours soso managers
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Insights into British Museum

Based on 11 survey responses
What people like
  • Energising work tasks
  • Time and location flexibility
  • General feeling of work happiness
Areas for improvement
  • Fair pay for job
  • Trust in colleagues
  • Ability to meet personal goals

Vibrant atmosphere

Besides being an iconic establishment, working at the museum was a great experience all around except for the pay and hours. If you are looking for a creative and well paid job maybe the British Museum may not be the best option for you. However, if you want a cultural experience and money doesn’t come to mind, then go for it, you will love it.


Cheap cafeteria, friendly management


Pay and limited hours
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Great place to work for learning about different cultures, great DSM is supportive and will go the extra mile for their staff. Learn something new everyday


Great manager, good team


salary could be a little higher
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for this moment i don t now

My job before I m military officer I like to work this job I lost my job I need to work I what this lovely job I liked I need to help this is confidental informcia




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Security Services

Full security of the premises, Access control, Customer services, Administration, Site patrol, CCTV Monitoring, Tourist Engagements, Case work, Site Management.
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Great place to work.

Excellent place to demonstrate your skills and experience among many academics who can be challenging, however diligent in an environment to get the best results working in high performance teams who deeply care about the museum’s reputation as a leader for all worldwide museum activities.
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Very nice

I enjoyed working in the museum, it just got very repetitive, same menus nothing really changed.the staff are abit rude but that's normal in kitchens I guess.
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Awful place

As above, During my period at the museum I have been exposed and witnessed a culture of racism, bullying, discrimination and harassment. Management is incompetent and non existent, Health and Safety standards are appalling and there is no sound reporting hazards,crime etc
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Easy and laid back

Ok if you can get your head down for about 4 hours a night. Good at Christmas and New year watching tv. Not too worried about uniform appearance aslong as you turn up. Free carparking
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Great experience in the arts

An amazing place to build visitor service experience. Fun workplace. A great bunch of people you get the opportunity to work with as a team. I learnt the importance of security and also the importance of working together/being a leader. Being able to help visitors and also have the chance to discuss art with them was great because it was personal, allowing your visitor experience skills to really shine. Personally, the commute was a challenge, particularly in terms of expense for trains.
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Very customer friendly

You have to be able to be a good team member. You also have to interact with the public. You have to be patient and friendly and very alert as you also looking after the artefacts on the gallery.
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The British Museum is a good place to learn more about history and culture. As well as customer services a good knowledge of the collections is extremely helpful for your own knowledge as well as being able to help a range of visitors from tourists to school children.


one hour lunch break


six day working wooks
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Good place to work and friendly people to work with I'm enthusiast of this experience I always improve myself thanks to this job and I like a lot working there
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One of the best Jobs I had

I always went to the museum as a child, and then eventually when I was 21 managed to get a job there, It was the best 9 years of my working life so far. I started from a gallery assistant and worked my way up, eventually moving to the Information & Ticketing Team. I was given lots of professional support, which enabled me to be promoted within that team. The job had its challenges of course, managing a large team in a busy environment does. However I really did feel like I was making a difference, even in the hard times. My team and managers were like a family, and everyone supported each other.


London waiting, good rotas, family team enviroment
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my work at British museum

it is nice place to work and i met different people from allover the world, i have learned lot like meeting people with different culture. the hardest part is communication and understanding other people language and how to work. .


not free lunch


i am working 12 hours
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Do not be fooled

Everything is great about this company if you are on the right shift. The bad shift is run by a really nasty piece of work and the jobs you see here are on his team. Don't say I didn't warn you




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Great Place To Work

The British Musem is a really great place to work. Everyone is friendly and helps each other out and the management was nice. Great opportunity to work in such a caring place.
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A challenging workplace, despite the wonderful and breathtaking collection of artefacts. The working culture is very rigid and there's very little space to progress.
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Fascinating and world renowned place to work

My working experiences at the British Museum have provided me with a wealth of knowledge within both the curatorial and administrative area. My daily work is very varied and no 2 days are exactly the same. I have managed a team of administrators for the past 13 years and i feel that my managerial skills have helped me create a cohesive administrative team providing essential support where needed. One of the most enjoyable aspects of the job would be seeing the end results of our work and the way in which we, as a team, have been able to provide support to the wider departmental staff and helping to reach goals and objectives.


working in an exciting environment


none really
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Good for learning, great experience, lacks progression.

The BM is a great place to move if you want to find a good bridge to the private sector. Employers like it on your CV,and there are plenty of skills to be learnt there. They consciously underpay market value (although I can't blame them as they can't afford to pay more) but they attempt to give you more benefits. The Museum is filled with great people and it's definitely a fun and interesting place to work, but progression is rare.


subsidized lunch, interesting


Poor management, under-pay
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Overall rating

Based on 57 reviews

Ratings by category

4.0 out of 5 stars for Work/Life Balance
3.6 out of 5 stars for Salary/Benefits
3.8 out of 5 stars for Job security/advancement
3.6 out of 5 stars for Management
4.2 out of 5 stars for Culture

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