Cabot Financial
3.1 out of 5 stars.
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Cabot Financial Careers and Employment

About the company

  • Industry
    Finance

Cabot Financial is the UK market leader in our sector and it is our continuous investment in people and our responsible and ethical customer service philosophy that has led to this enviable position. Cabot Financial is committed to diversity in the workplace.

If you are interested in a challenging career and wish to join our dynamic and successful team, making a real contribution to our continuing growth and development, then please contact us.

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Jobs

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Kings Hill

4 jobs

Salaries

Salary estimated from 762 employees, users, and past and present job advertisements on Indeed.

Rating overview

Rating is calculated based on 44 reviews and is evolving.

2.0020184.0020192.5020202.6020212.752022

Reviews

Customer Service in Kings Hill, Kent
on 5 August 2022
Can be rewarding but culture becoming more focused on increasing (already massive) profits that doing the right thing for customers

Title says it all really ... Fast paced target driven environment which is fine however they don't seem to take the cost of living crisis into consideration just expecting their staff to collect more and more even when customers are worried about being able to pay their bills. Fail calls and lose bonus if you're not "politely" pressuring for more money. Profit margins mean more than staff and customer wellbeing (as pressure tactics are followed by abuse from customers)

Complaints Handler in West Malling, Kent
on 7 November 2022
Worst Place I have ever worked in

This was six months of he'll, team leaders nor interested in building relationships with team members. Quality was you vs the team, so if only one mistake was made by you they had to report it otherwise they would fail their own quality. When it came to the probation review a great big wad of paperwork was collated, including every single question I had ever asked. After 15 years of financial experience I left and burnt all the paperwork, never again, they have a high turn over of staff and this is the reason why

Customer consultant in Kings Hill
on 30 September 2022
Hard work but rewarding role

The role itself can be difficult at times, but its very rewarding helping customers, especially in these difficult times with the cost of living crisis. Its nice being able to help customers out of their financial difficulties and direct them to financial advice if need be, or set up an affordable payment plan. Yes, there's targets and a good bonus for hitting these targets, that are very achievable and can be a really good way to top up the already decent salary. I have always found the management to be supportive and want to help and the people are lovely here. I hope to stay here for a good few years yet.

Collections Agent in Kings Hill, Kent
on 21 July 2022
Stressful with unrealistic expectations

Target driven, uneducated managers, toilet times recorded, measured and spoken about at team meetings! Long hours and unpaid over time. A culture of hit targets or leave, I hit target most months however when some one didn't it was publicly known so as to 'encorouage' over the top American style of high energy (atleast attempted) team meetings with hands in the middle ect...

Customer Consultant in Kings Hill
on 29 June 2022
Meh

It’s an ok place of work. High workload and have to pick up more work to move up pay bandings rather than being rewarded for doing well in your own role

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