Caffè Nero Careers and Employment

Work wellbeing

Results based on 622 responses to Indeed's work wellbeing survey.

Work wellbeing score is Low, 61 out of 100

Happiness

How enjoyable people find their day-to-day life at work

Below average

Purpose

How meaningful people find their work

Below average

Stress-free

How manageable people find their work stress

Low

Satisfaction

How content people feel with the way things are at work

Below average

About the company

CEO
Gerry Ford
62%
approve of Gerry Ford's performance

Founded
1997
Company size
1,001 to 5,000
Revenue
£75m to £365m (GBP)
Industry
Restaurants & Food Service
Headquarters
9-15 Neal Street, London
Link
Caffè Nero website

Caffè Nero is a European coffee house brand specialising in the creation of high quality Italian coffee.

Our philosophy is really very simple: Premium Italian coffee. A warm and welcoming atmosphere. Good food and great personal service.

When Gerry Ford founded Caffè Nero in 1997, his aim was to bring a premium, continental-style cafè to Great Britain. He wanted it to be authentically Italian, serving premium espresso-based coffee, fresh high quality food, and a neighbourhood gathering spot....

Caffè Nero is a European coffee house brand specialising in the creation of high quality Italian coffee.

Our philosophy is really very simple: Premium Italian coffee. A warm and welcoming atmosphere. Good food and great personal service.

Caffè Nero opens one new store a week and now has over 700 stores globally with more than 5,000 skilled baristas and support team.

Caffè Nero has been part of the coffee culture revolution and has helped raise the bar on the coffee quality available to consumers through the introduction of hand-crafted artisan coffee in hundreds of towns and cities in Europe and Middle East. Through this, Caffè Nero has become one of the best recognised and most admired coffee house brands in the world.

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Jobs

Browse jobs by job title

Shift Leader

38 jobs

Barista

9 jobs

Store Manager

7 jobs

Browse jobs by location

London

15 jobs

Oxford

6 jobs

Bristol

6 jobs

Tonbridge

3 jobs

Edinburgh

3 jobs

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Salaries

Salary estimated from 25.3K employees, users, and past and present job advertisements on Indeed.

Rating overview

Rating is calculated based on 1K reviews and is evolving.

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Reviews

Barista in Woodbridge, Suffolk

on 30 November 2023

Can be stressful

People do their best to work as a team and support each other as best they can. The workload is a lot however and requires a consistent and clear communication between everyone

Customer Service in Heathrow Terminals 4

on 4 December 2023

Fast growing place

What is the best part of working at the company?They care about everyone working with them.What is the most stressful part about working at the company?Learning how to serve the best coffee What is the work environment and culture like at the company?It's friendly, having fun , family place What is a typical day like for you at the company?It's like you just come on a shift serve custom...

Assistant Manager in Bristol, Bristol

on 27 November 2023

Fun but hard work for not great pay.

I worked for CN for almost 5 years. I loved making coffee, serving regular customers (well most of them) and I have met some great people between both customers and staff. If you want and work hard there's space for progress, yet even as a store manager you can expect to be, most of your working hours, serving customers. Even though that is the best part of the job it does not allow much space for...

Barista in London West, Greater London

on 26 November 2023

Good for students or those who dont mind being overworked

Teaching new barista depends completely on what management is working with you that day. Management is horrible.Extremely high turnover rate- for a very good reason. You are paid the bare minimum but expected to do jobs way beyond what your payroll is.

Shift Leader in Cambridgeshire

on 25 November 2023

Fast paced, stressful

Fine if you are a barista but shift lead and assistant managers are severly underpaid for the amount of responsibility you have on shift. This varies store to store I am lucky in having a good manager who takes a lot of the load off of us in his team however I know of a lot of store managers who take it out on their team and don't pull their weight at all.

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Questions and answers

People have asked 107 questions about working at Caffè Nero. See the answers, explore popular topics and discover unique insights from Caffè Nero employees.

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Interview insights

Insights from 1.1K Indeed users who have interviewed with Caffè Nero within the last 5 years.

Average experience

Interview is easy

Process takes about a day or two

Interview questions

How you can benefit the team, how you see yourself in the future, what type of skills you have that can contribute to Nero and personal questions to get a feel of what you’re like and what you do in your spare time

How you can benefit the team, ...

Shared on 30 November 2023

Previous experience, what you wanted from the job, hobbies ect. Normal questions

Previous experience, what you ...

Shared on 4 November 2023

None in particular.. very casual

None in particular.. very casu...

Shared on 19 October 2023

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