Canon Employee Reviews
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I worked in a great team and there are many great people around the business. Although it's a Japanese company with many Japanese expats at all levels of the organisation, the European head office was run mostly in a western style. The office is a bit outside London, not far from Heathrow, so can be a pain to reach but will be better when they finish Cross Rail. Good company with decent benefits and work-life balance.
Benefits, pension, bonus, work style if you can be patient and understanding of Japanese culture
Politics, commute from London, Quality of management was highly variable, Salaries were often a point of contention
Canon brought in reps from "Canon Australia" on the guise of process improvement, but they weren't from Canon Australia, they were from an outsourcing company in the Philippines. Canon even went as far as to create false email addresses for these people. They were not loyal at all to employees that had been with them for a while. I'm not the only former employee that feels this way, but the only one who can say this out loud.
Non-management people were amazing
Management doesn't care about loyalty
After the worlds longest and most thorough interview/indurance process I have ever experienced (4 hours) I was excited to start my career at Canon. Sadly it soon became apparent that the atmosphere was a mix of being back at Secondary school and an episode of Hollyoaks. Very obvious there are cliques at this company, lots of people dating and playing favourites which created an immature working atmosphere. It is definitely a company where your face has to fit to be accepted here. There is however room to progress if you can stand the strange environment that is when they are not doing the annual redundancy sweep!
Benefits and Progression
Immature working environment
ok to work for usual jobs to do as an engineer , installs tech repairs workshop duties, driving around the country repairing office equipment and installs. a minimum of 4 calls a day and using mobiles to close down calls. getting home late most of the days but it was a job and we didn't have health and safety those days so we did as we were asked and got on with it
Canon has lost its way in recent times, there is no clear vision currently. There have been frequent restructures, so it is a volatile environment to work in. Processes and systems are outdated and not fit for purpose. The company offers good benefits and the people are nice. True flexible working is still to be realised.
Canon is generally a good place to work, changes in technology has meant dramatic changes to Canons Markets over the last 5-10 years, the company has not always led from the front in managing these changes and so at times it has been a tough environment to work in, I expect this to continue for some time to come. I feel employees are treated fairly and progression with the right attitude is possible. Pay is relatively low though the benefits package is good
Good Homelife Balance, treated fairly, fiscally responsible.
Pay relatively low, tough market conditions.
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The Company is in the process of moving to Stockley Park as part of a part restructure . he majority of staff are not going due to the location.. Work is also being outsources abroad Canon's behaviour over this change has not been good at all and the treatment of staff has been demoralising
I thin the biggest problem with Canon Watford is it has the look of the sort of place you would really want to work for, but when you do the stitching on the expensive suit is shoddy. Not a great management and admin culture, clunk/dosen't really work and that seriously slows things down across the board. From the start the interview process was very protracted taking a staggering 7 weeks from start to finish (see above about admin) A good example of the mangement culture is HR. Have a problem that they need to resolve? don't bother, they will just tow the company line, even at the expense of breaking the law. They tried this in the summer of 2016 and when the employee went to the "law" over the issue, he was offered a cash settlement on the quiet. Not what i expected of such a large "respected" company and that is not an un common incident. The repair department is in efficiently managed, many simple procedures could be put in place but are unlikely to be. I suggested one and the manager took credit for it, nice bloke! The service department are always under pressure, generally understaffed and have a very high turnover of staff. The camera repair technician position generally comes around every year as does the first line sorters position. Breaks are often missed because of the pressure put on employees to meet targets
can buy extra hols canteen relatively clean environment
management admin hr work target pressure
Good work/life balance respectful culture thoughtful leadership low level of ambition not enough tangible innovations investment strategy not in line with core activities
I spent the best part of my sales career working for Canon UK Ltd and enjoyed every moment of it and learnt many aspects of sales working in a fast moving company and environment. I have since ran my own business and am now working as a consultant but would like to offer my experience to a new company.
Canon are an inclusive and fun employer. There is always time to smile even while under extreme pressure. It's people that make a company and from Senior management to the support staff everyone cares and understands the direction and goal. A great organisation to work for.