Brownsword Hotels
2.8 out of 5 stars.
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Brownsword Hotels Careers and Employment

About the company

  • CEO
    Stephanie Hocking
  • Company size
    501 to 1,000
  • Industry
    Hotel & Travel Accommodation
Learn more


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Food Preparation & Service

47 jobs


Salary estimated from 657 employees, users, and past and present job advertisements on Indeed.

Rating overview

Rating is calculated based on 19 reviews and is evolving.


Reception Duty Manager in South Kensington
on 1 February 2021
When I started everything was very good and organised. The Manager at the time knew what she was doing and everything was under control. My manager left and everything went downhill. People started to leave, they weren’t paying people correctly, making people work overtime for free, making you do things you shouldn’t do and treating you unfairly. They’re very unorganised and stingy. Need the old manager back. I felt uncomfortable working with my manager as he had a low temper.
Chef de Partie in Minster Lovell, Oxfordshire
on 16 August 2021
Very bad place
I used to work at Minster Mill next to Witney for some time, and only what I can say is: don't waste your life for this place....Stunning place and location, but that's it what is amazing about this place, unfortunately.Very long hours, very poor communication, none existing management, underpaid staff, don't paid overtime, chef working all day long sometimes without break, all the time there is problem with something (people forgetting about functions or booked parties...)...All the time staff rotation, especially in the kitchen (most of the time agency chefs cause no one is interested to come and work for this company)
Administrator in Bath, Somerset
on 22 June 2021
Great team, great managers, beautiful hotels
I worked as part of the central support team and enjoyed my time at Brownsword Hotels. It is a 24/7 business so it is always busy, but that is expected for any hotel business.The relationship between central support and the hotel teams was easy despite the distance of some. The General Managers and heads of departments were very friendly and it was great to work alongside them to help keep the central functions running smoothly.
F&B Supervisor in Devon
on 22 June 2021
Really nice company to work for
The hotels are all lovely, they have a great development program so you can develop your career and they pay more than minimum wage for all roles.The team have really bonded and it is fun to come to work each day. It is the first place that I can say that the staff food is really good, and a nice play for the team to relax on our break.
Supervisor in Cotswolds
on 27 May 2021
Head office will run this fine countryside hotels into administration.
Hotel manager is cleaning rooms, head gardener is doing night shifts, restaurant manager is doing maintenance.. minimum pay, no appreciation. Worst CEO and Head office you'll ever encounter. Completely unrealistic demands, constantly short of staff. No loyalty scheme to reflect pay reviews, staff over 5 years are still on living wage.

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Questions and answers

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Interview insights

Insights from 25 Indeed users who have interviewed with Brownsword Hotels within the last 5 years.
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Process takes about a week
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