Business Support Assistant in Lincoln
Helped me out a lot, they go the extra mile
I have a high opinion of Brook Street because they got me a couple of decent jobs at a time when my career was going really badly. They got me two jobs in the space of one year. The work tends to be temporary and low-pay, but as long as you're okay with that, they were a real lifeline to me. Another occasion they actually gave me a lift to an interview in their car (before I had my own). So yeah, very impressive, within their limits.
Temporary Picker/Packer in Uckfield
Loved working for Brook Street. Started a temporary contract with the company and enjoyed every second of it! The employment process was quick and easy and will definitely recommend the company to my friends and family.
HR Consultant in London North, Greater London
Non paying & deceptive
Absolutely the worst! zero employee communication and issues of non-payment, incorrect payments and no payslips provided.First an email address was provided for our team to be able to communicate all concerns to this address. Emails are never replied to and in some cases this is done after 1-2 weeks. The never answer the query directly just ask if the query was dealt with and then no follow up is done.
I worked at a defence contractors for minimum pay and temporary contract. When coworkers didnt get paid problems began to happen. Brook Street didnt care and people just left. Then all of a sudden we had to apply for DBS security passes and again Brook Street didnt help anyone, in obtaining them. When I was involved in an industrial accident, shattered my ankle, Brook Street shredded all of my documents, that they had, and tried to make out that I hadnt worked for them, received no sick pay even though the said they would pay me. Eventually after 3 years I managed to walk again and find other employment, but Brook Street allowed me to be credit listed and struggle physical and financially. They never took any responsibility for what happened and I had to gain compensation from the defence contractor, whilst the recruitment officers left the company and set up their own new employment agency. Avoid if possible. Just the same as all the other employment agencies.
Production Operative in Swinton, Greater Manchester
The best agency
In last 3 years i worked with 5 agencies, but from last may only with Brook Street and the agency is the best. Any problem i had, i sent an email and i had my problem resolved in same day or even if i called i can speak with the manager or with someone from payroll and also they can solve the problem. One year and half i worked in same place so the work was ongoing.I definetly recommend Brook Street!