BT
Work wellbeing score is 62 out of 100
3.7 out of 5 stars.
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BT Careers and Employment

Work wellbeing

Results based on 529 responses to Indeed's work wellbeing survey.
Work wellbeing score is Below average, 62 out of 100

Happiness

How enjoyable people find their day-to-day life at work
Below average

Purpose

How meaningful people find their work
Below average

Stress-free

How manageable people find their work stress
Below average

Satisfaction

How content people feel with the way things are at work
Low

About the company

  • CEO
    Philip Jansen
    70%
    approve of Philip Jansen's performance
  • Founded
    1980
  • Company size
    more than 10,000
  • Revenue
    more than £7B (GBP)
  • Industry
    Telecommunications
  • Headquarters
    BT Group PLC Headquarte...
  • Link
    BT website

BT plays a key part in British society, fostering change and leading technology innovation. Since the company was founded in 1846 our work has made a lasting positive difference in many people’s lives. From supporting the emergency services to investing more in research than any other UK technology company, we take pride in everything we do - and in the people who work here.

Join BT – our flagship business brand – and you’ll find so many opportunities to be your best, helping our 1.2 million co...

BT plays a key part in British society, fostering change and leading technology innovation. Since the company was founded in 1846 our work has made a lasting positive difference in many people’s lives. From supporting the emergency services to investing more in research than any other UK technology company, we take pride in everything we do - and in the people who work here.

Join BT – our flagship business brand – and you’ll find so many opportunities to be your best, helping our 1.2 million commercial and public sector customers, both in the UK and internationally to work faster, smarter and safer.

You could find yourself supporting critical national infrastructure – from government departments and local authorities to the NHS and our emergency services. You might be equipping businesses across every sector to update their communication and collaboration tools, or keep pace with advances in cloud computing, data science and AI.

Either way, BT welcomes people with a winning mindset, a strong focus on driving outcomes and a desire to do the right thing for the customers we serve. If that’s you, joining us is your chance to be part of a diverse, talented multi-skilled team and a culture that’s explicitly designed to help you learn and develop. That’s how you’ll help us to shape tomorrow.

Learn more

Jobs

Browse jobs by job title

Commercial Manager

7 jobs

Salaries

Salary estimated from 4.5K employees, users, and past and present job advertisements on Indeed.

Rating overview

Rating is calculated based on 3.2K reviews and is evolving.

3.35 out of 5 stars.20193.47 out of 5 stars.20202.58 out of 5 stars.20213.00 out of 5 stars.20223.10 out of 5 stars.2023

Reviews

AV Technician in London West, Greater London
on 6 June 2023
Good Place to work at
During my time at BT, I've learned a lot as an AV engineer. Dealing with different AV hardware and software, troubleshooting technical issue. Salary and benefits were great
Personal Assistant in London
on 6 June 2023
NO work life balance
Always had to work crazy hours to complete everything. Terrible management but the teams were lovely. Salary was not bad but that was not enough to make me stay.
Customer Service Advisor in Stoke-on-Trent, Staffordshire
on 5 June 2023
Depressing
Working hours are miserable and it's bad enough that the calls and cases are soul destroying but then the manager constantly stress you further. Internal process make helping customer impossible. The business seems to be moving in a way that does not care for the customer at all. No longer proud to work for this company
Order Manager in Merseyside
on 1 June 2023
Poor management in enterprise
The people who work for BT are brilliant and you always end up with a really nice supportive team, however most of the management in enterprise literally could not care less about you other than statistics and pushing for ridiculous targets which are majority not possible when working in a complex role.Management can happily dish out criticism but when faced with it they spit their dummy out and ...
Call Centre Manager in Accrington, Lancashire
on 30 May 2023
Cliquey
Cliquey, if you don't know people don't bother. Awkward hours make it difficult to plan your life. No real benefits and pay is average for the job. Would not recommend.

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Questions and answers

People have asked 118 questions about working at BT. See the answers, explore popular topics and discover unique insights from BT employees.

See questions about:

  • Interviews
  • Working Hours
  • Salaries
  • Benefits
  • Hiring Process
  • Working Culture
  • Working Environment
  • Dress Code
  • Work Life Balance
  • Hiring Age
  • Job Opportunities
  • Part Time Jobs
  • Work from Home
  • CEO
  • Promotion

Interview insights

Insights from 1.5K Indeed users who have interviewed with BT within the last 5 years.

Average experience
Interview is average
Process takes about a week

Interview questions

What do i know about the company

What do i know about the compa...

Shared on 17 July 2019

Do you have experience in customer service and if so share them? What do you know about BT? Why do you enjoy working in customer services? Will you or are you planning to go to university? What hours can you work? Do you have any restrictions in working hours of xxxx? Why did you leave your previous post?

Do you have experience in cust...

Shared on 2 March 2019

Various competency based questions

Various competency based quest...

Shared on 26 January 2019

Common questions about BT

BT locations

  • London3.8 out of 5 stars.
  • Newcastle upon Tyne3.3 out of 5 stars.
  • Doncaster3.0 out of 5 stars.
  • Warrington3.2 out of 5 stars.
  • Accrington3.1 out of 5 stars.

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