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Calor Gas Ltd.
3.3 out of 5 stars.
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Calor Gas Ltd. Employee Reviews for Customer Service Representative

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3.1
Pay & benefits

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Found 4 reviews matching the searchSee all 138 reviews
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Fun and Productive

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Calor was a very dynamic and fun experience for me, the staff in the engineering department are fantastic and friendly. I would recommend a friend to work for Calor.
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Productive fun workplace

It's a joy to work for Calor. The people are all focused on giving 1st class customer service and the company value each team member like family. I cannot recommend enough.

Pros

Wonderful atmosphere to work in

Cons

There is a lot to learn but a joy
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Don't do it

Worked in customer services for a short while . Lots of calls no time to do any of the tasks required . What is advertised is only a very small part ,you are expected to do a lot more . No chance of advancing in the company, the pay is ridiculously low for the amount of work and hours you put in . I wouldn't recommend working here at all

Pros

No scripts work on own initiative

Cons

Constantly busy no support
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No Management support, low pay

I worked here for 4.5 years. My Team Leader was Unprofessional, Incompetent, Lazy, and Unsupportive. Progression was hard to obtain, as selection criteria not adhered to, and recognition of good work deliberately not given. Management was weak, and support for me personally was non-existent, despite trying desperately to progress within the company. Big confidence knock, and terrible place to work.

Pros

Open plan environment

Cons

Saturday working, excessive changeover of Management staff
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Overall rating

3.3

Based on 138 reviews
5
34
4
43
3
22
2
10
1
29

Ratings by category

3.3Work/Life Balance
3.1Salary/Benefits
3.0Job security/advancement
2.9Management
3.1Culture

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Calor Gas Ltd. Reviews by Location